40 Global Support Jobs

Role Overview: As an SAP FICO Consultant, your role will involve a high level of expertise on the SAP FICO module. You will provide on-demand support to Global Business Process and Operational Divisions Teams as well as partners responsible for the administration of data centers. Proficiency in working with the S4 HANA system for SE UNIFY Journey is essential. Your responsibilities will include analyzing business requirements and translating them into SAP S/4HANA functional specifications across relevant modules. Furthermore, you will configure and customize SAP S/4HANA modules to align with business processes and UNIFY standards. Collaboration with cross-functional teams to ensure seamless ...

As a member of the Control Operations team within Human Capital Management (HCM) Operations, you will play a crucial role in designing and managing the firm's core employee data systems while ensuring compliance with internal and external requirements. Your responsibilities will include: - Managing HCM operations processes globally in alignment with global/regional compliances and business directions - Administering employee data, including HRIS and other HCM systems, to ensure accuracy and timely maintenance - Collaborating with technology partners and HRO vendors to investigate issues, assess impacts, and propose solutions - Executing HCM Operations processes while maintaining service deli...

Role & responsibilities Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role-basic MS troubleshooting.-Basic computer knowledge.-Basic TS on networking.-Basic technic...

As a Global Support Associate at our company, you will play a crucial role in providing top-notch technical and customer support to our international clients. Your responsibilities will include: - Monitoring and managing real-time issues reported during exams through Freshdesk (ticketing tool). - Responding promptly to tickets, email queries, and chat support requests. - Escalating unresolved or critical tickets to Tier 2 Support when required. - Coordinating closely with the Examination Coordinator and Technical Team to ensure timely issue resolution. - Validating or generating exam codes on the platform as per the process guidelines. - Maintaining accurate documentation of support interact...

**Role Overview:** Control Operations within Human Capital Management (HCM) Operations is responsible for designing and managing the firm's core employee data systems and managing risks for HCM division. The Control Operations team is a dynamic global team with broad responsibilities that interact with numerous teams worldwide. As a part of this team, you will implement leading-edge HCM technologies to optimize processes and operational efficiency, ensuring compliance with internal and external requirements. This role offers an excellent opportunity to gain insight into the full spectrum of HCM activities. **Key Responsibilities:** - Manage the HCM operations processes globally, ensuring ali...

Role: Product Manager Filtration & Separation Exp: 10-20 Years Location: Pune MH Academic: BE/ B Tech - Mechanical/ Electrical/ Chemical / Precision Engineering Role Objective: Filtration and Separation Specialist will be based out at Pune-MH or Manesar HR Plant Office, and be responsible for offering Product & Application expertise in Filtration and Separation Technologies applied in Development-Production of Industrial Vacuum Pumps and Electro-Mechanical precision equipment's and Components. The primary role to ensure Successful design, Validation and Implementation of products, by supporting Sales for Product Design, Product Positioning and Demonstration, and supporting customers for appl...

Role: Product Manager Filtration & Separation Exp: 10-20 Years Location: Pune MH Academic: BE/ B Tech - Mechanical/ Electrical/ Chemical / Precision Engineering Role Objective: Filtration and Separation Specialist will be based out at Pune-MH or Manesar HR Plant Office, and be responsible for offering Product & Application expertise in Filtration and Separation Technologies applied in Development-Production of Industrial Vacuum Pumps and Electro-Mechanical precision equipment's and Components. The primary role to ensure Successful design, Validation and Implementation of products, by supporting Sales for Product Design, Product Positioning and Demonstration, and supporting customers for appl...

Role & responsibilities Provide onsite troubleshooting and handling user request through ticketing, email and phone calls in timely manner within the agreed SLA and processes in AU Administer Microsoft users using Active Directory and software distribution tools Support PC / laptop / tablets / mobile data / smartphones / network equipment Provide onsite support for Global IT for servers and network components Provide onsite support to configure network printers in accordance with Global IT standards Support MS Office 365 cloud and client applications Asset management of Hilti IT equipment and mobile phones using software and tool provided Coordinate local projects for Global IT rollout Compl...

Role Overview: You will be providing highly visible customer support through on-site installation, overseeing diagnoses, troubleshooting, service, and repair of complex equipment and systems. Additionally, you will check and approve the operational quality of system equipment, instruct customers in system operation and maintenance, and act as the company liaison with customers on administrative and technical matters for assigned projects. Your responsibilities may include various aspects of field support, such as system hardware and software, PCs, and networking/wireless networking. Key Responsibilities: - Conduct research to combat spam, scam, and fraud in mobile telecommunication protocols...

Role Overview We are looking for enthusiastic and customer-focused professionals to join our International Chat Support team. The ideal candidate should have exceptional written and verbal English communication skills, the ability to multitask in a fast-paced environment, and a genuine passion for helping customers. Key Responsibilities Handle customer queries via chat and provide prompt, accurate, and courteous responses. Deliver excellent service experience while maintaining brand tone and professionalism. Identify customer needs and provide appropriate solutions or alternatives. Maintain customer interaction logs and update information accurately in the CRM system. Ensure adherence to qua...

Profiles: Remote Support Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for...

Profiles: Technical Support Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support ...

Profiles: Remote Support Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for...

Profiles: Technical Support Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support ...

To provide the first-line of after-sales telephone, remote technical support. Troubleshoot, installations of Applications upgrades, and repairs using a phone, online chat, and remote desktop software. Global Support, International Support.

As a Product Consultant at Recruiterflow, you will play a crucial role in assisting customers with technical issues related to our products and services. Your primary responsibilities will include: - Being the first point of contact for customers, offering friendly and efficient consultation and support. - Helping clients optimize their use of the platform by explaining functionality and tools. - Investigating and troubleshooting internal and customer-reported issues, providing timely follow-ups. - Utilizing various software and tools to manage customer interactions effectively. - Collaborating with different teams to ensure a consistent client experience. - Interfacing with existing clients...

Hi, We are looking for IT Support - Noida Location - Sector 6 IT Support engineer ### 1. **Strategic Planning and Development:** - **Infrastructure Strategy:** Develop and implement IT infrastructure strategies that align with the overall business objectives. This includes planning for future growth, technological advancements, and changing business needs. - **Budgeting:** Manage the IT infrastructure budget, ensuring cost-effectiveness and strategic allocation of resources. - **Vendor Management:** Select, negotiate, and manage relationships with hardware, software, and service vendors. ### 2. **Infrastructure Management:** - **Network and Server Management:** Oversee the design, deployment...

As the administrative point of contact for all updates, BAUs, and changes to the Fieldglass application, your key responsibilities will include designing and testing new features, reviewing and investigating integration errors, and identifying and implementing process enhancements. You will collaborate with a variety of stakeholders to prioritize system enhancement initiatives and manage Service Now Tickets for Quarterly Release Management and Testing. Additionally, you will be required to provide 24-hour support to cover the North America, Europe, and Asia markets. Working closely with business analysts, you will document and manage business and functional requirements to ensure seamless op...

Role & responsibilities Job Description:- Key Responsibilities: Infrastructure Support: Provide Level 2 support for hardware (servers, desktops, laptops, printers) and operating systems (Windows/Linux). Perform routine server maintenance and monitoring of core infrastructure components. Manage IT assets inventory, hardware lifecycle, and basic on-site troubleshooting. Site Build & Setup: Assist in IT setup for new offices/sites, including cabling, rack setup, server room configuration, and hardware installation. Collaborate with internal teams and vendors during office expansion, relocation, or renovation projects. Standardize IT infrastructure across sites as per company guidelines. Network...

Only F2F Interview (Apply only if available for F2F Must) Apply - sandhya.khinchee@adecco.com Ph No-8431233602 Role :- Associate Technical Analyst(Fulltime)/ (Service Desk Analyst) Experience : 6 months to 1 years (relevant service desk only) Available to Join : 1st Week of September. (Only immediate or those who can join by 1st week of Sep) Domain : ServiceDesk, 24/7 Shift Mandatory, 5 days working from office, no fixed week off Role : Chat, Call, Email & Request CTC : 30% only on current CTC, 4.2 LPA is maximum. Looking for only immediate and serving Notice period candidates. Education : Any Graduate, 10+2+3 years fulltime mandatory. Operational hours 24/7 (Rotational Shifts & no fixed Wee...

Only F2F Interview (Apply only if available for F2F Must) Apply - rohita.robert@adecco.com Ph No-8951858328 Role :- Associate Technical Analyst(Fulltime)/ (Service Desk Analyst) Experience : 6 months to 1 years (relevant service desk only) Available to Join : 1st Week of September. (Only immediate or those who can join by 1st week of Sep) Domain : ServiceDesk, 24/7 Shift Mandatory, 5 days working from office, no fixed week off Role : Chat, Call, Email & Request CTC : 30% only on current CTC, 4.2 LPA is maximum. Looking for only immediate and serving Notice period candidates. Education : Any Graduate, 10+2+3 years fulltime mandatory. Operational hours 24/7 (Rotational Shifts & no fixed Week O...

Dear Candidate, One of our leading MNC Clients is looking for Director (Network Global support) role in Andhra Pradesh. Exp.: 15 - 22 Years Location: Andhra Pradesh No CAB Facility Shift Timings: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Notice Period: 15 days or less Current or Previous role is equals to Sr. Manager / Director / Head only 15+ years experience in Global network support management (US Region) or Remote desktop support (US Region) 5+ years working for a technology service provider, security vendor, or similar business. 5+ years experience managing staff of more than 100 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. ...

Responsibilities and Duties: Responsible for providing level 1 or level 2 desk technical support Maintain Service Desk SLAs and quality standards established by Global Integreon. Responsible for installing, testing, updating, maintaining or repairing computer software, hardware and other systems as required for Integreon products. Responsible for developing and maintaining computer information resource (Asset inventory). Good Knowledge of MS outlook 2013,2016 & Office365 and Microsoft Teams, Active Directory Management Sound Knowledge of Citrix, VM would be an added advantage (Optional). Functional Skills: Excellent communication and documentation skills. Candidate must have the ability to m...

Role & responsibilities Years of experience: 3.5+ years L1 & L2, GLOBAL SUPPORT EXPERIENCE IS MANDATORY Shifts - Should be flexible with rotational shifts Immediate joiners only Work Experience: Desktop support (Level 1 & 2) Supporting global user MS Outlook 2013, 2016 & Office365, Citrix, VM, Maintaining Service Desk SLAs, Active Directory Management Should have provided global support Certification in Microsoft.

Lead end-to-end product support for global enterprise clients, manage support team, handle escalations, ensure SLA compliance, analyze trends, improve service quality and support UATs and product releases for smooth operations Required Candidate profile 6–10 yrs of experience in enterprise software/SaaS support with team handling. Strong in cloud, APIs, DBs, integrations Excellent in analysis, issue resolution, communication, and client management. Perks and benefits PF Mediclaim Gratuity Performance Bonus