Urgent opening For Product Support Manager

5 - 10 years

7 - 10 Lacs

Mumbai Navi Mumbai Mumbai (All Areas)

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead end-to-end product support for global enterprise clients, manage support team, handle escalations, ensure SLA compliance, analyze trends, improve service quality and support UATs and product releases for smooth operations

Required Candidate profile

6–10 yrs of experience in enterprise software/SaaS support with team handling. Strong in cloud, APIs, DBs, integrationsExcellent in analysis, issue resolution, communication, and client management.

Perks and benefits

PF MediclaimGratuityPerformance Bonus

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