Travel Desk Executive

Job Title: PA & Travel Desk Executive

Department: Administration / Corporate Services

Location: Koparkhairane, Navi Mumbai

Employment Type: Full-time

Position-1

CTC: ₹3, 00,000 – ₹5, 00,000 per annum (Based on experience and fit)

Role Overview

The Travel Desk Executive is responsible for managing all travel-related activities for

employees and guests, ensuring seamless coordination, cost-effective arrangements, and

compliance with company policies. This role demands excellent organizational skills,

attention to detail, and a customer-first mindset.

Key Responsibilities

• Manage schedules, calendars, and appointments
• Handle phone calls, emails, and correspondence
• Arrange travel, accommodations, and itineraries
• Provide general administrative and clerical support
• Coordinate domestic and international travel bookings (flights, hotels, transport)
• Handle visa applications and travel documentation
• Negotiate rates with travel vendors and maintain vendor relationships
• Ensure adherence to company travel policies and budgets
• Provide real-time support for travel changes, cancellations, or emergencies
• Maintain accurate MIS for travel records and expense reports
• Liaise with HR and Finance for approvals and reimbursements
• Update travelers with itinerary details and travel advisories
• Monitor travel trends and suggest improvements to travel processes

Required Skills & Qualifications

• Bachelor’s degree in Hospitality, Travel, Business Administration, or related field
• 3+ years of experience in travel coordination or customer service
• Proficiency in travel booking platforms (e.g., Amadeus, Galileo, Sabre)
• Strong communication and negotiation skills
• Ability to multitask and work under pressure
• Familiarity with international travel regulations and visa processes
• High level of confidentiality and professionalism

Preferred Qualifications

• Certification in Travel Management or IATA
• Experience handling executive-level travel (CEO, COO, etc.)

Success Metrics

• Timely and cost-effective travel arrangements
• High traveler satisfaction scores
• Compliance with travel policies
• Efficient resolution of travel-related issues

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Work Location: In person