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2.0 - 3.0 years
4 - 6 Lacs
Pune
Work from Office
We seek a HR Assistant to join our Human Resources team. You will be responsible for developing and implementing internal ZS learning and development plans. In addition, the role will lead some key ongoing HR operations processes and serve as the project lead for targeted new initiatives. What youll do: Design regional and local training plans in partnership with business stakeholders. Implement best practices, tools and templates for training planning Develop communication plans and customize messages for regional stakeholders. Ensure consistent and targeted communication with regional business leaders and training participants Collaborate with the extended Learning Expertise Development team to prioritize learning and development initiatives based on business needs Coordinate the regions new hire programs, milestone workshops, and ZS Academy; Partner with local subject matter experts to customize learning deliverables for regional needs Monitor evaluation data/stakeholder feedback and develop improvement plans where needed Coordinate key ongoing HR operations processes. Lead targeted HR projects to improve processes or address new business needs. What youll bring: Bachelors degree required 2-3 years professional experience in human resources, learning and development, preferably in a professional services environment Ability to assess performance improvement needs and identify appropriate solutions Ability to establish and implement curriculum plans Effective project management skills Ability to proactively and continually collaborate with clients and colleagues to ensure timely, efficient, and accurate deliverables Confirmed ability to analyze problems and create creative solutions Excellent verbal and written communication skills to work effectively across levels of the organization Ability to maintain high level of confidentiality and work with highly sensitive data and information Knowledge of adult learning principles, instructional design, and evaluation methodologies desirable
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Sales Training Manager, your role involves managing and effectively delivering Regional Train-the-trainers/content development/training coverage. You will be responsible for designing and rolling out region-specific content by understanding regional training requirements through regular communication with Sales Head and respective unit heads. Coordinating with sales managers and internal teams to structure training plans of the region to meet business needs will be a key aspect of your role. You will also plan and schedule the training calendar for the region on a monthly basis and share it with the Head Office. Your responsibilities will include conducting Train-the-trainer sessions in the regions for existing and new sales trainings such as Prarambh, Range Selling, District Buddy, GREAT5, and 8 Steps of Call. It will be your duty to ensure the delivery of trainings through Sales trainers as per defined learning journeys and update training records to the Central MIS for the region. Additionally, you will provide inputs from the market to the management for the development of relevant content and maintain updated records of training MIS for the region. To excel in this role, you must possess experience in sales, understanding of distribution channels, modern and traditional trade, and GTM. Previous experience as a professional sales trainer and soft skills trainer is essential along with advanced customer service and time management skills. Excellent oral and written communication skills, the ability to design effective training programs, and outstanding sales coaching skills are also required. The ideal candidate will hold a Bachelor's degree or Post-graduation with a minimum of 8 to 10 years of experience in training, preferably in sales or product training. A Train-the-trainer certification would be an added advantage for this role.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
delhi
On-site
Edelman's continued evolution as the leading communications consultancy requires a paramount focus on product development (technology and services) that leverages data and AI to transform its own and its clients" businesses. To achieve this vision, Edelman is establishing a critical new AI-driven division consisting of four primary departments, each with specific roles and responsibilities in the development, delivery, and deployment of AI and data solutions across Edelman and the communications industry. As an AI Transformation Lead, you will play a key role in supporting our internal business groups through AI transformation to enhance how Edelman delivers value to our trusted clients. Responsibilities: - Provide dedicated, daily change leadership and assistance to the AI Build consulting team and dedicated business leads. - Develop the overall Organizational Change Management strategy and detailed plan for the full lifecycle of technology implementation, process change, and upskilling utilizing new tooling and capabilities. - Facilitate collaboration between AI Build team leads and their business lead counterparts post AI build delivery for all change management activities. - Utilize proven change management methods, tools, and techniques to drive the transformation efforts of the AI Build team. - Develop and deploy OCM activities as needed, including drafting communication materials, creating and delivering policy and training materials, and implementing workforce transition plans and readiness surveys. - Troubleshoot and problem-solve effectively to meet objectives. - Engage stakeholders, especially business group leadership, to support and mitigate departmental resistance. - Identify high-impact process change areas early and clarify them to impacted business group stakeholders. - Lead communications planning and development activities at corporate, project team, and local levels, providing guidance to business group leadership and SMEs delivering communications across the Edelman network. - Assist in training planning, development, and delivery, collaborating with the AI Build group, business group stakeholders, and AI GTM enablement functions. - Support Value Realization activities to leverage business benefits effectively as a key change lever to drive optimal adoption. Basic Qualifications: - Bachelor's Degree in a related field of study (e.g., business, management, human resources, instructional design, organizational behavior, or psychology) or equivalent experience. - Minimum of 8 years of experience in change management roles with a focus on large-scale implementations. Preferred Qualifications: - Proven track record of leading change management initiatives, especially in complex organizational settings, preferably within the communications or AI industries. - Strong facilitation skills to support collaboration between the AI Build team and business group counterparts. - Experience in planning, developing, and delivering training programs for internal teams and senior leadership stakeholders. - Master's Degree in a related field of study (e.g., business, management, human resources, instructional design, organizational behavior, or psychology) or equivalent experience. - Project Management support and Work Plan development experience. - Background in risk and issue management. Why join us - Impactful Work: Play a key role in transforming the workflows of the leading PR/communications firm globally. - Collaborative Environment: Work with a diverse and talented team, driving innovation across multiple disciplines. - Professional Growth: Opportunities for continuous learning and development in the rapidly evolving field of AI.,
Posted 3 weeks ago
10.0 - 18.0 years
0 Lacs
kolkata, west bengal
On-site
The Training Manager-Cross Sell COE in Turbo Cross Sell department holds the responsibility of overseeing Training Batch Certification and ensuring new agents" First month performance meets the business demands. The role involves preparing Sales Trainers for effective delivery by conducting orientation to sales process and products. This includes monitoring training sessions to provide valuable feedback and inputs, as well as developing individual coaching plans and refreshers for bottom quartile agents on the floor. The Training Manager is also accountable for structuring training plans to meet financial objectives, conducting exercise sessions for new and current sales employees, updating and maintaining knowledge articles, and tracking their usage. Additionally, the role involves developing effective tools and rebuttals based on Training Needs Identification from Quality Teams. The ideal candidate for this position should possess a Bachelor's degree in BA, BCom, BSc, BBA, BCA, BE, BTech, or any other graduate qualification. The expected experience level for this role is Senior Level with 10-18 years of relevant experience. The Training Manager is expected to be proactive, detail-oriented, and possess strong leadership skills to effectively manage the training calendar, drive performance improvements, and contribute to the overall success of the Turbo Cross Sell department.,
Posted 3 weeks ago
10.0 - 18.0 years
0 Lacs
kolkata, west bengal
On-site
The Training Manager-Cross Sell COE plays a crucial role in the Turbo Cross Sell department by focusing on training batch certification and monitoring new agents" performance in their first month. The key responsibility involves managing the training calendar to align with business demands. To enhance the effectiveness of Sales Trainers, the Training Manager conducts orientation sessions on sales processes and products. They actively monitor training sessions to gather valuable feedback and suggestions for improvement, thereby enriching the overall training experience. Individual coaching plans and refresher programs are developed for agents in the bottom quartile to boost their performance on the floor. In line with financial objectives, the Training Manager structures training plans and conducts exercise sessions for both new and existing sales employees. They are responsible for updating and maintaining knowledge articles while tracking their usage. Furthermore, the development of tools and rebuttals based on Training Needs Identification (TNI) from Quality Teams is a key aspect of this role. The ideal candidate for this position should hold a Bachelor's degree in BA, BCom, BSc, BBA, BCA, BE, BTech, or any other graduate qualification. With a substantial experience ranging from 10 to 18 years at a senior level, the Training Manager-Cross Sell COE is expected to bring a wealth of knowledge and expertise to drive training excellence within the organization.,
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
AM - Training Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment. Key Accountability: Hiring: Hiring candidates as per client and process requirement on all communication parameters Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. Detailed daily New Hire training review Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients Coordination: Conduct interventions during process training and nesting TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities
Posted 2 months ago
1.0 - 4.0 years
0 Lacs
Vadodara
Work from Office
Job Summary: The Clinical Instructor & Coordinator is responsible for delivering clinical instruction and coordinating clinical training programs. This role ensures high-quality clinical education and effective management of clinical activities. Key Responsibilities: Provide clinical instruction and mentorship to medical students. Develop and implement clinical training schedules and curricula. Coordinate with healthcare facilities for student placements. Monitor and evaluate student performance in clinical settings. Ensure compliance with accreditation standards and university policies. Facilitate communication between students, faculty, and clinical sites.
Posted 2 months ago
5.0 - 10.0 years
5 - 10 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Naresh IT KPHB branch is hiring for an experienced trainer for AWS . Should have a good knowledge on AWS. Up to date knowledge of IT skills & software packages. Designing the Course modules as per the skills needed. Training experience is mandatory. Upto date knowledge of IT skills & software. Designing the Course modules. Mandatory to have training experience.
Posted 2 months ago
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