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Urgent Hiring| Customer Service Executive

0 - 4 years

2 - 3 Lacs

Gurugram

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Customer Service BPO Inbound Process Telecalling Voice Process International Voice Outbound Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interested candidates may contact: shrutikataria@policybazaar.com | 7042444948 Role & responsibilities Handle customer inquiries via phone, email, and chat. Provide detailed information about our products and services. Assist customers in making informed decisions about their insurance needs. Achieve sales targets by promoting and selling insurance products. Maintain accurate records of customer interactions and transactions. Resolve customer complaints in a professional and timely manner. Collaborate with team members to improve customer satisfaction. Preferred candidate profile Experience: 0-4 years in customer service or sales. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and resolve conflicts effectively. Basic computer skills and familiarity with CRM systems. Strong problem-solving abilities and attention to detail. High School Diploma and Bachelor's degree preferred. Perks and Benefits Amazing work culture. Complete Day shift. 6 Days working 1 Roster off Unlimited Incentives Good opportunity for career progression. GMC- Group medical coverage Gratuity is paid as per applicable law which is over and above total offered CTC

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Policybazaar
Policybazaar
www.policybazaar.com

Insurance

Gurgaon Haryana

1001-5000 Employees

414 Jobs

    Key People

  • Yashish Dahiya

    Co-Founder & CEO

  • Alok Bansal

    Co-Founder & CFO

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