Travel Consultant

**Job Role: - **Flight Ticket Booking**: Handle domestic and international flight reservations, ensuring accuracy and best fares. - **Customer Service**: Assist clients with queries regarding travel itineraries, ticket changes, cancellations, and refunds. - **Fare Calculation**: Utilize Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre to provide accurate fare quotes and issue tickets. - **Itinerary Planning**: Suggest suitable routes and flight schedules based on client preferences and travel needs. - **Visa & Travel Documentation**: Guide clients on travel documentation, visa requirements, and policies related to different destinations. - **Cost Management**: Compare fares, airlines, and promotional deals to ensure cost-effective travel solutions for clients. - **Problem Resolution**: Address flight delays, cancellations, and any travel disruptions by coordinating with airlines. - **Reporting**: Maintain daily logs of bookings, cancellations, refunds, and generate periodic sales and performance reports. - **Advisory Role**: Stay updated on airline policies, travel restrictions, and emerging trends in the travel industry. - **Sales Support**: Promote and upsell travel packages, insurance, and additional services to clients. - **Team Collaboration**: Work closely with other departments like sales, operations, and accounts to ensure seamless service delivery.