Job
Description
Division/Functional : Pharma & Healthcare Reports to : Country Manager Department : Sales/Commercial Training Job SUMMARY: This Leader is responsible for the development and implementation of the Medical Program for India, with the objective to facilitate appropriate scientific exchange and advance the knowledge and skill set of health care providers (HCPs) using companys products. The Leader is responsible for the creation of a curriculum of training that is strategically aligned to the countrys commercial objectives and is industry leading in both scientific and clinical content. The position is also responsible for the comprehensive delivery and oversight of execution of this program in country. The role will involve continuous and close collaborative relationships with national key opinion leaders as well as significant cross functional internal working at an ISM, regional and country level. KEY DUTIES AND RESPONSIBILITIES: Development and implementation of a strategic plan of Medical Education in the different therapeutic areas Collaborative working with ISM, Marketing & Medical Affairs in devising and agreeing the strategic goals and framework of the program in country. Implementation of a series of tactics designed to advance HCP education of and experience with companys roducts under the program. Development and distribution of scientific and clinical material Creation and adaptation of centrally approved scientific and clinical content for training materials to be used in In Country Educational Workshops involving local HCPs. Periodic monitoring of market trends and competitive landscape to assess the need for revisions to the current scientific and clinical training materials. Advancement and implementation of a trainer development program Conduct a strategic mapping of in country trainer expertise and interests. Collaborative working with ISM, and in country contacts to identify new trainers. Development of a deployment plan to partner with appropriate trainers for key clinical and scientific projects (including but not limited to podium presentations, training events and media). Update the development curriculum to offer advancement to our trainers and meet their needs for continuous up-skilling and new learnings Measuring effectiveness of the Program Ensure accurate and regular measurement of relevant business outputs from the delivery of the Training Program with presentation to relevant stakeholders as appropriate. Critically reviewing, benchmarking of, and modification of the current format of delivery of the Program, to ensure the delivery of an industry leading Medical Education Program. Maintain current knowledge of current and future company products Maintains an in depth understanding of current and future company products Maintains a broad knowledge of relevant competitor current products and pipeline products. Support in key initiatives for patient and physician programs Ensure all scientific content is in accordance with our key messages and compliance requirements Work closely with marketing and country manager to ensure proper development of these marketing initiatives from medical content and value. Education and Experience Science based background. Experience in the pharmaceutical & device industry, andor fields related to training. Able to understand the clinical and scientific aspects of the therapeutic areas Comfortable discussing scientific data and clinical techniques with senior clinicians and colleagues Focusing on performance - ensuring accountability and driving results Building collaborative relationships Acting as an Owner - using resources and making decisions in the best interest of the company Excellence Focused - demonstrating passion and commitment to turning strategy into reality; driving results by focusing on prioritization, continuous improvement and innovation Influencing - persuading others to follow a path; can negotiate to win Inquisitive - showing curiosity; asking questions, and challenging the status quo to make strong decisions Open and Authentic - self-aware of impact on others, presents genuine self to form relationships, and magnifies diversity of markets, people and perspectives to drive business outcomes in an inclusive manner Optimistic - has a positive outlook; aligns with business needs and has a can-do attitude Talent Magnet - identifies and invests in people; amplifies strengths to build the best talent Excellent analytic and problem-solving skills Excellent organizational skills Very strong interpersonal skills Excellent command of spoken English and preferably confident in at least one other relevant language Willingness to travel on a frequent basis Reliable and swift in communication High level of personal accountability and self-motivation Essential Skills, Experience, and Competencies Customer Focus: Ability to build trust (CUSTOMER FOCUS) Planning and Organizing: Ability to work under pressure and be flexible to change (INNOVATION IMPACT) Initiating Action and Gaining Commitment: High level of initiative with excellent influencing skills (COLLABORATION IMPACT) Building Trust: Strong listening and communication skills, high energy (PEOPLE and PASSION) Continuous Improvement: Demonstrate innovation and ability to drive continuous improvement (INNOVATION) Passion for Results: Driven execution focus (IMPACT) Takes personal responsibility for and demonstrates a high level of understanding of and adherence to the applicable internal policies, including but not limited to our Code of Ethics and Business Conduct and other policies applicable to your job, and external laws and regulations governing your activities. Exhibits high business ethics standard in dealing with internal and external stakeholders, including dealing with others honestly and openly, showing accountability, being reliable and trustworthy and being loyal to the company. Completes all required compliance and ethics related training within required timelines. Encourages a high level of understanding of and adherence to compliance and ethics amongst colleagues and third parties. Fully co-operates in any internal and external audits, investigations and inspections. Should intake customer complaints, collect as much information as possible, and then forward to Quality Assurance department without fail
