Training Manager-Cross Sell COE

As a Training Manager-Cross Sell COE in the Turbo Cross Sell department, your role involves preparing Sales Trainers for effective delivery by conducting orientation to sales processes and products. You will be responsible for monitoring training sessions to gather valuable feedback and inputs, as well as adding value to the sessions. Developing individual coaching plans and refreshers for bottom quartile agents on the floor will be part of your responsibilities. You will also need to structure training plans to meet financial objectives and conduct exercise sessions for new and current sales employees. Additionally, updating and maintaining knowledge articles while tracking their usage, and developing effective tools and rebuttals based on Training Needs Identification (TNI) from Quality Teams are crucial aspects of your role. Qualifications Required: - BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate Experience: - Senior Level (10-18 years),