IT Marketing Specialist Intern.

Job Title

Experience

Employment Type

Industry

Role Summary

IT Marketing

C-level executives

Key Responsibilities

1. Customer Success & Engagement

• Lead end-to-end onboarding and implementation planning for enterprise IT software deployments.
• Build and maintain strong, trust-based relationships with key stakeholders and decision-makers.
• Conduct regular check-ins, product usage reviews, training sessions, and QBRs (Quarterly Business Reviews).
• Drive customer engagement and adoption strategies, ensuring clients realize product value.
• Monitor and act on usage metrics, NPS scores, and feedback.

2. Sales, Revenue & Account Growth

• Own and exceed revenue goals across assigned accounts through upsells, cross-sells, and expansions.
• Lead contract renewals with a value-focused and consultative approach.
• Work with pre-sales and product teams to deliver personalized presentations and demos.
• Identify and convert whitespace opportunities within accounts by understanding client business evolution.

3. Commercial Negotiation & Closure

• Prepare proposals, conduct pricing discussions, and negotiate contracts with enterprise clients.
• Manage end-to-end deal closure in alignment with internal finance and legal teams.
• Support the RFP/RFI process with tailored, client-specific responses.
• Ensure accurate forecasting, pipeline health, and CRM hygiene.

4. Internal Collaboration & Feedback Loop

Collaborate with Product, Delivery, Support, and Engineering teams to resolve issues and align on expectations.

Act as the voice of the customer internallycontribute insights to the product roadmap and go-to-market strategies.

Share feedback to improve onboarding flows, support processes, and customer engagement best practices.

5.Required Skills & Qualifications

• Bachelor&aposs degree in Computer Science, Information Technology, Business, or related fields. MBA is a plus.
• Freshers and combined experience in

  Customer Success

  ,

  Enterprise Sales

  , or

  Solution Consulting

  for B2B software.
• Proven experience managing

  end-to-end sales cycles

  and

  renewals

  for enterprise clients.
• Familiarity with

  SaaS platforms

  , enterprise IT systems (ERP, CRM, SCM, etc.), and cloud architecture.
• Strong commercial acumen, negotiation skills, and solution selling mindset.
• Proficient in CRM tools (e.g., Salesforce, Zoho CRM) and sales enablement platforms.
• Excellent communication and presentation skills; ability to engage C-suite leaders.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to work with enterprise clients and modern technology stacks.
• Exposure to global markets, strategic projects, and leadership development.
• A collaborative work environment with focus on growth, innovation, and continuous learning.