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Urgent Hiring For Customer Service Associate

Urgent Hiring For Customer Service Associate

Policybazaar

0 - 3 years

2 - 4 Lacs

gurugram

Posted:-1 days ago| Platform:

Apply

Skills Required

bpo customer service blended process communication skills customer support query resolution customer handling domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Contact Person- HR Anushika(9560061485)

Location: Sector 44, Gurgaon

Interview Mode: Face to Face

Job Profile: Customer Service Associate

Roles and Responsibilities:

Providing customer support over the phone or an Email.
Reaching productivity that meets job standards, while working with speed and accuracy.
Answer queries about products or the company.
Meeting and exceeding targets as assigned periodically.
Responding in a timely and effective manner to all internal communication

ISMS Responsibilities:

Be aware and comply with the ISMS Policy, procedures and objectives;
Actively participate in ISMS exercises;
Request access to information access from their Team Leaders/ Executives;
Report known and suspected security incidents to the IT Helpdesk;
Protect secrecy of passwords; and
Protect information assets used by them against compromise of assets confidentiality, integrity or availability.

Desires Skills and Experience:

Bachelor's Degree or equivalent
Excellent communication and interpersonal skills
Should be confident & dynamic
Should be efficient in resolving customer queries and concerns
Should be a Team Player, Quick learner, creative and achiever
Should be passionate about work output

What do we offer?

Endless growth opportunity
GMC Group Medical Coverage
Group Personal Accident Insurance
Gratuity
Wellness Programs
Give back to society through CSR
Continuous talent enhancement program
Childcare facility
Encouraging child education

We Are an Equal Opportunity Employer

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