Travel Consultant

Job Title: Travel Consultant – Navigator GDS (Level 2) Experience Required: Minimum 1 Year Location: Airoli, Navi Mumbai Employment Type: Full-Time Joining: Immediate Joiners Preferred (Buyout Option Available) Key ResponsibilitiesHandle B2H (Business-to-Human) Voice interactions with clients, providing accurate travel solutions and support. Work on Sabre and Amadeus GDS in cryptic mode for reservations, ticketing, reissues, cancellations, and ADM processing. Manage flight bookings, fare quotes, PNR creation, and itinerary changes while maintaining service quality standards. Ensure accuracy and compliance with airline policies and internal quality metrics. Communicate effectively with internal teams and customers to resolve queries promptly. Maintain knowledge of airline procedures, travel products, and fare rules. Required Skills & CompetenciesGDS Expertise: Strong hands-on experience with Sabre and Amadeus in cryptic mode (both mandatory). Ticketing & ADM Experience is required. Excellent verbal communication skills for voice-based B2H support. Strong written communication for email correspondence. Ability to handle complex travel requests efficiently. Detail-oriented, with strong problem-solving and customer service skills. Assessments RequiredSHL Assessment: Svar (B2 - 61) Writex (B2 - 60) GDS Assessment: Both Sabre & Amadeus Eligibility CriteriaMinimum 1 year of relevant experience in GDS operations (L2 level). Must be available for immediate joining. CompensationSalary Range: ₹5.5 LPA – ₹6.5 LPA Buyout option available for immediate joiners. Note: Candidates must successfully clear both SHL and GDS assessments to qualify for final selection.