58 Customer Training Jobs

As a Technical Support Engineer for CNC machines, your responsibilities will include: - Providing technical support for CNC machine installation, commissioning, and operation. - Conducting on-site customer training, trials, and application testing. - Collaborating with sales and engineering teams to deliver customized solutions. - Supporting new product launches with documentation, testing, and localization. - Preparing technical manuals, training materials, and support documents. - Participating in demos, exhibitions, and customer meetings. To qualify for this role, you should have: - A Bachelors degree in Mechanical / Electrical / Mechatronics Engineering or a related field. - 7-8 years of...

Role & responsibilities Diagnose, troubleshoot, and resolve issues related to 3D printers and additive machines. Install and configure new printers and firmware (Klipper, Marlin), ensuring smooth operation. Provide customer training on equipment use, maintenance, and best practices. Perform preventive maintenance to reduce downtime and improve reliability. Offer remote and on-site technical support, ensuring timely resolution of customer queries. Manage service tickets and ensure timely closure within SLA. Document service activities and prepare detailed service reports. Support AMC execution and warranty claim processes. Build strong customer relationships and provide solutions tailored to ...

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.? Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced...

As a Mechanical Cooling Systems Application Design Senior Engineer at Schneider Electric Regional Execution Platform (REP) in Delhi, your role will be crucial in both Pre and Post order phases, with a special focus on E-house (O&G and MMM) and Datacenter business. **Role Overview:** During the Pre-order phase, you will collaborate with Tender Managers to enhance SE market share and revenue within specific Partner/End-user by providing technical solution design and implementation of SE cooling solutions. This includes dedicated calculations to support the selection of each solution. Post-order, you will be responsible for the technical aspects of solutions orders secured by the SE organizatio...

As a Customer Account Manager at our company, your role will involve maintaining ongoing customer relationships, contributing to customer retention, onboarding, and training clients. You will be responsible for providing insights on client-to-business interactions, improving customer experience through product support, and handling customer queries. Key Responsibilities: - Stay up to date with UAE VAT regulations and Dubai E-Invoicing requirements (e.g., FTA guidelines) to ensure project activities are compliant. - Assist clients in setting up, integrating, and maintaining E-Invoicing systems as per UAE regulatory standards. - Guide clients in preparing and filing VAT returns accurately and ...

Servicing of Customers and Sales Function also. Responsibilities: Sales: Business Development: Identify and develop new business opportunities within your assigned territory. Conduct market research and identify potential customers. Build and maintain strong relationships with existing and potential customers. Prepare and deliver sales presentations and product demonstrations. Negotiate contracts and close sales deals effectively. Achieve sales targets and quotas. Customer Relationship Management: Understand customer needs and provide tailored solutions. Build long-term customer relationships through excellent service and communication. Address customer inquiries and concerns promptly and pr...

- Role Overview: You will be responsible for performing installation, wiring, and commissioning of electrical panels, pump starters, and AIoT devices at customer sites while ensuring compliance with safety and quality standards. Additionally, you will troubleshoot, test, and debug electrical systems and IoT hardware to guarantee optimal performance and connectivity using various protocols such as MQTT, HTTP, LoRaWAN, WiFi, and Cellular networks. Your role will also involve configuring devices on cloud platforms, supporting integration processes, and implementing connectivity solutions for seamless operations. Furthermore, you will provide customer training, conduct handovers, and offer post-...

Role Overview: You will be responsible for finding potential buyers for the machines and services offered by the company, acting as a pillar for the organization to continuously increase its turnover. As a Sales Engineer, you will partner with the company and work towards increasing sales on a regular basis. Candidates residing in Hyderabad will be preferred. A background in Mechanical Engineering and experience in Laser Machine sales would be beneficial for this role. Key Responsibilities: - Search for new clients who could benefit from the company's products in a designated region - Cold call to arrange meetings with potential customers to prospect for new business - Travel to visit potent...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. To complement our rapid growth, we are actively looking for a talented and experienced Workforce Optimization (WFO) Consultant to join our Professional Services team. In this role, you will be responsible for consultative performance in all areas related to Five9's sol...

As a skilled professional in the field of Internet of Things (IoT) and Artificial Intelligence of Things (AIoT), you will be responsible for handling various tasks related to installation, commissioning, electrical panel wiring, pump starters, and providing onsite support for AIoT devices and solutions. Your expertise will be crucial in ensuring the seamless integration and operation of these advanced technologies. In this role, you will be expected to perform testing, troubleshooting, debugging, and configuration of IoT hardware and software on platforms such as thingZmate. Your ability to work with IoT communication protocols like MQTT and HTTP, as well as connectivity solutions including ...

As a PLC Systems Developer in the field of IoT and automation, your primary responsibility will be to develop, program, test, and debug PLC systems to meet project requirements. You will work on conducting field installations, wiring inspections, system commissioning, and ensuring quality and safety compliance. Troubleshooting PLC programs, electrical systems, and hardware issues during testing and onsite activities will also be a key part of your role. Additionally, you will be expected to provide customer training, offer technical support, and prepare necessary project documentation. Adaptability to new technologies, collaboration with internal teams, and frequent travel to customer sites ...

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. The service and support team maintains direct contact with customers pre-sale or post-sales or both. Custom...

WHO WE ARE Sapaad is a global leader in unified commerce platforms, delivering world-class software solutions for the food and beverage industry. Our flagship product, also named Sapaad, has achieved remarkable success over the past decade, empowering thousands of F&B businesses across 40+ countries with many more coming onboard each day. Driven by a passionate team of developers, designers, and product experts, Sapaad is constantly evolvingintroducing innovative, industry-defining features that set the benchmark for F&B tech. Headquartered in Singapore, with offices across five countries, Sapaad is backed by seasoned technology veterans with deep expertise in web, mobility, and e-commerce. ...

As a member of the Research & Development department at our company in Nashik, Maharashtra, India, your role will involve possessing a comprehensive understanding of LT switchgear product standards and certifications such as MCB, RCCB, RCBO, MCCB, etc. You will be responsible for ensuring quality assurance for customers and the organization by overseeing compliance at the inward, in-process, and finished goods levels according to relevant product standards. Monitoring the First Pass Yield (FPY), ensuring BIS mandatory compliance, conducting customer training, and supporting the sales/marketing team in tendering processes are also key aspects of the role. Additionally, you will be expected to...

The job requires you to be responsible for managing the Customer Service Field Team and supporting technicians. You will be required to attend customer calls and complaints in a professional manner. Your role will involve coordinating with clients, production team, and management. Proactively monitoring VTS devices through dashboard/MIS/Web App, planning replacement/maintenance of faulty devices, and conducting customer trainings on VTS front-end operations and report generations. Additionally, you will be responsible for GPS Data Analysis, updating Information Systems, and reporting progress/status to customers and other concerned parties at EON. You may also need to perform other relevant ...

The primary purpose of this position is to offer technical support to customers in resolving software and hardware issues promptly and to ensure high levels of customer satisfaction. As a Technical Support Personnel, you will report to the Technical Support Manager or Senior Technical Support Personnel. Your key responsibilities will include deploying software projects, addressing client queries through phone, email, or chat, troubleshooting technical issues, collaborating with developers to rectify defects, escalating complex issues as necessary, documenting problems and solutions for future reference, conducting end-user training, maintaining positive customer relationships, and monitoring...

As a Sales and Marketing Specialist at ROOTBASE, an EdTech company dedicated to developing Smart-Class content for educational institutions, you will play a crucial role in driving sales and enhancing customer relationships. Your responsibilities will include creating and implementing effective marketing strategies, conducting customer training sessions, and overseeing sales management processes to achieve set targets. You will be based in Ranchi for this full-time hybrid role, offering the flexibility to occasionally work from home. Strong communication and customer service skills are essential for this position, along with a proven track record in sales and sales management. Your ability t...

Service And Support General Job Description The service and support team maintains direct contact with customers pre-sale or post-sales or both. Role And Responsibilities Customer service includes communication via telephone, email, chat or through other social media platforms Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s) Ensures delivery of objectives and client expectations are met in accordance with contractual obligations Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures Conduct technic...

The role focuses on providing high-quality service support to customers by installing, maintaining, troubleshooting, and offering after-sales support for industrial equipment. You will be responsible for generating AMC, cross-selling, and enhancing customer satisfaction. Your technical responsibilities will include installing, configuring, and commissioning industrial machinery such as coding machines, weighing systems, and packaging equipment. You will conduct preventive and breakdown maintenance visits, provide on-site and remote technical support, and escalate critical issues to principal companies if unresolved locally. Customer and relationship management are crucial aspects of the role...

As a Medical Equipment Service Engineer at Devine Meditech, you will play a crucial role in installing, calibrating, and maintaining various medical equipment such as phacoemulsification machines, microscopes, and IOL injectors. Your responsibilities will include providing on-site technical support and troubleshooting for clients in hospitals, clinics, and diagnostic centers. You will also be responsible for conducting preventive maintenance, preparing service reports, and training end-users on equipment usage. You will collaborate with the R&D and production team to address recurring technical issues and ensure compliance with safety and quality standards. Traveling to customer sites for in...

You will be joining Cisco Spaces, a cloud platform focused on transforming buildings into smart spaces, which is currently one of the fastest-growing products within Cisco. The aim is to assist users in reimagining their buildings to be safer, more inquisitive, and sustainable in a hybrid world. With over 12 billion sq. Ft. of buildings already digitized, the potential for growth is immense as Cisco transitions towards a more software-focused strategy. As a customer-focused leader, your primary role will involve driving activation, onboarding, and adoption strategies to ensure customers derive immediate value from our product. This includes building and delivering engaging training programs,...

As a Pre Sales professional specializing in Data, LAN, WAN, Wi-Fi, and VOIP products, you will play a crucial role in educating prospective customers on the benefits of our solution offerings. You will lead technical discovery and qualification meetings, conduct evaluations, presentations, and proposals for potential customers either through conference calls or site visits. Your responsibilities will also include participating in sales strategy discussions, developing direct relationships with prospects and existing customers, and actively engaging in customer network planning. You will collaborate with the account team to understand customer business and technical drivers, engineer solution...

As the Customer Relations Manager, you will be responsible for overseeing the entire life cycle of our clients. This includes managing customer training sessions, refreshers, and account setup/go-live procedures. You will be tasked with monitoring customer usage and performance to ensure they are maximizing their ROI from Hotelogix services. A key aspect of your role will be proactively reaching out to customers to offer support and assistance from a business perspective. It will be your responsibility to escalate any customer concerns regarding their well-being to the Head of Global Support. Additionally, you will be expected to maintain internally agreed Service Level Agreement (SLA) figur...

As a Pre Sales Engineer at Exclusive Networks, you will collaborate with the product and marketing teams to become a technical product expert. By understanding leads" requirements, you will help identify which of our products can address their challenges. Your responsibilities will include creating presentations that effectively communicate the value proposition to prospects, conveying customer use cases to the product team, and training customers on the product while resolving any issues in their processes. Additionally, you will set and achieve monthly quotas, manage RFPs, partner with senior leadership to enhance sales process efficiency, and participate in professional events and worksho...

Role & responsibilities Specialize in and develop technical skills on wireless communication. Python-based programming for customer use cases. Provide hands-on training sessions on NetSim to customers. Conduct workshops and other technical events for group of customers. Work with sales engineers in the identification, evaluation, and qualification of potential opportunities. The job will involve 10 -12 days of travel per month Preferred candidate profile B-Tech (CSE or ECE) Sound oral and written communication. Fluency in Hindi is mandatory. Go getter with strong communication, persuasive and interpersonal skills