Training Senior Associate

NTT DATA

0 years

5 - 6 Lacs

gurgaon

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

training support monitoring reporting tracking coaching communication excel content development design schedule

Work Mode

On-site

Job Type

Part Time

Job Description

In these roles you will be responsible for:
Responsibilities:

Deliver monthly Language, Voice and Accent classroom/virtual training, support business through daily call monitoring and floor activity by working closing with the team and business requestors.
Reporting and tracking training effectiveness
Interviewing new hires
Regular and continuous touch base with floor and trainees to map improvement through coaching, feedback and communication-based projects

Requirements for this role include:
Key Skills:

Communication Skills: Voice and Accent Training Delivery, Excellent communication skills, Excellent Facilitation/training skills
Skills: Coaching and Feedback
Skills: Proficient in MS Excel and MS PPT

Preferences: - Optional (nice-to-have's)

Skills: Instructional Design Skills (a good-to-have skill)

Required schedule availability for this position is Monday-Friday (2:00pm/6:00 pm to 12:00am/3:00 am IST). The shift timings cannot be changed. Additionally, resources may have to work on weekends basis business requirement.

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