Transport Coordinator

As an Executive Transport Coordinator, you will play a crucial role in the Transport Control Tower team, ensuring smooth operations and service delivery for both internal and external customers within your designated work stream. Your primary responsibilities will include: - Tracking deliveries based on defined Turn-Around-Time (TAT) - Obtaining Proof of Delivery (POD) scan copies from Transporters - Proactively identifying opportunities for performance improvement based on customer feedback - Managing day-to-day track & trace activities - Handling calls and emails related to the work stream - Managing peak volumes and month-end activities - Ensuring compliance with all security and organizational policies To excel in this role, you should possess: - Strong communication and analytical skills - Proficiency in MS Office and MS Excel - Deep understanding of Transport Operations and Customer Service - Familiarity with Transportation Management Systems (TMS) or Enterprise Resource Planning (ERP) software - Flexibility to work in various shifts as per operational requirements Ideally, you should have 1 to 2 years of work experience in the Supply Chain or Service Industry, with a graduation degree in any discipline. This full-time, permanent position based in Gurugram, Haryana, offers health insurance, life insurance, paid time off, Provident Fund benefits, and opportunities for performance bonuses and yearly bonuses. Experience in Transportation management and planning will be preferred, with a minimum of 2 years in Transportation management and 1 year in Transportation planning. If you are passionate about using your skills in Transport Operations and Customer Service to ensure customer satisfaction and operational excellence, we welcome you to join our team as an Executive Transport Coordinator.,