Unit Administration and Maintenance Head

Job Description

Core Responsibilities: Administrative Support: Provide daily administrative support to restaurant management and staff, including managing schedules, coordinating events, and handling correspondence. Record Keeping: Maintain accurate records, including financial records, employee records, and inventory records. Communication: Handle incoming and outgoing communication, including emails, phone calls, and letters. Scheduling: Manage schedules for staff and ensure proper coverage during peak hours. Data Entry: Enter data into various databases and systems, such as payroll systems and inventory management systems. Event Coordination: Assist in planning and coordinating events, such as special occasions or staff meetings. Office Management: Ensure the office area is organized and well-stocked with necessary supplies. Customer Service: Provide friendly and efficient customer service by assisting with inquiries and resolving issues. Inventory Management: Assist with inventory control, including ordering supplies and tracking stock levels. Additional Responsibilities (depending on the restaurant): HR Support: Assist with HR tasks, such as onboarding new employees, processing payroll, or maintaining employee records. Financial Support: Assist with financial tasks, such as processing invoices, tracking expenses, or preparing reports. Data Analysis: Analyze data to identify trends and patterns, which can be used to improve operations. Training: May be involved in training new employees or providing ongoing training to existing staff. Marketing Support: Assist with marketing tasks, such as creating flyers or social media posts. Key Skills: Strong organizational skills: The ability to manage multiple tasks and prioritize responsibilities. Excellent communication skills: The ability to communicate effectively with staff, customers, and vendors. Proficiency in Microsoft Office Suite: Knowledge of Word, Excel, PowerPoint, and Outlook. Good problem-solving skills: The ability to identify and resolve issues in a timely and effective manner. Attention to detail: The ability to ensure accuracy in all tasks. Customer service skills: The ability to provide friendly and efficient service to customers.