Travel Consultant

Full job description Travel Sales Consultant is responsible for assisting clients in planning and booking travel arrangements, ensuring seamless experiences tailored to their needs and preferences. Core Function: ·      Handle domestic and international travel queries, sell holiday packages, manage hotel bookings, sell air tickets and close travel sales deals. ·      Handle domestic & international travel inquiries from B2C clients (via calls, WhatsApp, & emails). KEY RESPONSIBILITIES: Client Consultation: ·      Engage with clients to understand their travel requirements, preferences, and budgets. ·      Provide detailed information on destinations, accommodations, tours, and activities. ·      Offer personalized travel recommendations based on client interests and expectations. Itinerary Planning: ·      Create and customize travel itineraries, including flights, accommodations, transportation, and activities. ·      Ensure itineraries are well-structured, within budget, and aligned with client preferences. Booking and Reservations: ·      Arrange and confirm bookings for flights, hotels, rental cars, and tours. ·      Handle travel-related documentation, such as visas, insurance, and tickets. ·      Manage booking modifications and ensure smooth travel arrangements. Flight Ticketing: ·      Handle domestic and international air ticketing and Process flight reservations and issue tickets through B2B booking platforms. ·      Manage fare rules, reissues, cancellations, and refunds Process  ·      PNR creations and ticketing as per client requirements ·      Managing group bookings and special requests (meals, seats, extra baggage, etc.). ·      Ensuring error-free issuance and timely delivery of tickets. ·      Maintaining up-to-date knowledge of airline policies, schedules, and promotional fares Customer Support: ·      Provide assistance before, during, and after travel, addressing any concerns or unexpected issues. ·      Support clients with changes or cancellations in their travel plans. Industry Knowledge & Supplier Relations: ·      Stay informed about the latest travel trends, destination updates, new accommodations, and airline regulations. ·      Build and maintain relationships with travel suppliers and vendors to secure the best deals and services. Sales & Marketing: ·      Promote and sell travel packages, special deals, and additional services. ·      Upsell value-added services such as travel insurance, guided tours, and premium experiences. ·      Contribute in knowledge base and sales/marketing material (Print /Digital) development Administrative Tasks: ·      Maintain accurate records of client bookings, interactions, and payments. ·      Ensure invoicing and payment processing are handled efficiently. Job Type: Full-time Work Location: In person Pay: Approx. ₹15,000.00 per month (Also Depends on Previous Salary) + attractive sales incentives Requirements: ·      Good typing speed and knowledge in Microsoft Office Products - Outlook/Word/Excel ·      Fluency in English, Hindi, Gujarati and any additional Indian language is a plus Education: ·      Diploma/Bachelor's (Preferred) ·      Experience: ·      ​Prior experience as a Travel Consultant / Travel Executive / Holiday Package Sales Consultant. ·      Excellent sales, communication, and negotiation skills. ·      Ability to close travel deals independently and work under target pressure.