Urgent Opening_ Shop/Store Manager( Home Appliances Division)

Job Description

Designation:- Shop Manager Location:- Kolkata Interested Candidates can share their updated CV on Shalini.gupta@Mountalent.com or call 8470009974 Role & responsibilities Qualifications Graduation 2+ years store management experience Customer centric with positive attitude Good communication skills Overall Store Operations: Overseeing the day-to-day operations of the store. Ensuring that the store is clean, organized, and well-maintained. Customer Service: Ensuring a high level of customer service is maintained. Handling customer complaints and resolving issues. Training staff on effective customer service techniques Sales and Revenue: Implementing sales strategies to achieve targets. Achieving Monthly Revenue and segment wise targets. Monitoring and analyzing sales performance. Submitting daily reports as per the guidelines Inventory Management: Managing inventory levels to meet customer demand. Conducting regular stock checks and reconciling discrepancies. Ordering and restocking merchandise as needed. Visual Merchandising: Ensuring that the store layout and displays are visually appealing. Implementing merchandising strategies to boost sales. Changing displays regularly to showcase new products. Security and Safety: Implementing and enforcing security and safety protocols. Conducting regular safety inspections. Addressing any security or safety concerns promptly. Communication: Communicating effectively with both staff and upper management. Keeping staff informed about company policies and updates. Providing regular reports on store performance. Compliance: Ensuring that the store complies with all relevant laws and regulations. Adhering to company policies and guidelines.