Responsibilities Making Itineraries for various destinations across Asian countries. Deriving hotel and other package rates from OTA's/ offline suppliers. Handling day to day queries of the clients. Getting ticket details worked out as according to the client’s requirement in liaison with the ticketing department. Finalisation of bookings and getting it passed on to the clients. After Sale Services. Provide excellent customer service to passengers by answering questions and handling complaints Handle refunds and credit requests Qualifications Graduate or equivalent Experience in customer service or hospitality is a plus Strong communication and interpersonal skills Proficient in relevant computer applications and airline reservation systems and proficiency in google sheet. Assist passengers with reservations, ticketing, and flight schedule inquiries and coordinate with Airlines. additional Information Job Title: Making itineraries for destinations across Asian countries Work Environment: This role involves a significant amount of direct contact with customers and requires standing and walking for extended periods. Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations. Location: Kolkata Employment Type: Full-time, Excellent customer service skills to handle bookings, inquiries, complaints, and provide overall assistance to passengers. Detail-oriented to manage accurate ticketing and reservations, ensuring no errors in the booking process Show more Show less

As a Travel Agent at Oasis Travels, your primary responsibilities will include handling ticketing for both Domestic and International sectors. You will be tasked with creating quotations, itineraries, and offering comprehensive end-to-end solutions to clients interested in traveling to various destinations. It is essential to meticulously manage the accounts and bills of potential clients. Proficiency in Galileo GDS is crucial for this role, along with a minimum of 3 years of experience in a similar domain. To excel in this position, you should hold a graduate degree or equivalent qualification. Strong communication and interpersonal skills are essential, along with proficiency in relevant computer applications, airline reservation systems, and Google Sheets. You will be expected to assist passengers with reservations, ticketing, flight schedule inquiries, and coordinate effectively with airlines. The job title for this role is Airline Ticketing Agent for International Flights, with a primary focus on ticketing. The work environment involves significant direct customer interaction, requiring you to stand and walk for extended periods. The salary offered will be based on your experience, qualifications, market rates, and business considerations. This full-time position is based in Kolkata. Your success in this role will be determined by your excellent customer service skills in managing bookings, inquiries, complaints, and providing overall assistance to passengers. Attention to detail is crucial to ensure accurate ticketing and reservations, thereby minimizing errors in the booking process.,

Company Description Welcome to Oasis Travels, your premier travel partner for both domestic and international journeys. We are dedicated to providing seamless and extraordinary travel experiences through our compelling services. Our team of experienced travel experts crafts bespoke itineraries tailored to each client's desires, ensuring personalized adventures. As an IATA-approved agency, we offer exclusive access to a variety of global destinations, providing unmatched travel opportunities. Role Description This is a full-time on-site role for a Travel Agent based in Kolkata. The Travel Agent will handle day-to-day tasks including making travel reservations, m aking itinerary and booking tickets, offering car rental services, and arranging comprehensive travel plans. The role also involves providing excellent customer service and conducting sales activities to meet clients' travel needs. Qualifications Skills in making Reservations and Travel Arrangements Strong Customer Service capabilities Experience in Car Rental services Proficiency in Sales and Client Engagement Excellent verbal and written communication skills Ability to multi-task and manage time effectively Previous experience with travel agencies preferred Bachelor’s degree in Travel and Tourism or related field beneficial