Urgent opening For Intenational voice process

1 - 6 years

3 - 4 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi All ,

we are looking international voice experience candidate -

Key Responsibilities:

  • Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements.

  • Engage customers in meaningful conversations to promote products/services or gather required information.

  • Achieve daily/weekly/monthly Targets and conversion targets.

  • Handle objections professionally and escalate complex issues when necessary.

  • Collaborate with team leads and quality analysts to improve call quality and performance.

  • Ensure compliance with company policies and US calling regulations

Required Skills & Qualifications:

  • Bachelors degree or equivalent.

  • 24 years of experience in outbound calling, for US clients.

  • Open to Work from Office

  • Excellent verbal communication and interpersonal skills.

  • Familiarity with CRM tools and call centre software.

  • Open to work night shifts and adapt to US time zones.

  • Goal-oriented with a positive attitude and strong work ethic.

2 Yrs Contract bass payroll will be crown solution

package up to 4.5lpa

cab

5days

work from office

Location Noida/kolkata

UK, US, Australia voice process exp req

Knowledge of US culture and customer behaviour

Interested candidates can apply to this ankitasingh@crownsolution.com Or Drop the cv to this Number 9871132807 Make sure candidate should have all the document releated to experience .

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