Oracle Order Management(Technical Lead)

Role & responsibilities

KEY RESPONSIBILITIES

• Lead the end-to-end delivery of Oracle ERP Order Management projects, ensuring on-time and high-quality outcomes.
• Guide end-to-end configuration, customization, Integration and optimization of Oracle Order-to-Cash processes.
• Act as the primary technical point of contact for stakeholders, developers, and external partners.
• Develop scalable solutions that link Oracle ERP with external applications including Salesforce OMS system, e-commerce platforms, and EDI tools.
• Write and maintain technical design documentation, data flow diagrams, and user support materials.
• Collaborate with cross-functional teams to gather business requirements and translate them into technical deliverables.
• Support data migration, transformation, and validation activities during sprint rollouts.
• Monitor system performance and proactively troubleshoot interface issues to ensure business continuity.
• Liaise between business users, project managers, and technical teams to align on goals and timelines
• Establish development standards, conduct code reviews, and mentor junior team members.
• Contribute to testing strategies (SIT, UAT, regression) to validate system functionality and stability.
• Provide troubleshooting and support throughout cutover and post-migration phases.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• Bachelors degree in Computer Science, Information Systems, or equivalent.
• 10+ years of experience working with Oracle ERP Order Management modules like OM, Pricing, Shipping, EDI
• Solid understanding of order-to-cash business processes and data flows.
• Proficiency in SQL, PL/SQL, Workflow, XML Publisher, Alerts, Unix Shell Scripting, Oracle Apex, Oracle Reports, and Oracle Forms.
• Hands-on experience with integrations involving Salesforce using MuleSoft.
• Strong knowledge of web services (REST, SOAP), XML/JSON formats, and middleware platforms.
• Experience with API design, versioning, and lifecycle management.
• Solid understanding of Middleware System like MuleSoft, Web methods, etc.
• Excellent communication and stakeholder management skills.
• Ability to troubleshoot complex technical issues and manage priorities.