Microsoft Dynamics 365 CRM Responsibilities: • Design, develop, and implement Microsoft Dynamics 365 CRM solutions. • Customize CRM forms, views, workflows, and dashboards. • Develop plug-ins, custom workflows, and JavaScript to enhance system functionality. • Configure and extend Dynamics 365 functionalities using SDKs and tools. • Integrate Microsoft Dynamics 365 with other enterprise systems, databases, or third-party applications. • Develop and maintain data synchronization mechanisms, including APIs, web services, and ETL processes. • Utilize tools like Azure Logic Apps, Power Automate, or KingswaySoft for integration tasks. • Perform system administration tasks, including user roles, security settings, and permissions management. • Configure entities, fields, and relationships to meet business requirements. • Implement and maintain CRM solutions in accordance with best practices. • Set up and manage CRM data pipelines and entities. • Test developed solutions to ensure they meet functional and non-functional requirements. • Troubleshoot and debug CRM-related issues. • Perform regression testing after updates or enhancements. • Work with stakeholders to gather and understand business requirements. • Collaborate with cross-functional teams, including business analysts, UI/UX designers, and IT teams. • Provide technical input during planning and decision-making processes. • Train users and administrators on system functionality and new features. • Provide ongoing support and maintenance for CRM systems. • Address user inquiries and resolve system issues in a timely manner. Contractual Position - 4 Months Location - Abu Dhabi Interested candidate can share the resume at romi@edgecorporation.net or can reach out at +91-9910048780 Immediate Joiners required Show more Show less

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