Training Manager-Cross Sell COE

10 - 18 years

0 Lacs

Posted:6 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Requirements

Role/Job Title

– Training Manager-Cross Sell COE

Function/Department

- Turbo Cross Sell

Job Purpose

Training Batch Certification and new agents First month performance. Managing training calendar to meet business demands

Roles & Responsibilities

  • Prepares Sales Trainers for effective delivery, by conducting orientation to sales process and products.
  • Monitors Training sessions for valuable feedback and inputs on training and also value adds to the session.
  • Develops individual coaching plans and refreshers for bottom quartile agents on the floor
  • Structures training plans to meet financial objectives
  • Conducts exercise sessions for new and current sales employees.
  • Updates and Maintain Knowledge articles and track usage.
  • Develop effective tools & rebuttals basis TNI from Quality Teams
  • Managerial & Leadership Responsibilities - (if applicable) : Yes

Education Qualification

BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate.

Experience

Senior Level (10-18 years)

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IDFC FIRST Bank logo
IDFC FIRST Bank

Banking and Financial Services

Chennai

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