Urgent opening in Risk Monitoring & Control unit in a leading Life

Job Description

What are we looking for? Risk Monitoring and Control Unit (RMCU) lays down the defined procedures to identify , detect , Investigate and report fraud and misconduct incidents PIU is a specialized unit focuses on certain segment of transactions which require extra due diligence at processing stage To eliminate the fraud payout request and operational risk in the payout processing To Identify process/system level gaps at early stage and plug in time To conduct due diligence on various parameters and to ensure seamless effectiveness What does the job entails? 1. Proactive detection and prevention of possible fraudulent transactions to minimize payout loss 2.Perform quality controls to rule out incorrect payouts 3. Client verification and deduping of contact details & account number to proactively identify probable frauds/Incorrect payouts 4. Review team progress and ensure that all the team members cases are reviewed as per Review Grid 5. Driving self and team members for timely closure of cases within TAT 6. End to end managing of PIU cases on investigations and quality closure 7. Improve operational management systems, processes and best practices 8. Continuous improvement towards identification of high risk cases 9.Ensure compliance with organizational policies, procedures and quality standards Reporting including MIS & Analytics To develop and submit/publish regular MIS on various activities to Head of Fraud Risk and Operations Others Satisfactory interaction with internal and external stakeholders Handling escalations Work Experience Proven work experience as Operations Manager or similar role Knowledge of organizational effectiveness and operations management. Detailed scrutiny, ability to identify various irregularities in the form Knowledge of various KYC documents and means to check the authenticity Essential Qualification Graduate and above Preferred Skills 4+ years of experience in operations from BFSI Industry Interested Candidates please share your resume at aparna@aceconsultants.in