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7.0 - 12.0 years
20 - 35 Lacs
hyderabad, pune, bengaluru
Work from Office
Job Title: Senior MuleSoft Developer BFSI Domain x 10 positions Job Location: -- Multiple Locations ( Onsite ) Dubai - UAE Doha - Qatar Riyadh - Saudi Arabia Monthly Salary: AED 8k - 15k [ Depending on Experience ] , Full Tax free Salary Project Duration: 2 Years Initially, Extendable Experience Level Needed: 7 - 12 years Gulf Work permit & visa will be sponsored by the company Experience Level: Solid 7 or more Years experience in TIBCO / MuleSoft / Integration development projects Qualification: B.Tech / M.Tech / MCA / M.Sc or equivalent Job Description: We are seeking an experienced Senior MuleSoft Developer to join our integration team. In this role, you will design and implement integrations between various systems, applications, and services using MuleSoft Anypoint Platform. You will be responsible for building scalable and efficient API-based solutions, as well as maintaining and enhancing existing integrations. Key Responsibilities: Design, develop, and maintain high-quality integrations using MuleSoft Anypoint Platform, ensuring seamless data flow between systems. Collaborate with business analysts and technical teams to understand integration requirements and provide optimal solutions Create and manage APIs, web services, and integrations that adhere to industry best practices and architectural standards. Develop data transformation logic using DataWeave to facilitate data mapping between various sources and systems Implement secure, scalable, and reusable API and integration solutions, ensuring compliance with security protocols such as OAuth2, JWT, etc. Design and execute unit tests and integration tests using MUnit to ensure application quality and minimize errors. Deploy Mule applications to CloudHub, on-premise, and other environments, and ensure efficient monitoring using Anypoint Monitoring. Troubleshoot and resolve integration issues, performance bottlenecks, and production incidents, ensuring minimal downtime. Collaborate with DevOps teams for CI/CD pipeline integration and automate deployment processes using tools such as Jenkins and Maven. Work in an Agile environment and actively contribute to sprint planning, code reviews, and other team activities Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. MuleSoft Certified Developer Level 1 (Mule 4) or equivalent certification (preferred). 5+ years of hands-on experience with MuleSoft Anypoint Platform and API development. Proven experience designing and deploying integration solutions using MuleSoft ESB and CloudHub. Strong experience in developing RESTful APIs and web services, utilizing protocols such as HTTP, JMS, MQ, and SOAP. Solid understanding of integration patterns such as service orchestration, message routing, and error handling. Familiarity with data transformation using DataWeave. Experience working with version control systems like Git or Bitbucket. Familiarity with CI/CD tools like Jenkins, Maven, and Docker for automated deployment. Business Verticals: - Banking and Financial Services -- Insurance / Banking - Oil and Gas - Capital Markets / Stock Markets / Forex Trading - Telecom - Supply Chain / Logistics - Travel and Hospitality - Retail - Healthcare No.of positions: 10 email: spectrumconsulting1985@gmail.com Job Ref code: Mulesoft_0925 if you are interested, please email your CV as ATTACHMENT with job ref. code [ Mulesoft_0925 ] as subject
Posted 6 hours ago
4.0 - 9.0 years
8 - 9 Lacs
hyderabad
Work from Office
We are looking for Mulesoft Developer at Hyderabad with one of our Insurance Client Experience required - 4 + years Mandatory- Mulesoft Integration Please Note : We are looking at Immediate joiners only
Posted 2 days ago
15.0 - 22.0 years
25 - 40 Lacs
hyderabad, gurugram
Work from Office
Were looking for an Integration Delivery Lead who combines project management excellence with system integration expertise to drive strategic delivery across our global IT ecosystem. This is a unique opportunity as we transition to a unified Global Integration platform – Digital Backbone, integrating various systems, applications & partners across the enterprise to support our global integration strategy. You’ll play a pivotal role in orchestrating integration projects that connect systems, data, and teams across continents. Role and Responsibilities : As a Delivery Manager, you’ll be responsible for delivering integration projects end-to-end, ensuring alignment with business goals, timelines, and architectural standards. Your key responsibilities include: Demand Management & Onboarding Process: You will be responsible for establishing & managing the Demand management & onboarding process for the initiatives / projects who need to use Digital Backbone for their integration requirements. Project Leadership: Lead and manage the end-to-end delivery lifecycle of integration projects, from initial planning and requirements gathering to deployment and post-implementation support. Stakeholder Management: Act as the primary point of contact for clients, internal teams, and third-party vendors. Effectively manage expectations, communicate progress, and resolve issues to ensure project success. Resource Management: Allocate and manage project resources, including team members, budget, and technology assets, to optimize efficiency and meet project deadlines. Methodology & Process: Implement and refine agile and other project management methodologies to ensure predictable and high-quality delivery. Monitor key performance indicators (KPIs) and project metrics. Risk & Issue Management: Proactively identify, assess, and mitigate project risks and issues. Develop contingency plans and escalate critical issues as needed. Team Leadership: Foster a collaborative and high-performing team environment. Mentor and coach team members, provide constructive feedback, and support professional development. Technical Acumen: Possess a good understanding of integration technologies (e.g., APIs, Events, message queues, Azure Integration Services, SAP BTP IS etc.) to effectively guide technical teams and make informed decisions. Quality Assurance: Ensure that all project deliverables meet quality standards and align with business objectives. Oversee testing, security, and compliance aspects of the integration platform. Required Skills : Experience: 15+ years of experience in leading delivery or project management role, specifically within Integration domain. A minimum of 5 years of experience managing integration-related projects is highly preferred. Technical Knowledge: Good understanding of API-led connectivity, Event Driven Arch, data integration patterns, and cloud-based integration services (e.g., Azure Integration Services) & SAP BTP IS. Agile Methodologies: Proven experience with Agile (Scrum, Kanban) and other project management methodologies. Communication: Excellent verbal and written communication skills with the ability to effectively present information to both technical and non-technical audiences. Problem-Solving: Strong analytical and problem-solving skills with a proactive and results-oriented mindset. Leadership: Demonstrated ability to lead, motivate, and manage a cross-functional team. Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Project management certification (e.g., PMP, PRINCE2, CSM) is a plus.
Posted 3 days ago
7.0 - 9.0 years
18 - 25 Lacs
hyderabad, chennai, bengaluru
Work from Office
Roles and Responsibilities * Lead the implementation of MuleSoft solutions for clients, ensuring successful project delivery and customer satisfaction. * Collaborate with cross-functional teams to design, develop, and deploy integrations using MuleSoft Anypoint Platform. * Provide technical guidance and mentorship to junior team members on MuleSoft best practices, architecture, and troubleshooting. * Ensure compliance with RAML (Rapid Application Development Language) standards for API design and documentation. Desired Candidate Profile * 7-9 years of experience in IT services & consulting with expertise in MuleSoft Integration. * Strong understanding of Cloudhub, Onpremise, and Cloud-based integrations. * Proficiency in B.Tech/B.E. or M.Tech degree from a reputed institution.
Posted 4 days ago
5.0 - 10.0 years
0 Lacs
maharashtra
On-site
Role Overview: As a Senior Associate at PwC, you will be part of a team focused on solving complex business issues and helping clients harness technology systems in financial services. You will have the opportunity to work on challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. Your responsibilities will include reviewing estimates, completing design and development tasks, supporting testing and client queries, participating in scrum calls, and collaborating with other teams and clients. Additionally, you will analyze client requirements, guide the team on tasks, perform design and code reviews, and support the Center of Excellence activities. Key Responsibilities: - Review estimates and suggest updates for your module - Complete design and development tasks accordingly in a timely fashion - Support testing and client queries - Interface and communicate with the onsite team - Participate in scrum calls and provide status reports - Take part in Center of Excellence activities, training as required, and aligning to your interest - Support sprint planning and collaborate with other teams from different locations and clients - Analyze client requirements - Guide the team on tasks - Perform design and code reviews - Support testing and client queries - Interface and communicate with the onsite team - Participate in scrum calls and provide status reports Qualifications Required: - BTech/BE/MTech/MS/MCA/MBA degree - Thorough knowledge of Guidewire product model, data models, pcfs, rules, policy transaction, and prod designer - GW Fundamentals and knowledge in PC concepts - Insurance domain knowledge with Property & Casualty background - Hands-on experience in at least one of the Guidewire products (Policy) Version 8.x / above - Well versed in configuration, integration, conversion, and rating streams - Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model) - Good knowledge in Web services, XML - Experience with Oracle / SQL Server and well versed in SQL - Experience in SCRUM Agile, prefer Certified Scrum Master (CSM) - Good knowledge of servers such as Tomcat / JBoss - Excellent written and oral communication skills - Additional skills for Tech Lead and Senior Tech Leads include sound knowledge in software architecture and design patterns, estimation, team leading, code review, mentoring skills, and experience in at least two Guidewire implementations - Good to have skills: Thunderhead/ MuleSoft Integration experience,
Posted 4 days ago
5.0 - 9.0 years
13 - 23 Lacs
bangalore/bengaluru
Work from Office
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts, and guest love. Thats why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you. We're hiring MuleSoft Developer for our India Technology center in Bangalore. POSITION DESCRIPTION: This position will be responsible for programming, fixing, executing and versioning existing code for multiple applications. Provide support of existing in-house and 3rd party applications and reporting in a fast-paced environment. Perform break-fix analysis on existing code and trouble shoot issues reported via end-users both internal and external. Participate in the development agile process. Create documentation for all code fixes, root cause analysis and support-based knowledge. This role will perform full project and software development lifecycles, assist with complex operational/support concerns, and lead/mentor junior team members. S/he will be versed in business process management, product delivery concepts, development best practices, and Agile/Scrum methodologies. Strong need to be hands on solving critical issues of our systems helping the team increase their understanding of process and problems with the software systems. Additionally, will set and / or adjust team norms and SLAs. PROFESSIONAL SKILLSET QUALIFICATIONS: Bachelors degree in computer science, Computer Engineering or related field required. Proven experience as MuleSoft Developer with 5+ years of experience Competency of languages and libraries relevant to this role. Experience with enterprise technologies including applications, storage platforms, database (SQL), basic networking and routing. Agile/Scrum Framework Systems Development Lifecycle Processes (SDLC) Strategic Planning MuleSoft Developer: Proficiency in developing complex MuleSoft integrations, including the use of MuleSoft connectors, routers, custom transformers, and error handling. Experience in designing, building, and managing APIs using MuleSoft API Manager, RAML/OAS specifications, and API policies. Knowledge of various MuleSoft connectors and adapters to integrate with different systems and technologies, such as databases, CRM systems, messaging queues, and cloud platforms. Advanced skills in data transformation using DataWeave. Understanding of MuleSoft security best practices, including implementing OAuth2, OpenId, JWT, and other authentication and authorization mechanisms. Knowledge of deploying MuleSoft applications, managing environments, and monitoring integrations using MuleSoft Management Console or Anypoint Monitoring. Familiarity or experience with an OO language such as Java (preferably) or C#. Working knowledge of XML, JSON, and YAML data formats Working knowledge of HTTP, in particular request/response patterns and common methods (GET/POST/PUT/PATCH/DELETE) High-level understanding of messaging patterns such as JMS or AMQP Strong working Knowledge of GIT (GitHub, Bitbucket and GitLabs) Understanding of RESTful API design principles Understanding of pub/sub messaging patterns Understanding of Maven Extensive experience with integration patterns including Batch, Messaging, and APIs MuleSoft Certifications: One or more MuleSoft certifications, such as MuleSoft Certified Developer - Integration Professional or MuleSoft Certified Platform Architect.
Posted 5 days ago
8.0 - 13.0 years
15 - 27 Lacs
hyderabad, bengaluru
Hybrid
otal Yrs. of Experience* 8+ Relevant Yrs. of experience* 8 Detailed JD *(Roles and Responsibilities) Responsibilities: Analyze and designs the system requirements Create RAML Specifications as API contracts for development Understand and implement Dataweave scripts. Communicate with the Project Client and Onshore counterpart Deploy APIs to Cloudhub, Runtime Fabric, On-prem workers, etc. Practice API-Led Connectivity Implement Basic Policies in API Manager Excellent Problem solving skills Quality documentation practice for the API specifications Perform extensive Unit integration testing Create/Manage Basic CI/CD Pipelines (Maven Plugin, Jenkins, Bamboo, etc.) Mandatory skills* Review, interpret and respond to business requirements and specifications to ensure alignment between business expectations, Integration roadmap and core systems Within the agreed Program scope, deliver and contribute to a suite of integration architecture artefacts & deliverables to define how the Future Integration Platform (FIP) will integrate with other core systems. Work closely with the offshore integration development team to guide the detailed design, development and implementation of the integrations according to the Enterprise Design and within agreed budget and timeframes. Lead the development of repeatable integration technology/information solution patterns for application of appropriate technology in alignment to business requirements and objectives. Help standardize automation, logging and monitoring systems that will enable teams to be more agile Implement architectural designs based on best practices of Mulesoft Extensive experience in designing, developing and delivering Mulesoft artifacts Experience creating architecture artifacts associated with the C4E model Experience of leading an offshore integration development team Tertiary qualification in IT Strong technical and problem solving skills, able to deliver under pressure Strong stakeholder engagement and communication skills Strong technical leadership and the ability to influence and communicate with different audiences. Able to lead or assist in the creation and development of integration platform roadmaps, including performing current state analysis, defining the future state and creating the roadmap to the future state architecture. Takes responsibility for the Global integration architecture direction of the solution. Strong experience and interest in solving problems in the system integration domain. Strong hold on Service Oriented Architecture (SOA), Event Driven Architecture (EDA) and microservices. Strong engineering design skills. Knowing how to break down complex problems and follow industry design methods to describe solutions Strong foundation on the integration technology and integration patterns Solid hands on experience in Mulesoft is a must Experience in Web Methods, Kafka, SAP Integration Suit type technologies is a plus Keen interest in open-source technologies and contributing to the C4E Solution delivery with Agile, Waterfall and CICD practices - like Gitlab and Jenkins. Familiar with techniques related to automating platforms, deployments, system alerts and monitoring dashboards. CERTIFICATION REQUIREMENT: Preferably Agile Certified
Posted 5 days ago
8.0 - 13.0 years
32 - 40 Lacs
noida
Hybrid
Job Summary: We are seeking a highly experienced and hands-on Boomi Integration Consultant to lead and guide cross-functional teams in designing, building, and delivering enterprise-grade integration solutions using Boomi Integration Platform (Boomi Atomsphere) . This role combines technical leadership, solution architecture, and mentoring, along with strong hands-on development expertise. The ideal candidate will be instrumental in defining best practices, ensuring solution quality, and enabling integration success across the organization or client engagements. Key Responsibilities: Lead technical discovery, design workshops, and architecture discussions to define scalable integration strategies using Boomi. Design and develop robust and reusable Boomi processes , orchestrations, and connector configurations. Define and establish integration patterns, best practices, reusable assets , and governance standards for the team. Guide and mentor internal or client-side development teams, conduct code reviews, and ensure adherence to architecture principles. Collaborate closely with business stakeholders, solution architects, and third-party vendors to gather requirements and align on delivery goals. Provide technical leadership in Boomi solution architecture, including API Management, EDI, master data flows, event-driven patterns , and cloud-to-cloud/on-premises integrations. Troubleshoot complex integration issues, optimize performance, and provide strategic direction on Boomi environments and deployment models. Lead PoCs , perform fit-gap analysis, and support Boomi platform evaluations and roadmap planning. Ensure end-to-end integration lifecycle including design, implementation, documentation, testing, and support . Required Skills & Qualifications: Bachelors or Masters degree in Computer Science, Information Systems, or related field. 7-14 years of experience overall. 5+ years of experience in integration architecture and development, with 3+ years of deep hands-on experience in Boomi AtomSphere . Proven ability to lead integration teams and drive project delivery in a consulting or enterprise environment. Expertise in Boomi connectors , API components , map functions , flow controls , and process orchestration . Strong command of integration concepts including asynchronous messaging, REST/SOAP services, pub-sub models, and data transformation. Hands-on experience with authentication protocols (OAuth2, JWT, SAML), security best practices , and governance frameworks . Familiarity with enterprise systems like Salesforce, SAP, NetSuite, Oracle , etc. Knowledge of database integration (SQL/NoSQL) , file-based integrations (SFTP/CSV/XML/EDI) . Comfortable working in Agile teams , using DevOps pipelines , Git , and CI/CD tools . Preferred Qualifications: Boomi Professional Developer Certification or Architect Certification . Previous experience in a consulting or client-facing role . Familiarity with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker/Kubernetes). Understanding of monitoring tools (e.g., Boomi Molecule metrics, Datadog, Splunk) and error tracing strategies . Experience in data quality management , master data integration , or event-driven architecture is a plus.
Posted 5 days ago
7.0 - 12.0 years
22 - 37 Lacs
pune
Remote
Role & responsibilities Architect, design, and implement new customer-facing scalable, secure APIs, and Integrations. Work closely with architects and product owner to ensure component and API designs conform to the target architecture. Design and develop high-quality, maintainable, and testable code. Create unit tests, integration tests, and support end-to-end tests. Support and coach team members; provide guidance, best practices, and training to other individuals. Apply agile development practices in a Scrum or Kanban framework. Refine our product backlog items with the product owner and team. Basic Qualifications 6+ years of software engineering/programming work experience with two or more general-purpose programming languages, including but not limited to Java, Python or C#. 3-5 years of advanced demonstrated experience in architecting and developing customer-facing highly scalable, secure RESTful APIs for external (public) use. 3-5 years of experience implementing API security and observability utilizing well-established technologies and patterns. 3-5 years of experience creating comprehensive API documentation, observability and API version control practices. Must have worked on enterprise integration patterns for SOA patterns such as Synchronous/Asynchronous communication, microservice and event-driven architecture (EDA). Must have 3+ years of experience in relational and non-relational database design, development and deployment on a public cloud infrastructure. Preferred candidate profile Excellent problem-solving skills with a good understanding of algorithms and data structures. Ability to lead and mentor a team with minimum supervision. Excellent written and verbal communication skills and strong leadership skills. Designing and development of APIs using MuleSoft, centered around 3-layered approach to API-led connectivity with Experience, Process, and System APIs. Worked on any Message Queue platform, preferably AnyPoint MQ. Experience with MuleSoft DataWeave to create reusable transformations using functions, variables, and operators. Apache Kafka or Confluent Kafka developer experience. Experience with Gitlab, Terraform, CI and CD. 2-3 years of various AWS or Azure working experience. AWS preferred. Experience in creating GraphQL or OData based APIs. Experience with SAP, and other ERPs Experience with Salesforce, and other cloud platform integration. Experience in working directly with end users and external customers. Experience with Open Telemetry and observability tools such as Splunk.
Posted 5 days ago
8.0 - 12.0 years
22 - 27 Lacs
bengaluru
Work from Office
JOB Description- Key Responsibilities: Lead end-to-end implementation of complex MuleSoft-based integration solutions. Translate High-Level Design (HLD) into detailed Low-Level Design (LLD) specifications. Collaborate with architects, developers, and customers to define integration strategy and architecture. Guide the implementation of GraphQL APIs and support hybrid models with REST and SOAP. Design and implement event-based and message-driven architectures using MuleSoft and other messaging tools (e.g., Kafka, JMS). Enforce coding standards, design patterns, and best practices for API-led connectivity. Mentor development teams, conduct code reviews, and troubleshoot technical issues. Ensure security, performance, scalability, and reusability across all integration solutions. Support project planning, effort estimation, and risk mitigation from a technical standpoint. Act as the technical lead in client discussions and workshops. Required Skills and Qualifications BE/ B Tech, MCA/ BCA, M Tech 8+ years of integration development experience, including 2+ years in a technical lead role. Ready to work in Bengaluru with small size IT Company Ready to join within 30 days Expert knowledge of MuleSoft Anypoint Platform , including API design, DataWeave, Mule runtime, and connectors. Hands-on experience with GraphQL API design and implementation. Strong understanding of event-driven architecture and tools like JMS, Kafka, or AMQP. Proficiency in Java, JSON, XML, and integration protocols (REST, SOAP). Deep experience with enterprise integration patterns and ESB concepts. Familiarity with CI/CD tools and practices: Git, Jenkins, Maven, etc. Experience writing and reviewing both HLD and LLD documents. Excellent communication, team leadership, and client interaction skills. MuleSoft certifications (Developer, Integration Architect) are highly desirable.
Posted 5 days ago
6.0 - 11.0 years
15 - 20 Lacs
bengaluru
Work from Office
MuleSoft Skills and Tools experience 5+ yrs in MuleSoft API development and deployment. Experience with any backend technology like Java, Python, Node JS, Go, etc. Must be at a good level and not a beginner Exposure to front end technologies like JavaScript, React JS will be an advantage Good knowledge of Error Handling, API design for Use Cases, Data Weave, Aggregation, Map Object, Pluck Function, Security, Policies, API-LED Architecture, Integration Design Patterns, API Life Cycle, Encryption/Decryption, micro services, REST APIs, Graph QL, Salesforce Connector (operations, limits, etc) Good understanding of high level system architecture with focus on efficiency & scalability (following best practices and maintaining scalability) Knowledge of security best practices: encryption/decryption, all auth types Event-driven Architecture knowledge - focus on performance tuning like: Kafka(Kafka client libraries, serialization/deserialization mechanisms, large scale data mechanisms) message queues Monitoring & logging systems troubleshooting/debugging skills Good Experience of CI/CD pipelines, deploys and versioning Exposure to EDI integration will be an advantage Other Important skills to have Knowledge of data types Database knowledge Code quality mindset: unit tests, following coding standards, best practices, design documentation (data flows diagrams, systems design diagrams), code review Good communication and a team player
Posted 6 days ago
6.0 - 10.0 years
18 - 19 Lacs
chennai
Work from Office
6+ Years of IT Experience Atleast 3+ years of working experience on IBM MQ with strong technical skills. Atleast 2+ years of working experience in MuleSoft development, GitHub/GitAction CI/CD working knowledge, Anypoint Platform Runtime Manager. Work from home
Posted 6 days ago
1.0 - 5.0 years
2 - 7 Lacs
hyderabad
Hybrid
Walk-In Drive MuleSoft Developer (1 to 5 Years Experience) | Safran Digital Campus Company: Safran Digital Campus (SAE) Date of Walk-In: 13th Sep 2025 Time: 10:00 AM 2:00 PM Experience Required: 1 5 Years (Candidates with **1+ year MuleSoft experience are encouraged to apply) Job Type: Contract-to-Hire (C2H) Joining Requirement: Immediate joiners or within 1 week of selection About Safran Safran is a world-leading, product-based multinational company operating in the Aerospace, Defence, and Space sectors . With a presence in over 27 countries and 80,000+ employees worldwide , Safran designs and manufactures state-of-the-art aircraft engines, landing systems, avionics, and defense solutions . The Safran Digital Campus is at the forefront of digital transformation , driving innovation through advanced technologies like cloud, API management, digital manufacturing, and automation . Joining Safran means being part of a global leader where your work impacts some of the most advanced aerospace and defense programs in the world . Walk-In Interview Details Date: 13th Sep 2025 Time: 11:00 am to 4:00 PM Venue: Safran India Private Limited (DIGIT), 2nd Floor, B-Wing, Aurobindo Galaxy Hyderabad Knowledge City, TSIIC, Hyderabad Contact Person: Suyog - 95275.61342 / Sainath Please Bring: Copy of updated resume Government ID proof (original and copy) Adhaar card / PAN card Role Overview As a MuleSoft Developer at Safran, you will join our API Expertise Center under the Digital Factory Division . You will be responsible for designing, developing, and optimizing enterprise-level integration solutions using MuleSoft Anypoint Platform , working closely with global teams and cutting-edge systems. This role offers tremendous growth opportunities , including potential conversion to a full-time position with one of the worlds top aerospace companies. Key Responsibilities Integration Development: Build and deploy scalable MuleSoft integrations connecting enterprise systems. API Development & Management: Design, publish, secure, and maintain APIs using MuleSoft API Manager. Requirement Analysis: Collaborate with onshore teams to translate business needs into technical solutions. Testing & Debugging: Perform unit, integration, and performance testing to ensure robust solutions. Troubleshooting & Optimization: Diagnose and fix issues to improve performance and scalability. Documentation: Maintain clear technical documentation for integrations and APIs. Required Skills Hands-on experience with MuleSoft Anypoint Studio , API Manager , Design Center , and Exchange . Proficiency in API design , RAML , Java , Git , JIRA , Postman . Knowledge of MUnit or similar test frameworks. Familiarity with CI/CD pipelines , Maven , and SQL . Exposure to SAP BAPI and on-premise environments (nice to have). Strong communication skills and ability to work with global teams . Eligibility & Walk-In Checklist Please ensure the following before attending: Immediate joiner within 1 week of selection. Candidates with a career gap (e.g., maternity break or similar reasons) or those who are currently not employed are welcome to apply, provided they are open to a C2H (Contract-to-Hire) arrangement . Available to attend face-to-face interview on Saturday (13th Sep 2025) . L1 MuleSoft Certification - Mandatory Willing to work in a dynamic, global team environment . Why Safran? Work on cutting-edge aerospace & defense digital solutions . Global exposure to large-scale, enterprise-grade systems. Opportunity to convert to full-time employment with a world-class MNC. Fast-paced career growth with skill development programs. Be part of a team driving digital transformation in aerospace .
Posted 6 days ago
5.0 - 10.0 years
15 - 25 Lacs
hyderabad, chennai, bengaluru
Work from Office
Role & responsibilities Mulesoft Developer Preferred candidate profile
Posted 6 days ago
3.0 - 8.0 years
11 - 21 Lacs
bengaluru
Work from Office
Hiring for Integration MuleSoft Engineer Work Location: - Bangalore Work Mode: - Hybrid Notice Period: - Immediate Joiner Experience Range: - 4+ Years Qualifications Experience : At least 4-6 years of experience in enterprise integration with hands-on experience working with MuleSoft Anypoint Platform (including Anypoint Studio, Anypoint Exchange, Anypoint API Manager, and Anypoint Monitoring) Basic understanding of APIs, web services (REST, SOAP, XML, JSON), and integration patterns MuleSoft Certified Developer (Mule 4) Certification required Preferred: Experience utilizing Azure DevOps (ADO) Technical Skills : Familiarity with MuleSoft Anypoint Studio and Anypoint Platform Basic knowledge of Java, as MuleSoft relies on Java for custom components Understanding of XML, JSON, and data transformation techniques Experience with version control tools like Git Basic knowledge of databases (SQL and/or NoSQL) Familiarity with cloud platforms such as AWS, Azure, Salesforce, Zuora. Interested candidates please share the Updated CV to ssuvarnasushmitha@bfusa.com Regards Sushmitha
Posted 1 week ago
4.0 - 9.0 years
10 - 20 Lacs
hyderabad, bengaluru
Hybrid
Job Description MuleSofts Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Senior Technical Consultant on our Global Services Delivery (GSD) team, you will work hands-on with our customers and partners to address critically important business challenges using MuleSoft’s Anypoint Platform. You will provide technical guidance on MuleSoft implementation projects, evaluate the customer’s technical and functional requirements, and develop cost-effective solutions to provide customers with demonstrable returns. As a subject-matt guide in the field, you will develop solutions to help customers realize their business goals and advise them on standard methodologies for on-premise, cloud, and hybrid integration, and API management. What you’ll achieve: 3 months: Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training Begin to complete MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and give subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges 12 months: Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle Internalize frameworks, project deliverables, best practices/policies and implementations and vet with Senior Architects to chip in to internal collaboration networks and IP sharing Identify ongoing risks and struggles throughout project experiences in the field and chip in to defining and implementing internal mitigation measures to meet customer needs Supply to technical brown bag sessions and publish reusable content to the field Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design What you’ll need to be successful: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 6+ years of relevant hands-on development experience implementing integration solutions Hands-on integration development experience with MuleSoft. at-least one of below mentioned Integration tools: IBM Integration (IIB, Data Power), Boomi, Talend (ESB), SAP Integration (PIPO, CPI) API Management solutions (Apigee, Mashery, etc) one or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.) Confirmed experience implementing multiple technical integration project SDLCs (Software Development Process) end-to-end Validated ability to optimally conduct solutions within a diverse technical team of client, SIs, contractors, and internal teams Give integration artifacts to internal initiatives to enrich services organization practices Solid understanding of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management Experience developing, profiling, and fixing Java application code and automated testing tools Experience in completing technical design documentation and technical reference materials for client/internal consumption Ability to travel if needed (varies depending on project and business needs)
Posted 1 week ago
4.0 - 7.0 years
1 - 12 Lacs
mumbai
Work from Office
Roles and Responsibilities : Design, develop, test, deploy and maintain MuleSoft Integration Platform (MIP) solutions for clients. Collaborate with cross-functional teams to identify business requirements and design integrations that meet client needs. Develop APIs using AnyPoint Studio to integrate various systems and applications. Troubleshoot issues related to API integration, data flow, and system performance. Job Requirements : 4-7 years of experience in developing APIs using AnyPoint Studio or similar tools. Strong understanding of MuleSoft Integration Platform (MIP) architecture and its components. Experience with API integration techniques, including RESTful web services, SOAP/XML messaging protocols.
Posted 1 week ago
8.0 - 10.0 years
25 - 30 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Define integration architecture for the new deals/ major change requests in existing deals a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable. b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes. v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needs c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. e. Identifies implementation risks and potential impacts. 2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results c. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams e. Leads the development and maintenance of integration framework and related artefacts f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects h. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3. Competency Building and Branding a. Ensure completion of necessary trainings and certifications on integration middleware b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement g. Contribute to the integration practice by conducting selection interviews etc. 4. Team Management a. Resourcing i. Anticipating new talent requirements as per the market/ industry trends or client requirements ii. Support in hiring adequate and right resources for the team through conducting interviews b. Talent Management i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness c. Performance Management i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present) Mandatory Skills: MuleSoft Integration Architecture .Experience: 8-10 Years .>
Posted 1 week ago
4.0 - 7.0 years
0 - 1 Lacs
navi mumbai
Work from Office
Dear Candidate Coforge is looking for MuleSoft Developer !!! Role & responsibilities Skills Mulesoft Developer Job Location Navi Mumbai Experience 3-12 Years Work Mode – 5 Days WFO(Client Location) & Alternative Saturday working-Banking project. Description – Lead and coordinate integration projects using MuleSoft Anypoint Platform. Mentor and guide integration developers and engineer. Collaborate with various stakeholders to translate business requirements into technical solutions. Establish and enforce integration development with the best practices, standards, and procedures. Oversee the entire integration lifecycle from design, development, testing, deployment, and support. Perform code reviews and provide constructive feedback to ensure high code quality. Design, develop, and implement integration solutions using MuleSoft Work closely with business and technical teams to gather integration Requirements and design solutions. Create RESTful APIs, SOAP web services, and integration flows using Integration Management: Develop, configure, and test MuleSoft integrations with third-party Integrate with various backend systems, including ERPs, CRMs, and other Enterprise Solutions. Deployment & Monitoring: • Deploy MuleSoft applications on-premises and in the cloud. Monitor and manage the performance, availability, and health of Troubleshoot and resolve issues related to integration flows and APIs. Experience in writing unit tests using MUnit and understanding CI/CD Please share your resume / contact details @ khandavilli.p@coforge.com along with the below information: Please Confirm your interest immediately with the below details Full Name: Total Exp: Relevant Exp: Current Organization: Notice Period(0-15 Days): Current Location: Interested to Work 5 days with Coforge(Y/N): Current CTC: Expected CTC: Offers inhand:
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You should have 4 to 12 years of Mulesoft experience with key responsibilities including analyzing and developing interfaces and integration flows using Mule ESB Anypoint platform. You will be using MuleSoft components to create interfaces for fast, reliable, and scalable integration API code. Additionally, you will design and develop enterprise services using RAML in Mule, REST based APIs, SOAP Web Services, and various Mule connectors. Configuring APIs, proxy endpoints, API portals, and API analytics based on technical specifications will also be part of your role. You will contribute to the full life-cycle application development/configuration, including preparing detailed specifications and troubleshooting Mule components. Any Mulesoft certifications, especially Mulesoft Certified Developer Data Governance and Quality Certification, would be preferred.,
Posted 1 week ago
6.0 - 11.0 years
18 - 25 Lacs
pune, chennai, bengaluru
Work from Office
Role & responsibilities Design and develop APIs and integrations using MuleSoft Anypoint Studio and other components of the MuleSoft platform. Collaborate with architects and business analysts to understand business requirements and translate them into technical solutions. Configure and deploy applications to MuleSoft CloudHub, on-premise, or hybrid environments. Implement and maintain API security, including OAuth, JWT, and client ID enforcement. Perform unit testing, integration testing, and performance testing of MuleSoft applications. Troubleshoot and resolve technical issues related to MuleSoft APIs and integrations. strong knowledge of RAML , API-led connectivity , and RESTful/SOAP web services . Experience with MuleSoft connectors , dataweave transformations , and error handling . Familiarity with CI/CD pipelines, Git, Jenkins, and deployment automation. Understanding of API security best practices and data governance .
Posted 1 week ago
8.0 - 13.0 years
30 - 35 Lacs
hyderabad, pune, bengaluru
Work from Office
Role & responsibilities MuleSoft Anypoint Platform Expertise Experience in designing and delivering enterprise integration solutions using the MuleSoft Anypoint Platform Design and implementation using Anypoint Studio API-led connectivity and RAML specifications DataWeave for data transformation & Experience with Anypoint Exchange, API Manager, Runtime Manager Integration Architecture Strong understanding of event-driven architecture, ESB patterns, and microservices Ability to design scalable and secure integrations between cloud and on-premise systems Familiarity with Mule 4 and migration from Mule 3 (if relevant) DevOps & CI/CD Knowledge Experience with MuleSoft deployment models (CloudHub, Runtime Fabric, Hybrid) Git, Jenkins, Maven, and other CI/CD tools Monitoring and logging (e.g. Splunk, ELK, Anypoint Monitoring) Security and Governance OAuth2, JWT, SAML, API policies and governance Role-based access, encryption, and secure data flows Broader Technical Stack Knowledge of Java (since Mule is Java-based) Familiarity with cloud platforms: AWS, Azure, GCP API Management and lifecycle best practices Understanding of REST, SOAP, JMS, and other integration protocols Architectural & Project Experience Experience leading integration design and architecture decisions Designing enterprise-level integration solutions Knowledge of design patterns (e.g., faade, circuit breaker, retry mechanisms) Previous work in large, distributed environments and with legacy modernization Soft Skills & Certifications Excellent communication and documentation skills Ability to translate business needs into technical solutions Mentoring and reviewing developers work MuleSoft Certified Integration Architect or Platform Architect is a big plus
Posted 1 week ago
14.0 - 20.0 years
35 - 50 Lacs
pune
Work from Office
Whats in it for you? Opportunity To Unlock Your Creativity Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals. Opportunity To Grow Your Career There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion. Impact In This Role At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems. We're seeking an Integrations Engineering Manager to lead our integration engineering team while maintaining deep technical involvement in MuleSoft integration solutions. This role combines hands-on technical leadership with people management, ensuring the smooth, efficient, and reliable operation of integration solutions while building and developing a high-performing engineering team. You will be responsible for the technical architecture and team development, ensuring data flows seamlessly between various systems and applications while fostering engineering excellence. You will be reporting to the Director of IT Engineering What You’ll Be Doing Team Leadership & People Management Hire, onboard, and develop integration engineers, creating clear career progression paths. Conduct regular 1:1s, performance reviews, and provide ongoing coaching and mentorship. Set team goals, manage capacity planning, and align team objectives with business priorities. Foster a collaborative, learning-oriented culture that promotes technical excellence and innovation. Partner with Product and other engineering teams to deliver integrated solutions. Technical Leadership & Architecture Define and drive the integration architecture strategy and technical roadmap. Lead development of integrations between enterprise systems: CRM, ERP, PLM, and Finance systems, such as Salesforce and NetSuite. Provide technical guidance, code reviews, and architectural decisions for complex integration challenges. Ensure robust and well-tested solutions with Munit and end-to-end testing. Establish and enforce integration development standards, patterns, and best practices. Remain technically involved in complex integrations, troubleshooting, and architectural decisions. Operations, Maintenance & Platform Management Oversee MuleSoft integration performance, health, and stability using monitoring tools. Lead response to integration-related incidents and ensure timely resolution. Perform regular maintenance tasks, including applying patches, upgrades, and security fixes. Identify and implement optimizations for integration performance, scalability, and reliability. Implement best practices for MuleSoft operations and infrastructure management. Document operational procedures, knowledge base articles, and system configurations. Ensure integrations meet security policies, standards, and compliance requirements. Deployment and Release Management: Lead the deployment of MuleSoft applications and integrations across different environments (development, testing, production). Understand modern software development practices, including Agile, CI/CD, and building distributed systems for scalability and resilience. Coordinate with development teams to ensure smooth and successful releases. Manage and maintain deployment pipelines and automation processes. Strategic & Business Collaboration Work with business stakeholders to understand requirements and translate them into scalable technical solutions. Lead integration initiatives from planning through delivery, ensuring quality and timelines. Communicate technical concepts, project status, and strategic recommendations to technical and business audiences. Collaborate with vendors and support providers to optimize platform capabilities. Desired Traits Management & Leadership Experience 3+ years of engineering management experience, including hiring, performance management, and team development Experience managing technical teams of 3-8 engineers with demonstrated ability to scale teams Track record of building high-performing teams and developing engineering talent Experience with agile methodologies and leading cross-functional initiatives Technical Expertise 8+ years of hands-on experience in MuleSoft Anypoint Platform, including MuleSoft Flow development, API Manager, and Anypoint Studio. Have earned the Mulesoft Certified Platform Architect - Level 1 certification. Deep Understanding of integration patterns, ESB concepts, and API-led connectivity. Proficiency in working with various data formats (JSON, XML, CSV) and protocols (HTTP, REST, SOAP, JMS). Familiarity with cloud platforms (e.g., AWS) and MuleSoft CloudHub 2.0, Runtime Fabric. Familiarity with Supply Chain-focused integrations and solutions. Knowledge of monitoring tools (e.g., Datadog, etc.) and logging frameworks. Understanding of DevOps practices, CI/CD pipelines, and automation tools. Deep understanding of networking, security, and infrastructure concepts. Deep understanding of Mulesoft API-led connectivity, integration best practices, and engineering principles. Familiarity with Supply Chain focused systems and integrations, such as CRM, ERP, PLM, and Finance systems. Experience in creating, configuring, and managing API Gateway, API Policies, API Versioning, and Contract Addition. Strong understanding of relational databases and fluency with SQL. Should know about creating and maintaining documentation related to services, solutions, and interfaces. Knowledge or previous experience in designing public and private enterprise secure services using RAML and REST-based APIs and SOAP-based APIs. Working experience with either Java, JavaScript, .NET, or Python. Desire and ability to mentor and guide integration engineers. Strong technical and problem-solving skills. Excellent communication and interpersonal skills. Problem-Solving and Analytical Skills Ability to diagnose and resolve complex technical issues in a timely manner. Strong analytical and troubleshooting skills with a systematic approach. Ability to perform root cause analysis and identify effective solutions. Attention to detail and a focus on quality. Operational Skills Experience in managing and supporting enterprise-level applications and integrations. Ability to prioritize tasks, manage incidents, and work under pressure. Experience with system monitoring, alerting, and escalation procedures. Communication and Collaboration Skills Excellent written and verbal communication skills. Ability to communicate technical information to both technical and non-technical audiences. Strong interpersonal skills and the ability to work effectively in a team. Ability to collaborate with cross-functional teams and stakeholders. Interested in learning more? We look forward to hearing from you soon.
Posted 1 week ago
6.0 - 10.0 years
20 - 35 Lacs
chennai
Hybrid
Job Title: Senior Software Engineer / Technical Lead (AWS + Node.js) Experience: 7 to 10 years Location: Chennai (Hybrid/Onsite) About the Role We are seeking a highly skilled professional with strong expertise in AWS cloud services and backend development using Node.js/TypeScript . The ideal candidate will play a key role in designing, developing, and implementing scalable solutions for enterprise applications. Exposure to Snowflake or MuleSoft will be considered a strong advantage. Key Responsibilities Design, develop, and deploy applications using AWS services such as S3, SNS, SQS, Lambda, Step Functions, CloudWatch, and DynamoDB. Build scalable backend solutions using Node.js, JavaScript, and TypeScript . Collaborate with cross-functional teams (architects, developers, DevOps, and QA) to deliver high-quality software solutions. Implement monitoring, logging, and performance tuning using AWS CloudWatch and best practices. Write clean, maintainable, and testable code following industry standards. Support troubleshooting, debugging, and optimizing applications for performance and scalability. Stay updated on emerging technologies to recommend improvements and best practices. Required Skills 710 years of overall IT experience with a strong focus on backend development and cloud technologies. Hands-on experience in AWS services : S3, SNS, SQS, Lambda, Step Functions, CloudWatch, DynamoDB. Strong programming experience in TypeScript, JavaScript, and Node.js . Proficient in RESTful APIs, microservices, and event-driven architectures. Solid understanding of CI/CD pipelines and version control (Git). Strong problem-solving skills, communication, and ability to work in an agile environment. Optional / Nice-to-Have Skills Experience with Snowflake (data pipelines, SQL, integration). Exposure to MuleSoft for API management and integration. Education Bachelors or Masters degree in Computer Science, Information Technology, or a related field.
Posted 1 week ago
3.0 - 8.0 years
8 - 16 Lacs
hyderabad, coimbatore, bengaluru
Work from Office
Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's Best Places to Work Seeking an astute individual that has a strong technical foundation with the additional ability to be hands-on with the broader engineering team as part of the development/deployment cycle, and deep knowledge of industry best practices, with the ability to implement them working with both the platform, and the product teams. Scope: Core responsibilities to include support and administration of Platform & Integration services components - Python based, Blue Yonder Connect (using MuleSoft) based adapters and services. The team currently comprises of 60+ global associates across India (COE), NA working across 24/7 and is expected to grow. The incumbent will work with a team of technical staff within Blue Yonder Teams, Blue Yonder Customers, Blue Yonder Partners and should have experience in installing, patching, deploying, upgrading, troubleshooting and performance tuning of Applications, Integration Services, ESB/middleware components etc Our current technical environment: Software: Python, MuleSoft, APIs Database : MS SQL Server, Snowflake Cloud Architecture : MS Azure Frameworks/Others : Kafka, Elasticsearch, ETL/Data management services, knowledge on monitoring tools (Splunk, Zabbix, AppDynamics) What youll do: Provide technical support for applications and services based on Python & Mulesoft Support and resolve technical issues of Python based adapters and services including other Platform/Integration components Technical support for resolving alerts, monitoring, level 1 & 2 investigation of issues, customer cases with Python related adapters & services Deploying, upgrading, and supporting Python / Mule /AMQ / services/technologies Working with customer/application/product teams ensuring the deadlines are not breached Identifying areas improvement and cutting down the manual effort through automation What we are looking for: Bachelor’s degree (STEM preferred) and minimum 3 to 9 years of experience in Software development/support, Mulesoft Support, Integrations tools, API, Azure, SQL. - Provide excellent customer experience and solution support to Blue Yonder customers with ownership, proactive and innovative approach - Deliver high quality of service/operations and continuous improvement through outflow and recurrence prevention of incidents - Own Tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service - consistently demonstrate customer centricity and relentless attitude to innovate through positive teamwork beyond his/her team - builds and demonstrates high competency in product and domain, Azure & relevant tools and technologies, solution architecture etc. - champion KCS and process improvements through lean methodology / automation - Train/mentor team members to improve techno-functional capability of the team a) Excellent customer experience and solution support to Blue Yonder Customers with innovative/proactive approach and customer value creation - Delivers excellent customer experience by resolving customer issues mostly of high complexity. - Owns customer solution for Tier 1/2 customers. - Early engagement in implementation projects to ensure seamless delivery continuum into Operate through phased go-lives. - Positively collaborates with TAM and supports consumption/adoption improvement plans - Consistently achieves high customer satisfaction and makes positive impact on NPS scores by displaying end-to-end ownership, engagement and pro-activeness - Early engagement in Tier 1/2 customer implementation projects to ensure seamless delivery continuum into Operate through phased go-lives. - Ensures adherence to SLA/SLO, quality standards and practices - Champions high quality of service/operations and continuous improvement within the team - Implements monitoring and diagnostics practices and procedures - Continuously improves solution stability by early detection and resolution as well as outflow and recurrence prevention of incidents - Expected to work in shifts and provide OOH support to facilitate 24x7 customer support b) Communication and Collaboration - Communicates (verbal and written) effectively with customers and Blue Yonder stakeholders, pro-actively guides team members to communicate and influence customer positively - Collaborates relentlessly, passionately and respectfully with various Blue Yonder teams and partners, provides guidance on collaboration challenges - Leads by example demonstrating professionalism, empathy and assertiveness in internal and external conversations. Understands cultural differences and diversity and help others live Blue Yonder values - Balances between Soft skills (process, people, values, teamwork, roles) and hard skills (technologies, frameworks, solutions, products) c) Competency development and demonstration - Technical: i. Demonstrates high technical expertise as required to support concerned solution, for e.g., - DBMS (ex: SQL, Oracle) for application support; writing, reviewing and improving queries, procedures etc. - Code debugging - Platform support engineering (ex: API and/or Mulesoft integration troubleshooting) - Troubleshooting Mobile application issues ii. Demonstrates high expertise in contemporary SaaS technical toolsets like AppDynamics, Splunk etc.: - to monitor solution health and investigate application issues. - to analyze trends and draw conclusions to reduce/eliminate recurring/high impacting issues - Product and Domain: i. Develops good knowledge of product features and functionalities ii. Possesses moderate knowledge of relevant industry domain and business processes of the customers iii. Demonstrates moderate capability to have interactions related to business process impact and work-arounds with customers during issue resolution iv. Understands SAAS consumption, adoption and business value KPIs related to respective solution - Solution Architecture: Possesses appropriate combination of one or more following skills, as required for concerned solution. i. Good understanding of solution architecture relevant for concerned solution, for e.g., - Multiple layers of solution architecture including Client-Server and database, Load Balancers, Middleware - Integration with external devices/systems, data flows - Identity and Access Management (ex: Native, OAUTH, SSO etc.) ii. Good skills on architecture framework, tools and technologies relevant for concerned solution, for e.g., - Webservers (ex: IIS, Tomcat) - Operating System framework and relevant scripting languages (ex: PowerShell, Batch scripting, vb scripting etc.) - Architecture framework (ex: ASP.Net, Java) - Tools to analyze server and application logs and dumps (ex: Wireshark, PERFMON, PerfView, Event viewer etc.) iii. Good understanding of Azure technologies, relevant for concerned solution like: - Native SAAS or containerized applications, Kubernetes - Azure deployment models (ex: serverless / PAAS, scaleset, ASR) - Azure automations and CI CD pipeline - GitHub, Jenkins iv. Strong capability in cloud operational activities as per the requirements of concerned solution, for e.g., - Deployment and troubleshooting issues related to deployment - Troubleshooting, fixing and preventing application availability issues - Building and implementing monitoring - Automations (Python, Cycle, RPA etc.) v. Strong capability in Application Performance Engineering skills as required for concerned solution, for e.g., - DB health analysis (statistics, fragmentation, query execution plan, indexes) - Executes prescribed KPI-based proactive performance review- - Behavioral: i. Exhibits service mindset by consistently displaying customer centricity and ownership ii. Seeks regular performance feedback and works on self-development opportunities to achieve a holistic personal and professional development iii. Pro-actively identifies learning opportunities and career path iv. displays growth mindset by taking initiatives, positively collaborating with stakeholders, continuously challenging the status-quo, helping team and department making progress towards strategic priorities. d) Value Addition and Continuous Improvement - Consistent Top Contributor to Knowledge Centered Support (KCS) by: i. Familiar/Licensed with KCS methodology. Create high quality articles independently and mentor others increase usage/creation ii. leveraging existing articles to provide faster resolution to solution issues iii. Coaching other team members - Executes on operational improvements (ex: automation, process changes etc.) i. Improves process to enable continuous improvement. ii. Leverage lean methodology or automation to improve operational efficiency iii. Implementing new methodologies to increase process efficiencies and ROI iv. Encourages and collaborates with the team to ideate and implement continuous improvement opportunities
Posted 1 week ago
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