Customer Training Jobs – Apply to Latest Customer Training Job Vacancies

0.0 - 4.0 years

1 - 4 Lacs

Pune

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Position Name : Implementation & Care Executive Type: External/Third party payroll Department: Marketing Location: Pune ** A Two-wheeler is mandatory for this role, as the role will involve travel across various construction sites ** About Hilti India (https://www.hilti.in/): Hilti India is a marketing organization of the Hilti Group, a Swiss multinational that develops, manufactures, and markets products for the construction, building maintenance, and energy & industries, mainly to the professional end-user. It manufactures and markets an array of fastening & anchoring systems, power tools, and firestop installation systems. With some 32,000 people in more than 120 countries, we're a great place for you to show us your worth as you learn, grow and carve-out your career. About the job: An Implementation & Care Executive will assist in growing and supporting a new software product and service with local, regional, and global partners at Hilti. As part of the Design Optimal Solution phase with the customer this individual will work directly with the Software Field Specialist and customer to define the optimal implementation package. This position will also be responsible for defining and executing the phase of our ON!Track customer base by working directly with the customer platform to analyze gaps and opportunities to drive customer loyalty within our Software as a Service (SaaS). Day to Day responsibilities including: 1. Play the leading role of implementation of the software and retention of the customers 2. Work with the Ontrack Sales Team during the customer analysis to design the optimal solution for each individual customer's implementation plan, including selling additional days and/or taggers 3. Visiting jobsites and warehouses, Tagging of physical assets & Training the customers on On!Track 4. Gathering of data of all the assets, commodities and consumables in coordination with the customer 5. Follow the implementation & care process as per the given excel tools and get the customer's acknowledgement for all steps in the process 6. Coordinate efforts of entire team of On!Track Sales, marketing team, and back office with a goal of improving market reach of ON!Track solution. 7. Collaborating with Sales team to retain the customer on On!Track 8. Support launch of new products and features to Customers by acquainting them with feature benefits and solution functionality . What you need is: 1. Sales, Marketing or Business Development experience 0-3 Years minimum 2. Software / solution selling preferred but not a must. 3. Education: B.Tech / B.E / Engineering Mechanical / Civil (Preferred) 4. Demonstrated analytical, problem-solving and creative mind when facing problems with no obvious solution 5. Ability to make key decisions regarding change management and adjust each plan to the individual needs 6. Strong interest in software and skilled in Microsoft office suite 7. Ability to work in a cross-functional team environment: Marketing, Sales and 3rd party service provider 8. Good written and verbal communication skills. 9. Ability to multitask, prioritize, and manage time effectively. 10. Drive to develop strong and sustainable relationships internal and external 11. A go getter with decent negotiation skills 12. Comfortable with jobsite conditions and Willingness to travel up to 80%

Posted 2 days ago

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Sales and Service Engineer Sudena Protolabs

1.0 - 2.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Servicing of Customers and Sales Function also. Responsibilities: Sales: Business Development: Identify and develop new business opportunities within your assigned territory. Conduct market research and identify potential customers. Build and maintain strong relationships with existing and potential customers. Prepare and deliver sales presentations and product demonstrations. Negotiate contracts and close sales deals effectively. Achieve sales targets and quotas. Customer Relationship Management: Understand customer needs and provide tailored solutions. Build long-term customer relationships through excellent service and communication. Address customer inquiries and concerns promptly and professionally. Service: Technical Support: Provide on-site and remote technical support to customers. Diagnose and troubleshoot equipment malfunctions. Perform equipment installation, repair, and maintenance. Ensure customer satisfaction with product performance. Service Delivery: Coordinate service appointments and ensure timely service delivery. Maintain accurate service records and documentation. Manage inventory of service parts and equipment. Customer Training: Provide technical training to customers on the use and maintenance of equipment. Educate customers on product features and benefits.

Posted 4 weeks ago

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