Training Manager - Housekeeping

Urban Company (UC)

5 - 10 years

3 - 7 Lacs

kolkata pune ahmedabad

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Skills Required

housekeeping hk cleaning deep cleaning housekeeping management hotel housekeeping

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Company

Lead all training programs for professionals offering home cleaning services in allotted city.
Develop and refine training content, ensuring it aligns with industry standards and best practices.
Provide hands-on training and support to professional partners on standard operating procedures (SOPs) to ensure the delivery of high-quality services.
Implement strategies to improve service quality through training interventions.
Lead a team of trainers/professionals, providing guidance and support to ensure consistent training delivery across all locations.
Monitor and evaluate the effectiveness of training programs, making necessary adjustments to meet evolving business needs.
Collaborate with cross-functional teams to identify training needs and develop targeted solutions to address gaps.
Stay updated on industry trends and best practices in training and development for blue-collar workers.

What We Need:

Bachelor's degree in Hospitality Management, Business Administration, or related field.
5+ years of experience in top-tier Hotels, Facility Management, or Startups, with a focus on training and development.
Strong leadership and communication skills, with the ability to inspire and motivate teams.
Proven experience in managing teams of trainers/professionals, preferably in hotels or facilities management.
Demonstrated expertise in developing and delivering training content for blue-collar workers.
Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Passion for delivering exceptional customer experiences and driving continuous improvement.

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