Trainer

You will be responsible for developing, implementing, and overseeing comprehensive training programs to ensure that our staff is equipped with the skills and knowledge needed to excel in their roles. This role is crucial in supporting the organization's goals and objectives. Your main responsibilities will include developing and designing training programs that align with the organization's objectives. You will incorporate effective instructional design principles to create engaging and impactful training content. It will be your responsibility to coordinate the training schedule, ensuring that all new staff commence training as per the schedule and monitor existing staff's participation in ongoing training. Your role will involve conducting thorough training needs assessments to identify skills and knowledge gaps among the staff. You will collaborate with stakeholders to understand specific training requirements and develop training modules that cater to diverse learning styles and needs. Utilizing various media and tools, you will create interactive and effective training materials. As a Trainer, you will create a comprehensive training calendar encompassing both in-person and online training sessions. You will select appropriate training methods such as workshops, seminars, e-learning, and hands-on sessions. Maintaining accurate training records for all staff and gathering feedback from trainees to continually improve training programs will also be part of your responsibilities. You will assess the impact and effectiveness of training on employee skills and performance and implement improvements based on assessment outcomes. It will be your duty to monitor the effectiveness of training programs and manuals and make necessary updates and adjustments to training materials as required. Additionally, you will monitor and ensure that all store staff maintain their SEED status and attend required Apple training sessions to stay updated on product knowledge. In addition to internal training, you will conduct training sessions for customers to enhance their product knowledge and user experience. You will also participate in store support and sales activities as per the schedule to stay connected with the store environment. This position is full-time and falls under the Service department. The job location is Indore, and the ideal candidate should have 1-5 years of experience, be a graduate, and possess a mid-senior level of seniority.,