Urgent Hiring US Collections Agents (International Voice )

1 - 6 years

3 - 4 Lacs

Posted:8 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Make outbound calls to US customers for collection of overdue payments.
  • Handle inbound calls related to payment inquiries and collections.
  • Negotiate payment plans and settlements with customers professionally and empathetically.
  • Update customer accounts accurately and maintain records of all collection activities.
  • Meet or exceed daily and monthly collection targets.
  • Follow compliance guidelines and maintain confidentiality of customer information.
  • Escalate complex cases to supervisors as needed.
  • Collaborate with internal teams to resolve disputes and ensure timely payment recovery.

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Sharda Consultancy Services

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New Delhi

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