Posted:5 hours ago|
Platform:
On-site
Full Time
Handle inbound and outbound calls related to travel bookings and customer inquiries.
Modify, cancel, or rebook travel itineraries as per client requirements.
Provide fare quotations, route options, and ticketing solutions efficiently.
Maintain accurate records of client interactions and transactions.
Ensure excellent customer satisfaction and adherence to service quality standards.
4 months to 3.5 years of experience in the travel or BPO industry.
Excellent verbal and written communication skills in English.
Strong customer service and problem-solving skills.
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