Travel operations & sales executive

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Travel Operations & Sales Executive at Finder.co, you will play a crucial role in managing our travel operations and driving business growth through exceptional client engagement and conversion. With a focus on providing hassle-free travel experiences, we are dedicated to redefining the way people explore destinations. - Identify and contact potential leads through various channels like phone, email, and social platforms. - Convert inquiries into confirmed bookings by delivering persuasive communication and tailored travel solutions. - Build and nurture strong client relationships to foster repeat bookings and referrals. - Coordinate end-to-end travel operations, including bookings, vendor confirmations, itinerary management, and on-ground support. - Collaborate with suppliers, transport partners, and accommodation providers to ensure seamless execution of travel plans. - Monitor booking pipelines, handle cancellations, and manage last-minute changes. - Provide detailed travel information, cost breakdowns, and destination insights to clients. - Deliver timely communication and updates before, during, and after travel. - Resolve operational and customer issues promptly and with empathy. - Work with the team to develop promotional offers and campaigns aimed at boosting sales. - Analyze booking trends and customer feedback to enhance service delivery. Key requirements for this role: - Bachelor's degree in Tourism, Hospitality, Business, or related fields. - At least 3 years of experience in travel sales or operations. - Excellent communication and negotiation skills in English, Hindi, and additional regional languages. - Strong organizational and multitasking abilities. - Customer-first attitude. - Proficiency in CRM tools, travel booking platforms, or Excel/Sheets. This is a full-time, permanent position with benefits such as cell phone reimbursement, paid sick time, paid time off, performance bonuses, and yearly bonuses. If you are passionate about travel, client engagement, and business growth, we invite you to join our dynamic team at Finder.co.,

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