Urgent Require Branch Manager - Agency at Bangalore in Life Insurance

Job Description

Location: Bengaluru, Karnataka Department: Sales & Distribution Channel: Agency Reports To: Regional/Area Sales Manager Industry: Life Insurance Experience Required: 510 years in Life Insurance, with at least 2 years in a leadership role in agency sales Job Purpose: To lead and manage the agency channel operations of the Bengaluru branch by recruiting, developing, and managing a team of insurance advisors/agents to achieve sales targets and ensure customer satisfaction. Key Responsibilities: 1. Agency Development & Management Recruit, train, and develop a team of high-performing insurance advisors/agents. Monitor the productivity of agents and ensure consistent performance improvement. Conduct regular meetings and training programs for agents to enhance knowledge and skills. 2. Sales Target Achievement Drive the agency channel to achieve branch-level sales and business development targets. Monitor performance metrics and ensure achievement of New Business Premium (NBP), persistency, and customer acquisition targets. 3. Operational Excellence Ensure compliance with regulatory and company standards in all agency operations. Ensure timely processing of applications, policy issuance, and servicing. Handle branch audits and ensure proper documentation and process adherence. 4. Customer Engagement & Retention Foster strong customer relationships through superior service delivery. Address and resolve escalated customer issues promptly and effectively. 5. Team Leadership Lead and motivate the agency development officers and branch staff. Maintain a healthy work environment and foster collaboration. Qualifications & Skills: Graduate/Postgraduate (MBA preferred) Proven experience in life insurance sales, preferably in the agency channel Strong knowledge of insurance products and regulations Excellent interpersonal and communication skills Leadership skills with the ability to manage and develop a team Strong analytical and problem-solving capabilities Proficient in using MS Office and sales tracking tools Key Performance Indicators (KPIs): Number of active agents Agent productivity (premium per agent) Business target achievement (NBP, policies sold) Customer retention and persistency Compliance and audit scores Role & responsibilities Preferred candidate profile