Call Center

Teleradiology Solutions

15 - 20 years

2 - 4 Lacs

Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

Outbound Basic International process Senior Executive International voice process Healthcare Customer service MS Office Call Center Executive Home science

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job_Description":"

Job Title: Executive Call Center

Location: Whitefield, Bangalore

Experience: 15 Years(International Voice Process Preferred)

Industry: Healthcare

Shift: Rotational

JobSummary

We are seeking a motivated and detail-oriented CallCenter Executive to join our dynamic healthcare team. The ideal candidatewill have excellent communication skills, prior experience in an internationalvoice process, and a passion for providing outstanding support to clients andinternal teams.

Key Responsibilities

Handle large volumes of inbound and outbound calls with efficiency and professionalism.

Understand client requirements and provide accurate, timely responses.

Maintain a courteous, helpful attitude to ensure a positive client experience .

Route calls to relevant departments and escalate issues as needed.

Document call details as per SOPs and follow up when necessary.

Monitor and respond to emails in a timely and professional manner.

Coordinate and communicate effectively with internal teams.

Work across multiple internal software platforms to manage tasks.

Identify and escalate priority or technical issues to relevant teams.

Maintain adaptability in a fast-paced and evolving environment .

Requirements & Qualifications

Excellent verbal and written communication skills in English.

15 years of experience in a voice-based customer service role (International process preferred).

Strong listening skills and a high attention to detail.

Basic proficiency in MS Office and IT tools.

Ability to work independently and collaboratively.

Customer-first mindset with a high level of professionalism.

Willingness to work in rotational shifts, including weekends and night shifts .

Background in Home Science is an added advantage.

Familiarity with customer service principles and basic IT issue handling .

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Teleradiology Solutions

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Call Center