5771 Triage Jobs - Page 15

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Software Engineer – P2 We are looking for a talented and experienced Software Engineer II to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As a Software Engineer II, you will be involved in the design, development, testing, deployment, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services. Responsibilities Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Design and Architecture: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability. Code Review: Diligent about reviewing code developed by other developers, providing feedback and maintain a high bar of technical excellence to make sure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc. Testing: Build testable software, define tests, participate in the testing process, automate tests using , tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner. Service Health and Quality: Contribute to maintaining the health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Qualifications Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 2+ years of professional software development experience. Proficiency in Java and UI technologies including Angular JS. Experience with software development practices and design patterns. Strong problem-solving skills and attention to detail. Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA. Basic understanding of cloud technologies and DevOps principles. Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services. Good communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Job Description Job Title – Software Engineer The Purpose of This Role We are seeking a technically adept and proactive FHB Implementations & AE Support Engineer to join our Fidelity Health Benefits Platform (FHB) team within Workplace Investing (WI). This role is critical to ensuring the stability, reliability, and continuous improvement of our production systems. You will be part of a high-impact team responsible for managing Implements and AE ongoing support, solving complex issues, and driving enhancements that support the evolving needs of our clients and internal customers . The Value You Deliver As a FHB Implementations & AE Support, you’ll be empowered to ensure the stability and performance of our FHB platform, enabling seamless experiences for our customers. With a culture wired for responsiveness, collaboration, and continuous learning, you’ll have the tools and support to resolve complex issues, drive improvements, and make a significant difference every day. You will have an opportunity to demonstrate your skills and knowledge to contribute to the team’s success through the complete issue resolution cycle - analysis, monitoring, support, delivery and communication. The Skills That Are Key To This Role You should have foundational understanding of enterprise software systems, with hands-on experience in supporting production environments and Implementations. You’re expected to be comfortable working in fast-paced, high-availability environments and resolving issues under pressure. Core Java & Spring Boot: Ability to debug and resolve Java-based applications. Familiarity with REST APIs, exception handling, and logging frameworks. SQL & PostgreSQL: Proficient in writing queries, analyzing data, and identifying performance bottlenecks in relational databases. Linux Command Line: Comfortable working in a Linux environment. Azure: Experience with deploying and monitoring applications in Azure Monitoring & Alerts: Use application dashboards and respond to alerts CI/CD & DevOps: Familiarity of using build pipelines and shift left practices Analytical Thinking: Ability to break down complex problems and identify root causes Security & Compliance: Understand and follow secure development and support practices Communicate clearly and effectively, especially during incident response, to keep partners informed. Incident Management: Triage incoming incidents, perform initial diagnosis, and escalate to the appropriate teams when needed The Skills that are Good to Have for this role Exposure to the US healthcare Payor domain is preferred How Your Work Impacts The Organization As a FHB Implementations & AE Support of the Fidelity Health Technology Team, you will play a critical role in ensuring the stability, reliability, and performance of FHB platform used by our customers during Implementation and time-critical Annual Enrollment. Your work directly supports the seamless experience our users expect by proactively monitoring systems, resolving issues, and collaborating with diverse teams to drive long-term improvements. In this fast-paced, customer-focused environment, your contributions help safeguard business continuity and elevate the quality of our services. The Expertise we’re looking for Bachelor's degree - Degree in Computer Science, Management Information Systems with 2-4 years experience Experience in Java, REST API, Spring Framework , SQL is a must Experience with enterprise grade distributed application and support Location: Bangalore Shift timings : 11:00am - 8:00pm Certifications Category: Information Technology

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems. MongoDB's SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2:00 PM-10:00 PM (cabs will be provided) You will have the opportunity to Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools Establish a strong network of peers and mentors Gain insight into a $45Bn technology industry that is rapidly transforming Responsibilities Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps Data updates, such as Account/Territory Assignments User Administration e.g. activating new users and deactivating departing users in sales tools Identification of trends of issues, problems, and requests that may be symptoms of broader opportunities for improvements in processes, tools, or training Configuration/setup tasks in Salesforce.com and other Sales Tools, such as our custom Territory Management solution or our user hierarchy management in Aviso (forecasting tool) Adaptive to constantly shifting priorities and responsive to unpredictable volume of inbound requests with varying degrees of vitality Ability to learn prescribed tasks quickly, and grow into understanding and supporting less prescribed processes along with creating documentation SOPs Strong analytical skills, multitasker, gives attention to detail & showcases customer centricity in managing day to day operations Identify and qualify new accounts to support the team in managing territory bullpens globally Build Pipeline Generation (PG) research reports by researching accounts and executives to identify and build lists of key roles and targets Collects, analyzes, and interprets data to identify trends, patterns, and generates insights Writing SQL queries to automate manual processes Create Sigma/Tableau dashboards Analyzing code segments regularly Working with internal customers across different time zones Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release Skills & Experience Graduate in any discipline with a minimum 2.5 years of sales operations experience is preferred Must have good Salesforce Knowhow and basic understanding of objects: account, contact, lead, opportunity Hands on experience on Data Loader, Demand Tools or similar tools and knowledge of research databases such as ZoomInfo, InsideView, Crunchbase etc is preferred Hands on experience on sales productivity and efficiency tools such as LeadIQ, ZoomInfo, and Cognism is preferred Experience in working with ticketing/case management systems e.g. Salesforce, Zendesk, Jira and similar tools Able to handle and work with large volume of data Understanding of sales cycle and process & data segmentation Must have hands on experience on Microsoft Office/G suite and intermediate proficiency in Advanced Excel and Macros Must show process and business oriented mindset Must have critical thinking, attention to detail, problem solving and troubleshooting attitude Should have problem identification and articulation skills Experience - 3 yrs in SQL Strong Automation Skills with experience in SQL/BI Good Data warehouse knowledge Bachelor's degree or higher in Operations, Business, Project Management, Engineering Open-minded, creative, and proactive thinking Prior experience working with bulk update tools like the workbench Behavioral & Engagement Expectations Team player Open to feedback Contributor in meetings Assertiveness Stakeholder management Able to carry out repetitive work Collaborative mindset Customer-Focused Mindset Problem-solving attitude Analytical skills Perks & Benefits Macbooks are company-standard Competitive salary and equity Comprehensive Health cover, dental cover, travel insurance & Life Insurance 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 425501

Responsibilities: Develop quality focused test strategies that help the team deliver software that provides maximum quality without sacrificing business value. Test early and often. Work with multiple teams of engineers and product managers to gather requirements and data sources to design and build test plans. Participate in projects developed with agile methodology. Design and document test cases and test data to ensure proper coverage. Perform exploratory/manual tests as needed. Collaborate with software engineers to triage issues and work to ensure the validity, timeliness, consistency, completeness and accuracy of our data across all data platform components. Write, execute, and monitor automated test suites for integration and regression testing. Integrate tests as part of continuous delivery pipelines. Define quality metrics and build quality monitoring solutions and dashboards. Nurture a culture of quality through collaboration with teammates across the engineering function to make sure quality is embedded in both processes and technology. Mentor/coach team members to ensure appropriate testing coverage within the team with a focus on continuous testing and a shift-left approach. A suitable candidate would have: Minimum 3 years of testing experience working with applications developed in languages like, node.js, Python, Golang, Java. Solid experience in writing clear, concise, and comprehensive test plans and test cases. Experience in building automated test suites for API's REST and/or gRPC with focus on data validation. Experience in a programming language like, Python, Java, Golang, using it for automation API testing and web UI testing. Experience with UI frameworks like Selenium, Webdriver IO, cucumber, pytest . Experience with test case management tools like Testrail, and API testing tools like Postman Experience on modern Quality Engineering principles such as Continuous Testing and Shift Left. Good understanding of service oriented and microservices architecture. Experience with cloud environments like AWS, GCP, source control tools like Github and continuous integration and delivery software. Attitude to work in a fast-paced environment which values agility over talk. Great communication skills Experience testing fulfillment systems is a plus. Skill Set: GO, Python, Java, Testrail, Pytest, postman, test automation and continue delivery frameworks, AWS, Github, Gitlab, Selenium, Node.JS, react.

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. [Software Development Engineer-Test II] What you will do Let’s do this. Let’s change the world. In this vital role you will be working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime. Ø Test Automation & Framework Development Design, develop, and maintain scalable test automation frameworks (UI, API, performance). Implement reusable test libraries and utilities to accelerate test development. Ø Test Planning & Execution Collaborate with Product, Development, and DevOps teams to define test strategies, scope, and acceptance criteria. Author, review, and execute automated and manual test cases for new features and bug fixes. Ø Continuous Integration & Deployment Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps). Monitor build health, triage failures, and work with developers to resolve test stability issues. Ø Defect Management & Reporting Track, document, and prioritize defects; work with cross-functional teams to ensure timely resolution. Generate and present test reports, metrics, and dashboards to leadership. Ø Performance & Security Testing (as applicable) Design and run performance/load tests using tools like JMeter, Gatling, or similar. Collaborate with security teams to integrate automated security scans and address vulnerabilities. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor’s degree/Master’s degree and 5 to 9 years of Computer Science, IT or related field experience Preferred Qualifications: Functional Skills: Programming in at least one modern language (e.g., Java, C#, Python, JavaScript/TypeScript). Hands-on experience with test automation frameworks (e.g., Selenium, Cypress, Playwright, REST Assured). Familiarity with API testing tools (e.g., Postman, SoapUI) and related libraries. Familiar with testing AI models Solid understanding of CI/CD practices and tools (Jenkins, GitHub Actions, Azure DevOps). Working knowledge of version control systems (Git). Good-to-Have Skills: Strong understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes) Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Splunk) Experience with data processing tools like Hadoop, Spark, or similar Experience with SAP integration technologies Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Summary Position Summary Analyst - Enterprise Portfolio Management We are looking for candidates for our Enterprise portfolio management team who are adept at targeted secondary research, data analysis and issue reporting. Candidates should be able to build relationships, share new ideas, work in teams, and support the leadership team. Someone with experience in market research, familiarity with SEC independence matters, data analytics, the know-how of databases , reporting metrics , and knowledge of professional services firms. Key skills and professional experience: 1-3 years of experience in market research, hands-on knowledge of databases such as CapIQ, Factiva, Hoovers, etc., and regular interaction with stakeholders based in the U.S. Good secondary market research and support requests related to joint ventures, substantial stakeholder ownership, benchmarking, and reporting; Demonstrate a good understanding of standard co-ownerships and alliance partnerships Strong verbal and written communication skills in English; Strong MS Office skills, especially Excel and PowerPoint Competency in data analysis and management with an ability to synthesize and draw logical inferences from the data, reporting and dashboarding skills Attention to detail with good ownership of the tasks assigned; ability to understand the big picture and deliver as per the expectations with limited guidance Adherence to the processes, protocols, reference material, and tools for developing deliverables Work you’ll do: As an Analyst in the Enterprise Portfolio Management team, you would support the broader team in monitoring the independence issues related to cross-business risks within the firm. Conduct secondary research and the conflict checks and flag issues that will be impairing solutions. Also, analyse the data and assist in preparing reports/updates with minimal guidance from senior team members. Should be able to analyze information, spot exceptions or trends quickly, and conduct required follow-ups with minimal guidance from senior members. Should be team-oriented with a proven ability to manage multiple activities and competing demands simultaneously. Key job responsibilities include: Proactive Monitoring: Support post-case closeout monitoring, attend regular check-ins and support team as needed Enable visibility and periodic monitoring of our footprint across complex portfolios Identify, assess, and help monitor co-ownership scenarios involving clients and operate/B2B2B engagements Conduct proactive research on hot/emerging issues COE Support: Track and provide a standard response to email inquiries; Conduct due diligence and escalate acute/complex cases for triage Work with our US members in understanding the assigned tasks and closing the loop on the same Qualifications Required: MBA in Finance or an equivalent Master’s Degree Location: Hyderabad Work Timing: 11 am to 8 pm IST (with some level of flexibility on two days every week) The team EPM’s mission is to guide the account teams and businesses through cross-business strategic decisions to optimize the firm’s position as the firm serves the clients in today’s increasingly interconnected marketplace and complex regulatory environment. The ultimate objective is to maximize value for the firm while maintaining world-class businesses by informing and shaping how the firm can best serve the clients in the evolving marketplace. EPM operates firmwide to prevent voids that block opportunities for growth. There are short-term aspects (e.g., optimizing day-to-day opportunities), and there are long-term aspects (e.g., harmonizing our business strategies and modifying our business investments to factor in the regulatory landscape). Ultimately, EPM enhances the ability to operate more effectively as one integrated firm. How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits . Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307374

Company Description We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description REQUIREMENTS: Total Experience 7+ years Strong experience in software testing e, including experience in automating test cases for web applications Expertise in API testing, database validation, and wide-ranging test methodologies. Experience using Selenium WebDriver and TFS, JIRA, GIT, Jenkins or other CI/CD tools Design, develop and execute automated tests using Java, C#, JavaScript, Python, VBScript, Maven or other languages as required. Strong experience in Cloud development. Solid experience with tools such as Selenium, Playwright, Rest Assured, Appium, JMeter. Hands-on with GenAI platforms (OpenAI, Claude, Gemini) and AI-powered development/test tools like ChatGPT, GitHub Copilot. Strong understanding of cloud platforms (AWS, Azure, GCP) and microservices architectures. Should have experience in one Cucumber or Specflow. Have a good experience in Test Automation Framework, Behavior Driven Testing, Gherkin, Jenkins, API Testing, Test Planning and Strategy, Rest Assured as required Use testing tools such as UFT, TOSCA, Test Complete, Katalon Studio, Appium, Coded UI, Protractor, Selenium, or other tools as required. Use testing frameworks such as Junit, Nunit, TestNg or other frameworks as required. Solid understanding of Agile principles and experience working in an Agile environment Collaborate with the software development team and other stakeholders on software quality RESPONSIBILITIES: Understanding the projects functional and non-functional requirements and the business context of the application being developed. Understanding and documenting requirements validated by the SMEs Interacting with clients to identify the scope of testing, expectations, acceptance criteria and availability of test data and environment. Working closely with product owner in defining and refining acceptance criteria. Preparing test plan/strategy Estimating the test effort and preparing schedules for testing activities, assigning tasks, identifying constraints and dependencies Risk management – identifying, mitigating and resolving business and technical risks. Determines the potential causes of problems and analyses multiple alternatives. Designing and developing a framework for automated testing following the project's design and coding guidelines. Set up best practices for test automation. Preparing test reports to summarize the outcome of the testing phase and recommending whether the application is in a shippable state or not Communicating measurable quality metrics, with the ability to highlight problem areas and suggest solutions Participating in retrospective meetings, helping identify the root cause of any quality related issue and identifying ways to continuously improve the testing process Conducting demos of the application for internal and external stakeholders Working with team and stakeholders to triage and prioritize defects for resolution Giving constructive feedback to the team members and setting clear expectations Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Enterprise Platform Engineering FrontEnd . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

QA & Testing Advisor About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview The role of the Advisor in Performance Testing is responsible for leading performance testing efforts, developing strategies and ensuring the performance and scalability of applications. They guide teams on performance testing best practices, analyze performance data, drive triage calls for troubleshooting issues and bottlenecks identified during testing and collaborate with various stakeholders to optimize application performance. Responsibilities Develop and implement performance testing strategies, including test plans, scripts, and scenarios, aligned with project goals and business requirements. Conduct load, stress, and endurance tests using various tools, analyze results, and identify performance bottlenecks and areas for improvement. Collaborate with development and other teams to resolve performance issues and optimize application performance, including code optimization and system configuration Monitor system performance, track key metrics, and generate performance reports for stakeholders, providing insights into application behavior and performance trends. Mentor junior performance testers, providing guidance on performance testing methodologies, tools, and best practices. Develop and maintain performance testing frameworks, explore new tools and technologies, and integrate performance testing into CI/CD pipelines. Collaborate with cross-functional teams, including development, operations, and product management, to ensure alignment on performance goals and requirements. Identify and mitigate performance-related risks, ensuring that applications meet performance and scalability requirements. Recommend strategies and methods to improve test plans and test processes Maintain well organized records of test results and generate historical analysis of test results. Lead the team by example and be accountable for all deliverables from offshore team. As a member of the scrum team, closely interact with both onsite and offshore team members. The onsite and offshore interactions include scrum team members (Scrum masters, developers, Product Owners and QA at onsite and offshore) Qualifications 10+ years of Performance Testing Experience Deep understanding of performance testing methodologies, tools (e.g., JMeter, Neoload), and concepts (load, stress, endurance testing). Proficiency in scripting languages like Java, Python, or shell scripting for test automation and performance analysis Ability to analyze system performance data, identify bottlenecks, and troubleshoot complex performance issues Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders Experience in mentoring junior team members and leading performance testing efforts. Familiarity with Agile methodologies and CI/CD pipelines, enabling integration of performance testing into development workflows. Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

What You Can Expect We are seeking a Security Information Event Manager (SIEM) Engineer to join our Security team. The Zoom Security Monitoring & Logging team implements, enhances and manages various tools and technologies used to identify and protect IT assets, detect security events and enable security incident response. About The Team As a Zoom SIEM Engineer, you will work in several security technology categories including Big Data Technologies, SIEM (Splunk), ETL/Data Pipelines (Cribl Logstream & Search), Cloud (AWS/GCP/OCI/Azure), Authentication (IAM/RBAC/SAML), Networking (WAF), Threat Monitoring(IPS/AV/DLP). Experience in physical, virtual and public cloud AND data center environments. Responsibilities Help coordinate and implement real-time data pipelines using a number of vendor provided or developed tools. (Linux OS, Regex, networking concepts and troubleshooting, SSL certificates, data routing and data handling through splunk or similar databricks. You’ll work alongside other internal teams, streamline the process of collecting, organizing, and transforming data through streaming pipeline ingestion, aggregation, and custom workflows. Develop and Maintains working relationships amongst project Managers and data owners that enhance the data onboarding experience. Utilize your talents developing data monitoring dashboards and custom alerting to automate the monitoring of data pipelines and SIEM posture. Documents platform and system features or changes to the environment. Perform system administration tasks necessary for security tool platform maintenance, typically on Linux based systems. Perform Platform monitoring and triage tasks to ensure uptime of the production environment. You are familiar with a task tracking system or project queue system such as Zoom Docs, ServiceNow, JIRA and able to follow an escalation process towards a path of resolution. Participate in Monthly on-call rotation for after hours support. What We Are Looking For Bachelor's degree in IT Security, Computer Science, or equivalent; or an additional 4 years of relevant IT experience. 5+ years experience in IT engineering or Technical Support; 3 or more years experience specifically in a Data engineering role; Project Management experience. 3+ years Splunk administration experience [on-boarding knowledge, fluent SPL,Certification. Linux OS, Regex, networking concepts and troubleshooting, SSL certificates, data routing and data handling through splunk or similar databricks Demonstrate advanced technical knowledge and experience in data, application, systems and network security concepts and the tools used to identify and protect IT assets, detect security events, and respond and recover from security incidents. Mid to advanced level Linux knowledge in physical, virtual AND cloud technologies. Developing data pipelines and terraform and ansible and automation scripts. Exceptional verbal and written communication skills necessary to effectively collaborate with peers, and to present and explain highly technical information to stakeholders who may have limited technical knowledge. #RemoteIndia #India #Remote Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Litmus7 is seeking an exceptional talent who can work on 24x7 rotational shift to monitor, triage, fix customer Digital Landscape. Retail production support knowledge is mandatory. Should be ready to work on 24x7 rotations. 3 to 5 years of experience as an end-to-end L2 retail application support echo systems. Ownership, accountability and responsibility of the tasks assigned. Work closely with business and application owners on troubleshooting, support, and documentation. Excellent communication skills required to present to customer, drive P1. Automation skills on Terraform, CloudFormation. Good adaptive skills to work under pressure based on SLAs. Proactive monitoring such as application uptime, performance metrics, transaction failures, and key error thresholds, Databases metrics of mission-critical applications and services across on-prem and cloud-hosted environments. Alert triage and initial diagnosis for application performance and availability issues based on SLAs. Ticket creation and routing via ServiceNow based on alert severity and impact. Maintain and optimize monitoring visibility and dashboards as per industry best practices. Execute, build & keep the SOPs up to date. Coordinate with various application Teams, SME’s, Service Desk operations team to resolve and escalate Issues. Recommend & follow best practices on alerts optimizations, automations. Be a team player, humble and should be able to set by examples. Technology Environment Monitoring platforms: DataDog, LogicMonitor, Pingmon? Ticketing: ServiceNow? Automation tooling: Terraform (cloud IAC), Ansible (on-prem) Oracle EBS Oracle Retail Salesforce SharePoint

Litmus7 is seeking a Network and Security Support Engineer to provide 16x5 rotational support, manage Palo Alto and Zscaler firewalls, and troubleshoot LAN/WAN/WLAN networks. Experience with LogicMonitor, ServiceNow, and scripting (Python, Ansible, PowerShell) is a plus. This role represents a unique opportunity to shape the digital future of retail while establishing Litmus7 as the definitive strategic technology partner for enterprise retail transformation. Minimum 3+ years of experience in network engineering. Monitoring of network and firewall infrastructure, including links and connectivity health. Enable Network related metrics in monitoring tools. Detection, triage, and resolution of network-related alerts. Escalation and coordination with customers internal teams and third-party partners during major incidents. Drive P1 and Severity calls till closure of RCA. Drive Change Management Process. Handle large volume of tickets, coordinate internally to closure. Documentation and SOP development to fill current knowledge gaps. Proposing and implementing automation improvements for alerting and response. Maintaining incident tracking, resolution, and reporting via ITSM tools. Configuration, monitoring, and policy management for Palo Alto firewalls and Zscaler VPNs. Incident response and resolution for access, connectivity, and policy-related issues. Ongoing firewall rule management, access control reviews, and configuration changes. Coordination with regional teams to ensure language and time zone alignment during business hours. Participation in internal and external compliance activities, including documentation and policy maintenance. Support for ongoing infrastructure initiatives including upgrades, segmentation, and policy consolidation. Technology Environment Monitoring: LogicMonitor. ITSM: ServiceNow. Firewall & VPN: Palo Alto, Zscaler. Firewalls: Palo Alto 420, 1400, 3200 series (in HA). VPN: Zscaler.

Litmus7 is seeking a Network and Security Support Engineer to provide 16x5 rotational support, manage Palo Alto and Zscaler firewalls, and troubleshoot LAN/WAN/WLAN networks. Experience with LogicMonitor, ServiceNow, and scripting (Python, Ansible, PowerShell) is a plus. This role represents a unique opportunity to shape the digital future of retail while establishing Litmus7 as the definitive strategic technology partner for enterprise retail transformation. Minimum 3+ years of experience in network engineering. Monitoring of network and firewall infrastructure, including links and connectivity health. Enable Network related metrics in monitoring tools. Detection, triage, and resolution of network-related alerts. Escalation and coordination with customers internal teams and third-party partners during major incidents. Drive P1 and Severity calls till closure of RCA. Drive Change Management Process. Handle large volume of tickets, coordinate internally to closure. Documentation and SOP development to fill current knowledge gaps. Proposing and implementing automation improvements for alerting and response. Maintaining incident tracking, resolution, and reporting via ITSM tools. Configuration, monitoring, and policy management for Palo Alto firewalls and Zscaler VPNs. Incident response and resolution for access, connectivity, and policy-related issues. Ongoing firewall rule management, access control reviews, and configuration changes. Coordination with regional teams to ensure language and time zone alignment during business hours. Participation in internal and external compliance activities, including documentation and policy maintenance. Support for ongoing infrastructure initiatives including upgrades, segmentation, and policy consolidation. Technology Environment Monitoring: LogicMonitor. ITSM: ServiceNow. Firewall & VPN: Palo Alto, Zscaler. Firewalls: Palo Alto 420, 1400, 3200 series (in HA). VPN: Zscaler.

Litmus7 is seeking an exceptional talent who can work on 24x7 rotational shift to monitor, triage, fix customer Digital Landscape. Retail production support knowledge is mandatory. Should be ready to work on 24x7 rotations. 3 to 5 years of experience as an end-to-end L2 retail application support echo systems. Ownership, accountability and responsibility of the tasks assigned. Work closely with business and application owners on troubleshooting, support, and documentation. Excellent communication skills required to present to customer, drive P1. Automation skills on Terraform, CloudFormation. Good adaptive skills to work under pressure based on SLAs. Proactive monitoring such as application uptime, performance metrics, transaction failures, and key error thresholds, Databases metrics of mission-critical applications and services across on-prem and cloud-hosted environments. Alert triage and initial diagnosis for application performance and availability issues based on SLAs. Ticket creation and routing via ServiceNow based on alert severity and impact. Maintain and optimize monitoring visibility and dashboards as per industry best practices. Execute, build & keep the SOPs up to date. Coordinate with various application Teams, SME’s, Service Desk operations team to resolve and escalate Issues. Recommend & follow best practices on alerts optimizations, automations. Be a team player, humble and should be able to set by examples. Technology Environment Monitoring platforms: DataDog, LogicMonitor, Pingmon? Ticketing: ServiceNow? Automation tooling: Terraform (cloud IAC), Ansible (on-prem) Oracle EBS Oracle Retail Salesforce SharePoint

JOB LOCATION: Pune, Maharashtra ​ MINIMUM QUALIFICATION: Minimum 2 years of professional experience in cybersecurity or a related domain Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field Hands-on coding experience in at least one of the following: Python, Go, or JavaScript Strong proficiency with common vulnerability assessment and penetration testing tools such as Nessus, Metasploit, Nmap, Burp Suite , etc. Experience working with operating systems such as Kali Linux, Linux, and Windows Solid understanding of networking concepts and security engineering principles Relevant certifications such as CRTP (Certified Red Team Professional) or equivalent DESIRED QUALIFICATION: Master’s degree in Cybersecurity or a related field Industry-recognized certifications such as OSCP (Offensive Security Certified Professional) or GPEN (GIAC Penetration Tester) Strong technical writing and reporting skills Familiarity with secure development practices and security automation is a plus ​ RESPONSIBILITIES AND JOB DESCRIPTION: Lead and perform in-depth vulnerability assessments to identify security weaknesses in client systems and infrastructure Conduct and oversee penetration tests to simulate real-world cyber threats and uncover exploitable vulnerabilities Deliver expert recommendations and help implement effective mitigation strategies for identified risks Innovate and contribute to the development of new security testing tools, scripts, and methodologies Participate in corporate security triage and incident response processes — including vulnerability analysis, remediation planning, and stakeholder communication Actively mentor junior analysts , sharing knowledge on testing techniques, tools, and industry best practices Stay up-to-date with emerging threats, vulnerabilities, and attack techniques Prepare detailed and well-structured reports outlining findings, impact assessments, and actionable remediation steps

Job Title: Full Stack Team Lead [ Node & React] Experience: 5 - 8Years About Us Ordrio is a dynamic SaaS e-commerce platform empowering D2C brands and traditional retailers to thrive online. We provide a comprehensive, user-friendly solution coupled with expert guidance, helping businesses navigate the complexities of e-commerce and achieve significant growth. Join our team and be a key player in fostering a positive and productive work environment that drives our success! Your Role: Lead Full Stack Developer Working on Node backend & React Frontends The Full Stack Team Lead will architect, develop, and lead high-impact projects, bridging backend, frontend, and DevOps functions. This tech lead will manage end-to-end engineering processes, ensure code excellence, deliver value across all SDLC phases, and champion AI-driven innovation. Responsibilities: Engineering Leadership : Lead and mentor the full stack team, promote continuous learning, and foster a collaborative, growth-oriented culture. Project Management : Own SDLC from inception to deployment—handle sprint planning, resource allocation, progress tracking, and delivery. Technical Excellence : Architect and implement scalable web and mobile solutions. Guide code reviews, enforce standards, and shape technical direction. AI & Automation : Scout, evaluate, and integrate AI tools and automation into workflows and products. Solution Architecture : Drive architectural decisions, design microservices/serverless solutions, and engage in technical deep-dives. Frontend Development : Oversee responsive UI/UX development with React, Next.js, Tailwind CSS, HTML, CSS, JavaScript, TypeScript. Backend Development : Build secure and reliable APIs and microservices with Node.js (Nest.JS, Express), TypeScript, JavaScript. Database & ETL : Design, maintain, and optimize Postgres and MongoDB databases. Lead ORM usage (Prisma) and handle ETL flows. API & Integration : Oversee RESTful APIs, WebSocket’s, and API Gateway (NGINX, Swagger/Open API). DevOps & Cloud : Manage CI/CD (GitHub Actions, Bitbucket, Argo CD), cloud (AWS/Azure), containers (Docker), orchestration (Kubernetes), observability (Grafana, Prometheus), infrastructure as code. Testing & Quality : Champion automated/unit testing (Jest, Postman), monitor system health, resolve incidents swiftly. Security & Compliance : Ensure robust security, privacy, and compliance practices throughout development. Stakeholder Collaboration : Liaise with product, design, QA, and business teams. Translate business needs into tech solutions. Production Support : Triage, troubleshoot, and rapidly resolve production incidents while ensuring minimal downtime and clear post-mortems. Continuous Improvements : Stay updated on emerging tech, especially in web, cloud, AI, and security; drive process improvements. Requirements: 5+ years of hands-on full stack and leadership experience. Proven fluency in backend (Node.js, NestJS, Express, JavaScript, TypeScript), frontend (React, Next.js, Tailwind CSS, HTML, CSS), and mobile frameworks (knowledge a plus). In-depth knowledge of ORM and database management Good knowledge of DevOps skills as such CI/CD (GitHub Actions, Bitbucket), Docker, Kubernetes, Argo CD, Azure, infrastructure as code. API design, integration (REST, WebSocket’s, NGINX API Gateway), API documentation (Swagger/Open API, Postman). AI-first approach—proven ability or willingness to evaluate and integrate AI/LLM/ML tools. Strong communication, cross-functional collaboration, time management, and problem-solving skills. Experience working under pressure in high-growth, agile environments. In-office work model (on-site presence required). Nice-to-Have : Mobile : React Native, Expo, Flutter. Cloud : GCP or multi-cloud experience. SRE, observability, and monitoring (Prometheus). DevSecOps , compliance, and advanced security standards. Additional scripting (Python, Bash). Participation in open source/tech community. Why Join Us? Lead end-to-end architecture/technology decisions in an AI-first, high-ownership environment. Influence and mentor a skilled, ambitious team. Direct impact on Ordrio’s platform, users, and business outcomes. Exposure to emerging tech—AI, cloud, microservices, DevOps, modern agile. Competitive compensation, performance incentives, and high visibility. If you’re an ambitious, AI-driven technical leader ready to own outcomes and architect change, apply now and help us innovate the future of commerce!

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems. MongoDB’s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2:00 PM-10:00 PM (cabs will be provided) You will have the opportunity to Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools Establish a strong network of peers and mentors Gain insight into a $45Bn technology industry that is rapidly transforming Responsibilities Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps Data updates, such as Account/Territory Assignments User Administration e.g. activating new users and deactivating departing users in sales tools Identification of trends of issues, problems, and requests that may be symptoms of broader opportunities for improvements in processes, tools, or training Configuration/setup tasks in Salesforce.com and other Sales Tools, such as our custom Territory Management solution or our user hierarchy management in Aviso (forecasting tool) Adaptive to constantly shifting priorities and responsive to unpredictable volume of inbound requests with varying degrees of vitality Ability to learn prescribed tasks quickly, and grow into understanding and supporting less prescribed processes along with creating documentation SOPs Strong analytical skills, multitasker, gives attention to detail & showcases customer centricity in managing day to day operations Identify and qualify new accounts to support the team in managing territory bullpens globally Build Pipeline Generation (PG) research reports by researching accounts and executives to identify and build lists of key roles and targets Collects, analyzes, and interprets data to identify trends, patterns, and generates insights Writing SQL queries to automate manual processes Create Sigma/Tableau dashboards Analyzing code segments regularly Working with internal customers across different time zones Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release Skills & Experience Graduate in any discipline with a minimum 2.5 years of sales operations experience is preferred Must have good Salesforce Knowhow and basic understanding of objects: account, contact, lead, opportunity Hands on experience on Data Loader, Demand Tools or similar tools and knowledge of research databases such as ZoomInfo, InsideView, Crunchbase etc is preferred Hands on experience on sales productivity and efficiency tools such as LeadIQ, ZoomInfo, and Cognism is preferred Experience in working with ticketing/case management systems e.g. Salesforce, Zendesk, Jira and similar tools Able to handle and work with large volume of data Understanding of sales cycle and process & data segmentation Must have hands on experience on Microsoft Office/G suite and intermediate proficiency in Advanced Excel and Macros Must show process and business oriented mindset Must have critical thinking, attention to detail, problem solving and troubleshooting attitude Should have problem identification and articulation skills Experience - 3 yrs in SQL Strong Automation Skills with experience in SQL/BI Good Data warehouse knowledge Bachelor’s degree or higher in Operations, Business, Project Management, Engineering Open-minded, creative, and proactive thinking Prior experience working with bulk update tools like the workbench Behavioral & Engagement Expectations Team player Open to feedback Contributor in meetings Assertiveness Stakeholder management Able to carry out repetitive work Collaborative mindset Customer-Focused Mindset Problem-solving attitude Analytical skills Perks & Benefits Macbooks are company-standard Competitive salary and equity Comprehensive Health cover, dental cover, travel insurance & Life Insurance 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 425501

Job Description and Requirements : Education B.E./B.Tech/ME/M.Tech Electronics and Communication Experience 3-8 years’ experience in the verification domain Deep protocol insight in NVMe, DDR4/5, DIMMs, HBM2/3 protocol Hands on experience of developing complex protocols verification components with System Verilog, Verilog and OVM/UVM methodology; C/C++ knowhow is plus Good knowledge of simulation and/or emulation technologies with proven triage skills Well versed with new product deployment challenges at customers across geographies Scripting skills Job responsibilities Successfully deploy emerging protocol standards solutions for simulation and emulation platforms. Publishing success stories on each successful deployment. Periodic protocol spec upgrade and latest product offering training to field AEs for scalability in deployments Tracking protocol evolution in standards org meetings and bringing that insight to marketing, engineering, and application engineering teams Technical publications in standards conferences, DVCon, DAC, SNUG for promoting Synopsys solutions visibility. Validates field of use by expert testing for leading edge solution prior early adopter releases and effective reviewer of user APIs, test plans Ensure solutions collateral readiness by contributing/reviewing datasheets, feature specific pdfs and user guides step locked to latest release offerings Help drive product direction and product roadmap based on customers’ requirements and market size and adoption assessment. Own setting up right priorities based on business requirements Should be able to travel international and domestic

We are seeking a proactive and detail-oriented Production Support Engineer to join our team. This role is critical to ensuring system stability and seamless issue resolution in live production environments. The ideal candidate will be responsible for triaging and resolving incidents within SLA timelines, engaging with cross-functional teams, and maintaining excellent communication with stakeholders across different regions and time zones. About GoGroup: GoGroup is an active holding company that focuses on building outstanding digital products independently and in cooperation with partners. Founded in 2019 by serial entrepreneurs in the technology space, the group now operates offices in Berlin, Germany and New Delhi, India, with over 100 employees from over 20 nations. The GoGroup team is driven by the technological opportunities of the so-called ‘new industry’, in which conventional production processes are increasingly merging with the possibilities of digitalisation. In this context, GoGroup is active in three disciplines: Build: We incubate our own companies. Partner : We enable partners to develop and distribute outstanding digital companies and products. Invest: We invest in existing companies in our areas of specialization. In everything GoGroup does in this way, enthusiasm for technology, the pursuit of predictable profitability and a belief in true entrepreneurs with a long-term horizon are at the forefront. What you’ll do: Incident Management: Monitor the incident dashboard daily and respond to new tickets promptly. Address Priority-2 (P2) incidents with urgency to meet 8-hour SLA commitments. Reassess the impact of incidents and downgrade to P3 or P4 if severity is lower. Conduct root cause analysis for recurring or deployment-related bugs. Platform Oversight: Review and act on service requests and incidents raised across multiple platforms. Coordinate with developers or senior engineers when issues are unclear or complex. Collaboration & Communication: Attend daily stand-ups and support-focused calls, including cross-regional (EMEA) syncs. Participate in production debugging sessions with the engineering and support teams. Join scrum ceremonies to align with ongoing development cycles. Communicate directly with end-users or markets to clarify system behavior and expected outcomes. Change & Request Handling: Manage and implement changes such as bot updates, audio replacements, text or configuration edits. Create internal tickets for requested changes and handle resolution end-to-end. Stakeholder Engagement: Collaborate with external systems or partners (e.g., CRM, integration platforms) to resolve dependencies. Provide regular updates on ticket progress and maintain proper documentation. SLA & Quality Assurance: Ensure adherence to SLA standards as the core performance metric. Track and report incident resolution metrics and follow up for continuous improvements. You should have: Bachelor’s degree in Computer Science, Information Systems, or a related field. 2–4 years of experience in production support, incident response, or IT operations. Strong problem-solving skills with the ability to triage and debug under pressure. Familiarity with ticketing systems (e.g., JIRA, ServiceNow) and monitoring tools. Excellent communication skills and experience working with cross-functional and global teams. Understanding of SDLC and deployment processes is a plus. Experience in coordinating with external vendors or system integrators. Familiarity with automation tools, scripts, or bots to enhance support workflows. Exposure to cloud platforms and CI/CD environments. We offer: A modern, international working environment characterized by start-up energy, dynamism and leaps in growth A key position to impact the product you build and take it to the next level Flexible working conditions with the option to work remotely, combined with a workplace in Noida.

Role And Responsibilities EXP required - 5 to 8 years. Reporting to Engineering, the Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business. In this role, the candidate will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape. Specifically, the Site Reliability Engineer will be responsible for the following: Design and maintain monitoring solutions and alerting mechanisms for infrastructure, application performance, and user experience metrics, enabling proactive issue detection and mitigation Implement automation tools and processes to automate routine tasks, scale infrastructure, and ensure seamless deployments, updates, and rollbacks with minimal user impact Ensure the reliability, availability, and performance of applications and services, focusing on minimizing downtime, optimizing response times, and maintaining high availability for users Lead incident response efforts for incidents, including identification, triage, resolution, and post-incident analysis to prevent recurrence and improve system resilience Conduct capacity planning, performance tuning, and resource optimization for environments, collaborating with development and operations teams to meet scalability and performance goals Collaborate with security teams to implement security best practices, perform vulnerability assessments, and ensure compliance with security standards and regulatory requirements for applications Manage deployment pipelines, release processes, and configuration management for app deployments, ensuring consistency, reliability, and version control across environments Identify areas for improvement in reliability, performance, and efficiency through data analysis, root cause analysis, and trend analysis, and drive initiatives to enhance system reliability and operational efficiency Create and maintain documentation, runbooks, and knowledge base articles for operational procedures, troubleshooting guides, and best practices, and promote knowledge sharing within the team Develop and test disaster recovery plans, backup strategies, and failover mechanisms for app services, ensuring business continuity and data integrity in case of failures or disasters Collaborate with development, QA, DevOps, and product teams to ensure alignment on reliability goals, performance metrics, release schedules, and incident response processes Participate in on-call rotations and provide 24/7 support for critical incidents, troubleshoot issues, and coordinate with teams for resolution, escalation, and follow-up actions as per defined SLAs Professional Qualifications Proficient in development technologies, architectures, and platforms (web, api) to understand system complexities and performance considerations Experience in cloud platforms (e.g., AWS, Azure, Google Cloud) and infrastructure as code (IaC) tools for managing app infrastructure and deployments Knowledge of monitoring tools (e.g., Prometheus, Grafana, DataDog, New Relic) and logging frameworks (e.g., Splunk, SumoLogic, ELK Stack) for real-time visibility into system health, performance metrics, and user experience Experience in incident management, including incident response, triage, root cause analysis (RCA), and post-mortem reviews to prevent recurring issues Strong troubleshooting skills to diagnose complex technical issues in app environments, infrastructure, networking, and performance bottlenecks Proficiency in scripting languages (e.g., Python, Bash) and automation tools (e.g., Terraform, Ansible) for automating routine tasks, deployments, and infrastructure management Experience in implementing continuous integration/continuous deployment (CI/CD) pipelines for apps using tools like Jenkins, GitLab CI/CD, or Azure DevOps Expertise in setting up monitoring solutions, configuring alerts, and creating dashboards to monitor system performance, application metrics, and user experience Familiarity with APM (Application Performance Monitoring) tools to analyze app performance, identify bottlenecks, and optimize resource utilization Familiarity with RUM (Real User Monitoring) for tracking and analyzing user interaction and system performance Commitment to continuous learning, staying updated with industry trends, new technologies, and best practices in app reliability, performance, and operations Adaptability to evolving requirements, technologies, and business needs, with a focus on driving continuous improvement and operational excellence Personal Characteristics Demonstrates judgment and flexibility; thinks about issues and develops solutions that thoughtfully take the broader context into account - positively deals with a shifting demand for time, priorities, and the rapid change of environments Takes an ownership approach to engineering and product outcomes Action-oriented self-starter who can set strategy and drive execution with a "roll up the sleeves" approach Excellent interpersonal communication, negotiation and influencing skills to work effectively with all stakeholders (internal & external), making information-based decisions Penchant for excellence, both personally and professionally, demonstrated by intellectual curiosity, record of accomplishment, and reputation; shows strong attention to detail and implementation of best practices with an inclination for continuous improvement Ability to quickly establish strong credibility with employees, business partners and external resources Embodies and delivers the firm's values and culture towards colleagues, clients, and communities: Win as one team Lead with integrity Be the change Benefits Talent Worx Is a emerging recruitment firm. we are hiring for our client who is in advance the way the world pays, banks, and invests. With decades of expertise, we provide financial technology solutions to financial institutions, businesses, and developer

Job Title: SOC Consultant Location: Gurgaon / Bangalore Experience: 3+ Years Position Type: Full-time Immediate Joiners Preferred Job Description: We are seeking a skilled SOC (Security Operations Center) Consultant with 3+ years of experience in security operations, threat analysis, and incident response. The ideal candidate should have hands-on experience with SIEM tools and a strong understanding of cybersecurity principles and frameworks. Key Responsibilities: Monitor, analyze, and respond to security events and incidents Operate and manage SIEM platforms (e.g., Splunk, QRadar, ArcSight, etc.) Perform real-time threat analysis, detection, and triage of security incidents Support vulnerability management and threat intelligence integration Work closely with clients and internal teams to implement security best practices Document security incidents and contribute to knowledge base development Assist in the development of security playbooks and incident response plans Required Skills: 3+ years of experience in SOC operations or a similar cybersecurity role Proficiency in SIEM tools and log analysis Good understanding of TCP/IP, IDS/IPS, firewalls, and malware analysis Familiarity with threat hunting techniques and cybersecurity frameworks (NIST, MITRE ATT&CK) Strong analytical and problem-solving skills Excellent communication and documentation skills Certifications (Preferred): CEH / CompTIA Security+ / SSCP / Splunk Certified / Microsoft SC-200 or equivalent

The Site Reliability Team is responsible for monitoring all aspects of MakeMyTrip, including production servers and services. You will be acting as first line of defense against any kind of service unavailability or performance of our production services 24 x 7 x 365 You will be frequently interacting with various groups within the organization, like Engineering, Sales, and Product, and hence need developing a good all-around understanding of components, systems, and networks is a must. We don't expect you to have all the required knowledge when you join us, as many of these skills can be picked up through experience in the job; however, those who want to gain new skills and grow must be prepared to spend time doing suitable research and learning. You must be an eager and quick learner with decent communication skills and must be able to use your initiative to tackle a broad range of problems. Responsibilities: Understand the application architectures and gain the domain knowledge of how request flows within the ecosystem. Alerts configuration and Metric coverage of Business, Application, and system-level. Keep false alerts in check by tuning thresholds and setting up dependencies amongst applications. React to alerts by correlating them, do first-level debugging to identify the incident root cause area, then escalate problems to the appropriate team till resolution. Actively participate in incident post-mortems and triage incidents within the team. Troubleshoot application problems like unhealthy application containers, high load/CPU, Non200 response codes using logs analysis - Adhere to defined process and be ready for some adhoc and surprise incidents Help your coworkers by creating documentation and detailed knowledge sharing for continuous improvement. - Communications skills and clarity in reporting and communication. Requirements: 2+ years of relevant experience in a 24x7 Linux production environment. Experience in monitoring, troubleshooting application problems, and incident management. Proficiency in Linux commands to helpslicec, and dice data, like grep, awk, top, scp, s must have. Experience in an AWS-based Dockerized environment is a huge plus. Knowledge of SQL queries like select, insert, where, group by, order by, basic join is required. Hands-on experience in dbdebugginglike finding errors/exceptions in logs, taking heap/thread dumps, is a plus. Bring ideas to improve the overall efficiency of the NOC team.

Company Name: Thriwe Consulting Pvt. Ltd. Position: Quality Assurance (QA) Engineer Experience: 3–5 Years Location: Delhi NCR (Saket / Gurugram) – Work from Office Key Responsibilities Design and execute detailed test cases (manual + automated) for web/mobile applications Develop and maintain automated test suites (UI, API, regression) using modern frameworks Conduct functional, regression, UI, and performance testing Integrate automated tests into CI/CD pipelines Validate API responses and events using Postman or equivalent tools Collaborate closely with product, development, and DevOps teams Act as a release gatekeeper by identifying critical defects pre-production Track and report quality metrics and test coverage across releases Maintain defect triage processes and test documentation Must-Have Skills 3–5 years of QA experience in both manual and automated testing Strong understanding of SDLC, STLC, Agile methodologies Experience with tools like Selenium, Playwright, Cypress, or Appium API testing using Postman, REST Assured, or similar CI/CD exposure (GitHub Actions, Jenkins, GitLab CI) Bug tracking via JIRA/TestRail or equivalents Excellent debugging, analytical, and communication skills Good to Have Scripting in JavaScript, Python, or Java Familiarity with JMeter/Gatling for performance testing Experience with accessibility or visual/UI testing tools Knowledge of loyalty, fintech, or e-commerce platforms Understanding of event tracking tools (e.g., GTM, Mixpanel)

About Scaledge: Scaledge is one of the fastest growing product engineering services companies focused on Semiconductor Chip - Design & Verification, Processors, System design and related Embedded Software development for domains like Storage, RISC-V, AI/ML, Automotive, Consumer, Networking and IoT. We are headquartered in Silicon Valley, USA with multiple design centers across India, UK and Canada. Scaledge has a strong history of technology, methodology & domain expertise in IP/ASIC/SOC verification in Storage, Networking, Mobile & Consumer industry About Opportunity: Scaledge is looking for experienced, talented Verification Engineers (ASIC/IP/SOC/CPU/GLS) for dynamic and innovative Team. As a member of the team, you will be responsible for verifying the design, architecture and micro-architecture using advanced verification methodologies Requirements Experience 5+ years. Hiring for Senior Engineer, Technical Lead, and Architect levels Dedicated/hands-on ASIC/IP/SOC DV experience. Experience working on block level UVM test benches - writing drivers, scoreboards, sequences, constraints, and functional coverage models Strong interest in understanding the architectural and micro-architectural details of a design. Strong interest in debugging complex issues Drive and adopt new verification methodologies to improve effectiveness and efficiency Experience working on the memory subsystem is a plus Responsibilities Build UVM test benches and own the verification of an IP from start to finish. Create coverage driven verification plans from specifications. Execute, review and refine to achieve coverage targets. Set up regressions and triage failures. Debug and drive any design and verification bugs found, to closure. Work with the team to improve DV methodology and infrastructure. Required Skills Strong knowledge of Verilog, System Verilog, and Object-Oriented Programming Experience with modern verification techniques, especially including System Verilog, UVM, constraint-random and functional coverage methodologies Complete understanding of verification life cycle and ability to create of comprehensive verification plans Knowledge of high-speed PCIe, DDR, USB, AXI, APB, AHB protocols Experience verifying networking protocols such as Ethernet is a plus Experience with scripting languages such as Python, Tcl, or Perl Experience working in a team environment through the ASIC Project lifecycle from Planning to Tape Out Strong technical writing and verbal communication skills Education BTech/MTech in Electronic/Microelectronics, Electrical Engineering or Computer Science. Other Science graduates would be considered if they have relevant experience.

Qualification 5+ years of experience with a proven record of accomplishment of successfully supporting and managing customer-facing digital applications and products. Problem-solving capabilities with 2+ years of experience working in a software support capacity for a SaaS product or similar experience. Experience troubleshooting in Microsoft Power Platform, MS PowerApps, Flow, and Power BI. Hands on Experience in leveraging CICD azure pipelines. Strong analytical skills to be able to manage complex problems using a number of techniques. Exposure to public cloud technology services/stack in AWS & Azure. Good organizational skills, with the ability to work independently as well in a highly collaborative, virtual team-based environment. Role Manage and track end-to-end system issues through resolution. Accurately log all relevant information in the support ticket in the issue tracking software while making sure the case information stays up to date at all times. Investigate software application issues using the available knowledge base, previous cases, and collaboration with other team members to resolve issues. Adjust the priority of issues raised to the Product Support Team based on provided guidelines and move them accordingly to appropriate queues. Escalate issues to 2nd level as necessary, providing steps to replicate, screenshots, and any additional relevant information such as log files, traces etc. Oversee assigned support cases while tracking related development fixes/product requests and communicating with clients and other teams. Test/validate software application issues and bugs in both production and lower environments and work with the development team for a resolution. Review, analyze and monitor various daily performance reports and communicate to management. Priority assessment, incident Investigation & diagnosis, execute Knowledge Base triage steps in standard operating procedure (SOP). Troubleshoot issues delving into root cause efforts and ability to handle disparate types of client inquiries. Liaises with Senior Leadership on project, operational, compliance and risk governance. Excellent problem-solving skills, with a demonstrated ability to identify and solve issues. Perform under minimal supervision and peer accountability on complex assignments. Experience 5 to 7 years Job Reference Number 12945