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17 Troubleshooting Networks Jobs

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0.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Job description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Interpersonal Skills. English + Hindi is mandatory Mode of work: Work from Office Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7 Candidates can also walk in directly by mentioning Naukri as a reference. Contact Person Bala: 9148813839 Meena : 8549969915 Jennifer : 8050328034 Lidhya : 8310895525

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2.0 - 3.0 years

4 - 6 Lacs

Hyderabad, Navi Mumbai

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Position: Technical Executive Experience: 1-3 Years Industry: IT / Computer Hardware / Network Security Qualification: B.Tech / M.Tech / MBA (IT) / MCA Company Website: www.satcominfotech.com Job Description: We are looking for a dynamic and technically proficient individual to join our team as a Technical Executive. The ideal candidate will be responsible for supporting our partners and customers through demonstrations, training, and technical implementations across our product portfolio. Key Responsibilities: 1. Conduct Proof of Concepts (POCs), product demonstrations, and implementation for partners and customers. 2. Provide technical training and enablement to partners. 3. Offer technical support to both partners and end customers. 4. Engage in regular meetings with partner sales teams to promote the Satcom product portfolio. 5. Handle and manage sales lead cases effectively. 6. Onboard and enable new partners for business growth. 7. Conduct webinars and technical presentations to support partner sales initiatives. 8. Collaborate closely with cross-functional teams to ensure smooth deployment and support. Technical Requirements: In-depth knowledge and hands-on experience in Network Security / Cyber Security. Practical expertise in configuring and managing Firewalls and Networking devices. Preferred experience with leading security vendors and products. Fluency in local language(s) will be an added advantage. Candidate Preferences: Candidates with exclusive SOC monitoring or help desk roles will not be considered. Applicants from large service-based organizations such as TCS, Wipro, Infosys, etc. are not preferred, as we are seeking candidates with more hands-on and customer-facing experience in cybersecurity.

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1.0 - 5.0 years

2 - 4 Lacs

Chennai, Sholinganallur

Work from Office

Manage and support hospital IT systems (HIS, EMR, PACS), ensure network/server uptime, handle cybersecurity, backups, and hardware/software issues. Provide staff support/training, coordinate with vendors, and maintain compliance with IT policies.

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3.0 - 5.0 years

6 - 16 Lacs

Hyderabad

Hybrid

JD : Responsibilities: Troubleshooting & Incident Management - Manage and Lead service restoration/recovery of applications. - Ability to drive production incident bridge calls for P1 and high priority P2 incidents. - The ability to assist team with troubleshooting efforts: log file analysis and research for Distributed technologies (JAVA, Oracle, Unix, Informatica, Container frameworks and orchestration frameworks) and Cloud Technologies (AWS, Azure) Required Qualifications: Bachelor’s degree in Computer Science or similar field; or equivalent work experience. Experience with two or more technologies listed below: - Core-JAVA - Linux/Unix - Oracle/SQL Server - Service Now - Informatica Power Center - AWS Fundamentals - UNIX Scripting - ITIL Understanding - Docker - Kubernetes - Workload Scheduling tools

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0.0 - 5.0 years

2 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Employment Type: Full-Time (WFO) Salary Range: 3.00 LPA 4.50 LPA Additional Benefits: Both-side cab facility Transport allowance up to 6,000 per month About the Role: TELUS Digital is seeking dynamic and customer-focused professionals to join our International Voice Process Technical Support team. This role is ideal for individuals who are passionate about solving customer queries and have a knack for troubleshooting networking issues in a global support environment. Key Responsibilities: Handle inbound technical support queries from international customers via voice process Troubleshoot and resolve networking and connectivity issues Deliver exceptional customer service while ensuring issue resolution within defined SLAs Maintain accurate records of interactions and follow-up as necessary Who Can Apply: Graduate Freshers with a background in networking or troubleshooting are encouraged to apply Undergraduates with at least 6 months of experience in international voice-based technical support are also welcome " Strong interpersonal and communication skills are essential Candidates must possess excellent spoken English" What Were Looking For: Sound knowledge of networking fundamentals and technical troubleshooting Ability to work in a high-paced international customer service environment Willingness to work in rotational shifts Immediate joiners preferred How to Apply: Email your resume to: Ujala.lnu@telusinternational.com Join TELUS Digital and be part of a global team that values talent, innovation, and customer excellence. Start your journey with us today!

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4.0 - 9.0 years

10 - 20 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

Hybrid

SAP BRIM CI Job Description for SAP BRIM CI Specialist Key Responsibilities Configuration and Implementation: Configure and implement SAP BRIM CI solutions to meet client-specific billing and invoicing requirements. Customize the Convergent Invoicing module to support various billing scenarios and ensure seamless integration with other SAP modules. Process Optimization: Analyze current billing processes and identify opportunities for optimization and automation. Develop and implement strategies to improve billing accuracy and efficiency. Technical Support and Troubleshooting: Provide technical support for SAP BRIM CI-related issues, including troubleshooting and resolving system errors. Collaborate with IT teams to ensure system stability and performance. Documentation and Training: Prepare detailed documentation of configurations, processes, and system changes. Conduct training sessions for end-users and stakeholders on SAP BRIM CI functionalities and best practices. Required Qualifications Experience: Proven experience with SAP BRIM, specifically in the Convergent Invoicing module. Strong understanding of billing processes and financial accounting principles. Technical Skills: Proficiency in SAP configuration and customization. Familiarity with integration points between SAP BRIM and other SAP modules such as FI (Financial Accounting) and SD (Sales and Distribution). Soft Skills: Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills to work effectively with cross-functional teams. Preferred Qualifications Experience in industries with complex billing requirements, such as telecommunications or utilities. SAP certification in BRIM or related modules.

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9.0 - 14.0 years

15 - 30 Lacs

Bengaluru

Work from Office

We are looking for an experienced Senior Network Engineer with strong expertise in SD-WAN and extensive background in enterprise and telecom network infrastructure. This role involves supporting and monitoring our global network infrastructure to ensure high availability and reliability. Position Requirements Bachelors degree in Technology or any related field. Minimum 9 years of experience in enterprise or telecom network infrastructure. Excellent communication skills (written and oral), with the ability to effectively interact with both technical and non-technical staff. Strong presentation skills, quick learner, self-initiated, and a team player. Open to working in shifts to provide 24x7 support and monitoring. Strong interpersonal skills to collaborate with diverse teams. Exceptional analytical and problem-solving capabilities with demonstrated ability to meet deadlines. Experience managing requests, changes, and incidents for network infrastructure. Ability to work with global teams on IT projects. Strong time management skills to handle multiple tasks and meet tight deadlines. Self-motivated, constructive, and positive attitude. Familiarity with ITIL framework and infrastructure management processes. Technical Skills Expertise in troubleshooting large data center and WAN network environments. Proficient in Routing, Switching, Wireless, Load Balancers, WAN Optimizers, DNS, DHCP, VXLAN, and VPN. Knowledge and hands-on experience with automation/scripting for task automation. Expert knowledge of at least one major cloud technology: Azure, AWS, or GCP . Hands-on experience with SD-WAN products such as SilverPeak . Deep understanding of network device administration: Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless. Experience with Fiber Optic networks, MPLS/WAN/LAN management. Expert level knowledge of routing protocols like BGP and OSPF. Experience with large deployments of Infoblox and Aruba ClearPass. In-depth knowledge of network protocols including VRRP, HSRP, STP, LACP, SNMP. Strong customer focus and end-user service orientation. Proficiency with productivity tools: Word, Excel, PowerPoint, and Visio. Certifications CCNP certification or equivalent is highly desirable. Responsibilities 24x7 remote network monitoring and management. Ownership of network issues and providing support for corporate and shared network environments. Drive resolution for critical P1/P2 network issues (Break-Fix). Coordinate with external vendors on operational issues and projects. Provide hardware support and maintenance for all networking equipment. Manage existing and new networking solutions, ensuring network uptime and stability. Lead network-related projects like site expansion, hardware refresh, and technology upgrades. Handle escalations from L1/L2 teams and provide timely resolutions. Document outages and circuit downtimes; manage incident reporting. Identify corrective actions for critical incidents and lead problem management efforts. Collaborate with internal users to assess network needs and design solutions. Maintain comprehensive documentation and change control processes. Mentor junior engineers and provide guidance during network changes. Monitor event logs proactively to identify and resolve potential issues. Attend and actively participate in scheduled network change meetings. Ensure proper shift handover and timely updates between shifts. Additional Information Night shift or rotational shift hours. 5 days work week. Cab facility will be provided for commuting. Virtual Interview

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1.0 - 6.0 years

2 - 4 Lacs

Gurugram

Work from Office

Profile: Blended Process (Chat process) Work Mode: Work From Office Salary: 31K CTC Both Side Cab available Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: Minimum 6 months of international process experience Interview Rounds: 1. HR Round 2. Ops Round 3. Versant Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY

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1.0 - 6.0 years

3 - 5 Lacs

Noida, Ghaziabad, Delhi / NCR

Work from Office

Hiring for International Voice Process Graduation not required Min 1year Telecom background needed Salary Upto : 38k Inhand (43kCTC) Both side cabs \ 6k cab allowance 5 Days working with 2 Rotaitional offs Contact : Abhay 7678331542\ 8448748429 Required Candidate profile Excellent communication skills required telecom background experience candidates needed Age Max = 38yrs

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0.0 - 5.0 years

3 - 8 Lacs

Chengalpattu, Ambattur, Chennai

Work from Office

Hiring: Desktop Support Engineer Location: Chennai Exp: 0–3 yrs Join our dynamic team! Provide tech support, troubleshoot systems & maintain IT setups. Coordinate with IT vendors when required. Freshers welcome! HR : +91 9962 999902 / 739756 7336

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1.0 - 4.0 years

3 - 4 Lacs

Pune

Work from Office

Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Up to 4 LPA + Allownces and Incentives 24*7 US Night Shift / WFO Both Way Cab 5 Days Working 2 Days Rotational Off Interview - Virtual Location - Pune Surbhi - 8905959447

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1.0 - 3.0 years

3 - 4 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Hiring ..! Looking for technically Skilled Candidates with excellent Interpersonal Skills for Technical Support Position /Service Desk /International Voice /Semi Voice Process Education :Any Graduate Immediate joiners Only Note :Work from office

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3.0 - 5.0 years

2 - 4 Lacs

Chennai

Work from Office

Manage and support hospital IT systems (HIS, EMR, PACS), ensure network/server uptime, handle cybersecurity, backups, and hardware/software issues. Provide staff support/training, coordinate with vendors, and maintain compliance with IT policies.

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0.0 - 2.0 years

3 - 4 Lacs

Chennai, Bengaluru

Work from Office

Are you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures! Key responsibilities: 1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns. 2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues. 3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented. 4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service. 5. Stay updated on product knowledge and company policies to provide accurate information to customers. 6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates. 7. Continuously strive to improve processes and contribute to a positive team environment. Key Roles and Responsibilities: Technical Support: DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments. Hardware and Software Management: DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies. Problem Resolution: DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base. End-User Training: DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems. Network Connectivity: DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively. Inventory Management: DSEs may be responsible for managing technology inventory, tracking hardware and software assets. Documentation: DSEs document technical issues, solutions, and procedures for future reference. Escalation: DSEs understand when to escalate complex issues to higher-level support personnel. Customer Interaction: DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills. Salary: 2,8,0000 - 450000 /year Experience : 0 year to 2 years Skills required: English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written) Total Vacancy: 250 Talk to HR Mahalakshmi 8056905397

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4 - 6 years

8 - 12 Lacs

Bengaluru

Work from Office

locationsBangalore - Bagmane Tridib time typeFull time posted onPosted 6 Days Ago job requisition id32574 Will work implementing, monitoring and troubleshooting networks. They provide support to the Senior Network Engineer on complex problems related to software structure and maintenance. Principal Accountabilities: NOCC - Acts as first responders, helping to organize and control incident response. Provides admission control for technical implementations. Executes and supports all standard operational changes to the environment Support - Respond to second level escalation, providing on-call rotation in organization and hands-off changes. Audits and documents changes to the environment. Implements execution for new initiatives and expansion of existing infrastructuresSkills & Software Requirements:Total Experience - 8 - 13 yearsExperience with:- R/SOSPF, BGP, TCP/IP, L2 architectures- MulticastPIM-SM, MSDP, AnyCastRP- SecurityFirewalling, ACLs, industry best practice, Internet architectures- Load BalancingF5 LB, iRules, persistence, etc.- VPNIPSec and SSL- Wirelessstandards, security, radio placement, etc. CME GroupWhere Futures are Made CME Group is the worlds leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And were looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyones perspectives are acknowledged and valued. As an equal opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more .

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1 - 5 years

4 - 8 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Hiring For Technical support executive Location- Gurgaon 5 days working, Rotational Both side cabs Graduate/Undergraduate Minimum 1 year tech exp in Troubleshooting/M365 Salary up to 8.50 LPA M365 Certification mandatory Mode of Interview- Virtual Required Candidate profile Contact- HR Ridhi- 8178280056 HR Abhishek- 9211266657

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3 - 6 years

2 - 7 Lacs

Bengaluru

Work from Office

About MSys: We have a unique way of doing things - the MSys Way. Its how we innovate, collaborate, operate and deliver value for our clients. MSys is an innovator in offering IT services and domain specific automation software. MSys together with its unparalleled focus and in-depth technical expertise delivers unprecedented value at an affordable cost in the areas of storage, servers, DR/BC, and virtualization. Apart from services, MSys also offers enabler products including evolutionary end-to-end domain specific software solutions for test automation to its customers. Driven by the vision to be at the core of the evolution in the industry, MSys strives to become a transformational agent. The transformational agent brings constructive changes to their customers and delivers value-added software and business processes. About Digifutura: We are technology leaders that bring a fresh perspective to problem - solving. Our team follows the agile methodology and ensures that your idea reaches the market and has the first movers advantage at an affordable price tag. We are passionate, knowledgeable and committed to providing our customers the best possible services and solutions. DigiFutura - An MSys Company is a technology arm of MSys focusing on UX/ UI design, web application development, mobile application development and customer software development across various industries. Mobinius: Mobinius An MSys company is a renowned global techno solutions provider, aiming at providing hi tech solutions with a cohesive approach and disruptive technologies across various spectrums ranging from automation, construction, education, information technology, logistics, travel, healthcare & pharma etc. Below are our key offerings: Product development, Cloud on-boarding and migration, UI & UX development, Legacy Modernization, Rapid application development, Mobile strategy and consulting, IOT platforms and apps, Digital Transformation, Data analytics, Mobinius Molecules Website: http://www.msystechnologies.com/ MSys LinkedIn Page: https://www.linkedin.com/company/msys-technologies Who We are: For us, the office is not just the four walls and a desktop. It is the place where trainees become professionals, professionals become experts and experts become demi-gods. It is the place where our employees turn their aspirations into reality by working on cutting-edge technologies for some of the best companies in the world. If you ever dreamed of being in the company of smartest techies on the planet and to work on the solutions which will redefine ‘tomorrow’ then “MSys” is the right place for you. Culture: Our culture is focused on our Corporate Values - People, Customer Success, Excellence, Innovation, Teamwork, Openness, Social Responsibility and Sustained Profitability. Join a worldwide team of talented, collaborative, innovative people who thrive in a work environment where people can share knowledge and learn from one another. You won’t find a more exciting place to build your career and challenge yourself. Accept the challenge and go where innovation leads Join MSys !!! Join a workforce that made it to Top-20 Storage newsletter has named MSys Technologies as one of the top 20 fastest growing storage companies in the world. We achieved a growth rate of 55% in the last year and this was made possible because of an excellent leadership team and the sheer dedication of our brilliant workforce. We believe in constantly evolving and innovating at our end and the results are being reflected in their own right. If you see yourself as an enthusiast with a creative mend of mind, we invite you to join us in this exciting professional journey. Job Description Roles & Responsibilities- Uses knowledge of LAN/WAN systems to help design, support, and setup network. Tests and evaluates network systems to eliminate problems and make improvements. Take ownership for the ServiceNow tickets (requests, incidents - monitoring and users, changes) and work with the best resolution by proper and on-time ticket updates and detailed close notes for making improved network service/infra. Work on the repetitive alerts and resolve them under the defined SLAs. Along with ServiceNow tickets, attend and resolve user requests and incidents posted over the diff communication channels like emails, Slack, and Teams. Document them in the ServiceNow. NetOps support for the Campus and Data Centers Network Infra, SDWAN and SASE VPN Solutions, Network Firewalls Management, Hybrid Cloud (AWS and Azure). Hands-on experienced in planning, configuring, testing, maintaining, and troubleshooting the network infrastructure (Campus, Datacenter, and Cloud Network) Extensive knowledge of deploying and troubleshooting L2/L3 Multilayer Switching protocols VLAN, STP, VTP, HSRP, MLAG Experienced with various dynamic routing protocols, specifically BGP and experienced with IPsec VPN, Route management using PBRs. Creating a support request and work/coordinate with the vendors (ISPs and Product Vendors) in service request, issue resolution and security improvements. Handling Cloud Networking support (AWS and Azure) like VPC Peering requests, TransitGateway attachments, Route Propagation. Network security vulnerability remediation across all network infra through config management or firmware upgrades. Managing the firewall policies across all the firewalls as per the user and security requirements. Handling the wireless network request, issue, and troubleshooting Managing the F5 LTMs and SSL certificate management Taking ownership for the NetOps related projects and track it under Jira. Understanding, support, and drive the network automations and systems integrations (APIs, Python, Scripting) Skill Needed: Switching (Cisco/Arista) Routing (Cisco) Firewall Management with policy implementation (PaloAlto/Fortigate/Juniper) Wireless (Cisco/Mist) F5 loadbalancers (F5) SDWAN (Palo Alto) SSL VPN (Ivanti) exposure to cloud - aws Other Requirements - hybrid mode 2/3 days work from office should be willing to work in rotational shift

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