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Urgent | Hiring Software Engineer Call Center Dialer Development - Gurugram

Urgent | Hiring Software Engineer Call Center Dialer Development - Gurugram

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

SHARDA CONSULTANCY SERVICES

3 - 6 years

0 Lacs

gurugram haryana india

Posted:1 day ago| Platform:

Apply

Skills Required

software development design crm logic routing voip sip compliance security devops deployment programming node.js python java react.js vue.js twilio postgresql mongodb redis aws azure gcp docker kubernetes jwt algorithms salesforce analytics

Work Mode

On-site

Job Type

Full Time

Job Description

Dear Candidate,We are urgently seeking

Software Engineer Call Center Dialer Development

- GurugramFirst round telephonic / google meet / Tech Round by tech head (via Google Meet)Job Title: Software Engineer Call Center Dialer DevelopmentSalary - 10-15 LPAExp- 3-6 years experience)Night shift5.5 working days

About The Role

We are looking for a team of highly skilled Software Engineers to design and develop a Call Center Dialer Software from the ground up. This role involves building a scalable, secure, and feature-rich platform that integrates telephony, CRM, and real-time analytics.Key Responsibilities

Design and implement backend services for dialer logic, call routing, and CRM integration.
Develop intuitive dashboards for agents and supervisors.
Integrate VoIP technologies (SIP, RTP) and PBX systems (Asterisk/FreeSWITCH).
Ensure compliance with security standards (TLS, SRTP, GDPR).
Optimize performance for high-volume concurrent calls.
Collaborate with DevOps for cloud deployment and CI/CD pipelines.

Required Skills

Programming: Node.js, Python, or JavaFrontend: React.js or Vue.jsTelephony: SIP, RTP, Asterisk/FreeSWITCH, Twilio/Plivo APIsDatabases: PostgreSQL, MongoDB, RedisCloud DevOps: AWS/Azure/GCP, Docker, KubernetesSecurity: OAuth2, JWT, TLS, SRTPFamiliarity with predictive/progressive dialer algorithmsExperience with CRM integrations (Salesforce, Zoho)Knowledge of analytics tools (Grafana, ELK Stack)Prior experience in call center or VoIP solutions

Interested candidates call/drop cv @9650997623

This job is provided by Shine.com

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Urgent | Hiring Software Engineer Call Center Dialer Development - Gurugram