Business Development Executive / Manager – IoT Solutions (Mumbai Region) Company: Trinetra Wireless – Headquartered in Coimbatore, Tamil Nadu Website: www.trinetratsense.com Location: Mumbai (Remote to start) – Potential for building and leading a local team in the future. About Us: Trinetra Wireless is a leading provider of IoT-based solutions , specializing in Fleet Management, Asset Tracking, Industrial Automation, and Smart City innovations. With a strong footprint across South India, we are now initiating strategic BD operations in Mumbai to unlock new growth opportunities in Western India. Role Overview: We are looking for a passionate and driven Business Development / Sales professional to establish and grow our presence in the Mumbai region . This role is ideal for someone who is entrepreneurial, well-networked, and has experience in selling IoT, SaaS, or tech-driven solutions . Key Responsibilities: Identify and pursue new business opportunities in IoT sectors such as logistics, manufacturing, utilities, and smart infrastructure. Build and manage a pipeline of leads, conduct client meetings, and convert prospects into long-term customers. Conduct market research to understand customer needs and competitive landscape in Mumbai and Western India. Collaborate with the internal pre-sales, technical, and delivery teams to provide seamless solutions to clients. Contribute to marketing and outreach efforts through local networking, industry events, and customer engagement. Report performance metrics and revenue forecasts to the leadership team. Desired Candidate Profile: 2–5 years of experience in Business Development or Sales in IoT, B2B SaaS, or Technology Solutions. Strong local market knowledge and existing network in the Mumbai region. Excellent communication, negotiation, and presentation skills. Self-starter attitude with the ability to work independently and remotely. Willingness to lead BD operations in Mumbai and grow into a leadership role within 2 years . Compensation: Attractive fixed salary Performance-based variable pay linked to business generated Scope to lead a team as Mumbai operations expand How to Apply: Send your CV or LinkedIn profile to hr@trinetrawireless.com or connect with us on LinkedIn to learn more! Show more Show less

Customer Success & Sales Specialist – Enterprise IT Software Experience: 2-4 Years (enterprise software sales or customer success) Employment Type: Full-Time Role Summary We are looking for a proactive and results-driven Customer Success & Sales Specialist to manage enterprise-level IT software clients, ensuring high satisfaction and driving revenue growth. This hybrid role is responsible for end-to-end client lifecycle management — from onboarding and retention to upselling, renewals, and account expansion. You will act as a trusted advisor to C-level stakeholders, owning both the relationship and commercial outcomes. Key Responsibilities 1. Customer Success & Engagement Own client onboarding, implementation planning, and smooth deployment of IT software solutions. Build and maintain strong relationships with key enterprise stakeholders (decision-makers and end users). Conduct regular check-ins, training sessions, and performance reviews to ensure value realization. Track product usage, satisfaction metrics, and drive engagement strategies. 2. Sales, Revenue & Account Growth Own revenue targets across assigned accounts – drive upsells, cross-sells, and license expansion. Lead the entire renewal process , ensuring timely contract closures with strong value positioning. Collaborate with pre-sales and product teams to develop tailored pitches and solution presentations. Identify whitespace opportunities and pitch new modules/features based on client maturity and need. 3. Commercial Negotiation & Closure Manage proposal submissions, pricing negotiations, procurement coordination, and final deal closure. Support RFPs/RFIs and proposal building in collaboration with the technical and presales team. Ensure accurate CRM reporting, deal pipeline tracking, and revenue forecasting. 4. Internal Collaboration & Feedback Loop Work closely with Product, Delivery, and Support teams to escalate issues and align on client expectations. Serve as the voice of the customer, sharing actionable feedback to enhance product roadmap. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Business, or related fields. MBA is a plus. 2+ years of combined experience in Customer Success , Enterprise Sales , or Solution Consulting for B2B software. Proven experience managing end-to-end sales cycles and renewals for enterprise clients. Familiarity with SaaS platforms , enterprise IT systems (ERP, CRM, SCM, etc.), and cloud architecture. Strong commercial acumen, negotiation skills, and solution selling mindset. Proficient in CRM tools (e.g., Salesforce, Zoho CRM) and sales enablement platforms. Excellent communication and presentation skills; ability to engage C-suite leaders. Show more Show less

Job Title: Customer Success & Sales Specialist – Enterprise IT Software Experience : 2–4 Years Employment Type : Full-Time Industry : IT Services and IT Consulting Role Summary We are seeking a proactive and results-oriented Customer Success & Sales Specialist to manage enterprise IT software clients across their lifecycle—from onboarding and implementation to upselling and renewal. This hybrid role combines elements of Customer Success , Enterprise Sales , and Account Management , with ownership of both relationship and commercial outcomes. You’ll work closely with C-level executives , IT leaders, and cross-functional internal teams to ensure client satisfaction, drive revenue growth, and deliver measurable business value through our software solutions. Key Responsibilities 1. Customer Success & Engagement Lead end-to-end onboarding and implementation planning for enterprise IT software deployments. Build and maintain strong, trust-based relationships with key stakeholders and decision-makers. Conduct regular check-ins, product usage reviews, training sessions, and QBRs (Quarterly Business Reviews). Drive customer engagement and adoption strategies, ensuring clients realize product value. Monitor and act on usage metrics, NPS scores, and feedback. 2. Sales, Revenue & Account Growth Own and exceed revenue goals across assigned accounts through upsells, cross-sells, and expansions. Lead contract renewals with a value-focused and consultative approach. Work with pre-sales and product teams to deliver personalized presentations and demos. Identify and convert whitespace opportunities within accounts by understanding client business evolution. 3. Commercial Negotiation & Closure Prepare proposals, conduct pricing discussions, and negotiate contracts with enterprise clients. Manage end-to-end deal closure in alignment with internal finance and legal teams. Support the RFP/RFI process with tailored, client-specific responses. Ensure accurate forecasting, pipeline health, and CRM hygiene. 4. Internal Collaboration & Feedback Loop · Collaborate with Product, Delivery, Support, and Engineering teams to resolve issues and align on expectations. · Act as the voice of the customer internally—contribute insights to the product roadmap and go-to-market strategies. · Share feedback to improve onboarding flows, support processes, and customer engagement best practices. 5.Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Business, or related fields. MBA is a plus. 2+ years of combined experience in Customer Success , Enterprise Sales , or Solution Consulting for B2B software. Proven experience managing end-to-end sales cycles and renewals for enterprise clients. Familiarity with SaaS platforms , enterprise IT systems (ERP, CRM, SCM, etc.), and cloud architecture. Strong commercial acumen, negotiation skills, and solution selling mindset. Proficient in CRM tools (e.g., Salesforce, Zoho CRM) and sales enablement platforms. Excellent communication and presentation skills; ability to engage C-suite leaders. What We Offer Competitive salary and performance-based incentives. Opportunity to work with enterprise clients and modern technology stacks. Exposure to global markets, strategic projects, and leadership development. A collaborative work environment with focus on growth, innovation, and continuous learning. Show more Show less