Urgent Hiring Medical Insurance Process | Mumbai | fresher Hiring

1 - 5 years

2 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

Immediate Hiring Freshers Only

Customer Service Associate | US Healthcare Voice Support

Location:

Job Overview

US Healthcare Voice Support

Key Responsibilities

  • Handle inbound & outbound customer calls.
  • Resolve queries with professionalism & accuracy.
  • Maintain call records & follow SOPs.
  • Achieve performance metrics (Quality, Accuracy, CSAT).
  • Communicate effectively & actively listen to customers.
  • Work in rotational shifts.
  • Upsell/cross-sell services when required.

Eligibility Criteria

  • Education:

    12th Pass / Graduate (Freshers welcome).
  • Not Eligible:

    B.Tech, M.Tech, MCA, MBA, BCA, Hotel Mgmt., and other specialized/technical degrees.
  • Skills:

    Excellent verbal English communication (mandatory).
  • Mandatory:

    Valid PAN Card required during hiring process.
  • Prior BPO experience is an added advantage.

Hiring Process

  1. Virtual Interview invite shared on WhatsApp.
  2. Quick joining documentation for faster onboarding.

Apply Now & Start Your Career in International Voice Process!

HR Khushi 9389460353

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