Travel Sales Executive - APAC Process

About the Company -

thesqua.re group ("the square group") is a tech-enabled global accommodations company that provides four star corporate and luxury serviced apartments in every major gateway city across the world.

We believe it is our innovation, service delivery, design thinking, and technology that separates us from the crowd. We achieve this by continually challenging ourselves to be as innovative as possible in everything we do: a mantra every employee has topped at the forefront of his mind every single day.

Culture:

JD -

· To answer the queries of the guests through mail & over the phone, & upselling the apartments in APAC region using the best sales skills.

· Closure of the inquiry by the agent by converting the generated leads to successful bookings, thereby generating the revenue along with the team.

· Ensure that customer queries/ complaints are addressed in a timely and efficient manner, and that calling TAT is maintained

· Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. To identify sales opportunities and effectively present key features and benefits of product(s) to secure new business.

· Complies with administration requirements & ensures productive use of all resources to achieve organizational objectives.

· To ensure that all client details are fully completed, including marketing information. To ensure that the agent has full knowledge of their own and competitors titles in order to achieve the requirements of this role.

· To constantly seek out new revenue generating opportunities to ensure that company targets are met. 

Eligibility Criteria -

·  4 to 5 years of experience in travel sales (International Process) or reservations

APAC

·  Prefer someone who is having a degree in Hospitality management from reputed institute

·  Excellent communication, sales acumen and presentation skills

·  High energy levels, good analytical & problem solving skills, positive attitude.

. Excellent time management, prioritization and organization skills

. Should be a team player

. Should be flexible with the shifts