29 Customer Training Jobs

As an Installation & Commissioning Technician, you will be responsible for setting up and calibrating industrial spray painting and dispensing systems at customer sites. Your main duties will include diagnosing and resolving mechanical, pneumatic, and electrical faults in equipment, as well as conducting scheduled maintenance to ensure optimal performance. Additionally, you will manage and execute Annual Maintenance Contracts (AMCs) for key clients, plan service visits, maintain service logs, and ensure contractual obligations are met to build long-term relationships through proactive support and reliability. In this role, you will also be responsible for educating client teams on equipment usage, safety, and upkeep, as well as maintaining detailed service reports, feedback logs, and escalation records. Furthermore, you will liaise with internal technical and sales teams to address customer needs and support product improvements. Overall, your primary focus will be on ensuring the smooth installation, maintenance, and operation of industrial spray painting and dispensing systems while providing excellent customer service and support.,

You will be responsible for initiating and completing product sales on various platforms, with a focus on in-person engagement with customers in the field. Your duties will include field visits for product deployment, customer training, and feedback collection. Additionally, you will be expected to develop and execute marketing strategies that align with the company's overall goals and objectives. Your insights will be crucial in creating effective marketing campaigns. This role requires extensive travel, and you should be prepared to be on the move frequently. The ideal candidate will have a UG or PG degree and 1 to 5 years of relevant experience. A two-wheeler and a valid driving license are essential for this position. The work hours are from 9 am to 7 pm, and the salary ranges from 20K to 25K with incentives. This is a full-time position located in various areas across Chennai, including Tambaram, Urapakkam, Vadapalani, Kanchipuram, and Madipakkam. Your primary work location will be in person.,

As a Marketing Strategist for colour Masterbatch products, your primary responsibility will be to develop and implement effective marketing strategies. You will be tasked with identifying market trends, customer needs, and new opportunities within the plastics & polymer industries. Collaboration with the Research & Development and production teams will be essential in creating customized colour solutions. Your technical expertise will be crucial in supporting the sales teams to convert leads into customers and achieve their budget goals. In this role, you will be expected to proactively develop new customer relationships and re-engage any lost customers. Your duties will also include cultivating OEM business, conducting product presentations, technical workshops, and customer training. Providing both on-site and remote technical support for product trials and troubleshooting will be part of your daily tasks. Your expertise in colour matching, pigment selection, and processing optimization will be utilized to assist customers in achieving their desired outcomes. By developing customer-centric solutions based on processing requirements and end-use applications, you will contribute to the overall success of the business. Collaboration with the Research & Development team is essential to develop innovative colour Masterbatches that align with industry demands. You will also be responsible for benchmarking products against competitors and providing suggestions for market differentiation. Ensuring regulatory compliance with standards such as REACH, RoHS, FDA, etc., will be an integral part of your role. Your attention to detail and commitment to quality will be essential in meeting industry regulations and maintaining the company's reputation. Overall, your role as a Marketing Strategist will require a combination of strategic thinking, technical expertise, and customer focus to drive the success of the colour Masterbatch products in the market.,

Sabre is a technology company dedicated to powering the global travel industry through next-generation technology solutions. We specialize in creating innovative advancements that enhance connectivity and create a seamless travel ecosystem, impacting mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and various other solutions. Our goal is to connect people with meaningful moments that matter. As a member of our service and support team, you will be responsible for maintaining direct communication with customers, both pre-sale and post-sale. Your role will involve providing exceptional customer service through various channels such as telephone, email, chat, or social media platforms. Additionally, you will support the sales team in building and maintaining positive customer relationships that directly impact service and product revenues. It is crucial to ensure the delivery of objectives and meet client expectations as per contractual obligations. Collaboration with different departments is key to achieving maintenance services sales goals and understanding accurate accounts of equipment failures. You will be involved in conducting technical training courses for customers and employees, focusing on complex situations across multiple products. Furthermore, your responsibilities may encompass post-sale technical support services, including installation, troubleshooting, problem resolution, and product maintenance. To excel in this role, the following qualifications and education requirements are necessary: - Minimum High School diploma, University student or graduate, with technical experience preferred - Demonstrated time management and priority setting skills - Effective teamwork abilities - Capacity to work under pressure and handle complexity - Proficient in English and Spanish written and oral communication - Organized, multitasking capabilities, and adaptable to various work areas - Strong analytical and troubleshooting skills - Excellent customer service aptitude - Desired background in the travel industry - Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus) - Familiarity with ITIL, XML, SQL, API Programming - Proficiency in using Salesforce CRM tool Your application will be carefully reviewed against the position criteria, and you will receive updates on its progress. Please note that only candidates meeting the minimum role requirements will proceed further in the selection process.,

As a PLC and Robotic Engineer for a Lithium Battery Project in Pune, you will be responsible for designing and implementing robotics and automation systems. Your day-to-day tasks will involve analyzing and enhancing existing processes, writing and testing software code for automation systems, and working closely with cross-functional teams to ensure the success of the project. Additionally, you will troubleshoot and maintain automation systems to guarantee optimal performance. To excel in this role, you must possess Robotics and Process Automation skills, Strong Analytical Skills, and Software Development skills. Excellent Communication skills are essential as you will collaborate with various teams. Experience in battery technology or related fields is advantageous. Your responsibilities will include component selection and BOM generation, PLC/HMI/servo programming, on-site commissioning, and customer training, issue reporting, and resolution, as well as electrical documentation and program archiving. Collaborating with the mechanical team on electrical solutions will be a key aspect of your role. To qualify for this position, you should hold a degree in Electrical Engineering, Mechatronics, Instrumentation, or Controls. Experience with Keyence PLC/Ether CAT/Ethernet/IP is preferred. A background of 3-5 years in non-standard equipment commissioning is required. Strong communication and analytical skills are vital, and you should be accountable and adaptable to overtime and travel requirements.,

The Sales Specialist position based in Patna with Medekom involves managing end-to-end sales operations for medical equipment, focusing on the Eye and ENT segments. Your responsibilities include driving technical sales, generating leads, conducting product demonstrations, coordinating with clients and internal teams, and managing key accounts within hospitals and medical institutions. You will also be involved in delivering training programs for medical professionals, preparing technical presentations, and maintaining distributor relationships. To excel in this role, you must have a Bachelor's degree in Biomedical Sciences, Life Sciences, Biotechnology, Pharmacy, or a related field with 3-6 years of experience in medical devices and equipment sales. Strong knowledge of the Eye and ENT segments, technical sales expertise, and effective communication skills are essential for success in this position. Proficiency in managing dealer networks and client relationship management will be key competencies required for this role.,

Join AMETEK Programmable Power, a leader in cutting-edge programmable power solutions and systems. We specialize in designing and delivering precision AC and DC programmable power supplies, electronic loads, power subsystems, and compliance test solutions. If you're ready to work at the forefront of differentiated power technologies, this is your opportunity to make an impact in a fast-paced, high-tech environment! The National Distributors Sales Manager is responsible for the development and management of key accounts and sales channels for an assigned region. This position is accountable for growing the sales funnel and to accurately forecasting orders. Key Responsibilities: - Evaluate, supplement and manage a network of channel partners across the region. - Report and provide formal feedback to Programmable Power management on performance within the region. - Develop and expand sales territories within the assigned IMEA region. - Meet sales financial targets by accurately forecasting requirements and aligning with company objectives. - Drive sales funnel growth and ensure the accuracy of forecasts to meet or exceed targets. - Establish regular contacts and engage actively with the distributors / identified accounts to ensure continual growth. - Build and maintain strong relationships with distributors and customers while identifying new business opportunities. - Practice value selling techniques to maximize sales effectiveness and minimize discounting. - Provide complete up-to-date, timely, and accurate sales forecasts and call reports to local sales management. - Coordinate efforts of other technical and sales personnel both inside and outside the respective region to the maximum benefit of the customer and Programmable Power. - Conduct in-house and on-site technical presentations and product demonstrations. - Maintain complete technical knowledge of company, products, and capabilities. - Represent Ametek at sales meetings, trade shows, and conferences to identify leads and promote products and assist at trade show exhibition booths. - Keep abreast of new industry developments, trends and applications. - Conduct performance reviews with channel partners and provide regular status on each channel partners performance to plan along with updated revisions to sales and marketing strategies, territorial expansion, and other actions required in order to achieve and exceed projected targets. - Conduct product demonstrations, installations, and customer training, while maintaining high levels of customer satisfaction. - Ensure compliance with AMETEK's policies and national regulations while managing sales activities. - Maintain accurate records in the CRM system, including pricing, sales activities, and customer interactions. Minimum Qualifications: - 8 years of experience in a technical sales environment. - Bachelors Degree in Electronics or related technical field. Desired Qualifications: - Sales experience in high-performance electrical instruments is desired. - Requires excellent verbal and written communication skills along with presentation skills in the local language. - Competency in English is required. - Previous formal sales training in a solution/value selling oriented environment is required. - Must be able to work effectively with a minimum of supervision. - Willing to travel 50% of the time. To learn more about our company and our job opportunities, visit us at: https://www.ametek.com/careers. To learn more about the business unit you'll be joining, visit us at: Programmable Power: https://www.programmablepower.com/. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers" most complex challenges. We employ 21,000 colleagues in 35 countries that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.,

As a Field Service Engineer at Fujiyama Power Systems Pvt. Ltd., your primary responsibility will be to specialize in inverter and battery systems. This will involve troubleshooting and repairing inverters, solar inverters, and battery systems. You will be expected to provide both on-site and remote support to customers, conduct training sessions for customers, and prepare technical reports as necessary. Your expertise in diagnosing and resolving issues related to inverter and battery systems will be crucial in ensuring the smooth operation and functionality of these systems. Additionally, you will play a key role in delivering high-quality customer service by addressing customer inquiries and concerns in a timely and professional manner. The ideal candidate for this position will have a strong technical background in inverter and battery systems, as well as excellent problem-solving skills. Effective communication and interpersonal skills are also essential for effectively interacting with customers and colleagues. Additionally, the ability to work independently and as part of a team will be important in successfully fulfilling the responsibilities of this role. If you are passionate about working with inverter and battery systems, and are dedicated to providing exceptional service to customers, we encourage you to apply for the Field Service Engineer position at Fujiyama Power Systems Pvt. Ltd.,

Are you a leader looking for a new opportunity Do you love being part of a successful team Join our Digital team. Our Industrial Products Valve team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. As a Global Director Digital Aftermarket and Technical Support, you will be responsible for: - Designing and implementing our execution strategy for all digital products for our Aftermarket business. - Owning the Installation & commissioning support for ValvAware software deployment. - Interpreting ValvAware data and valve maintenance history, combining with application expertise, to create valve diagnostic reports with maintenance recommendations for ValvAware customers. - Managing the opportunity pipeline of VA offerings across multiple applications. - Overseeing customer training and usage of the VLM product to improve efficiencies. - Soliciting Voice of the Customer feedback and market trends to prioritize digital features to enhance our customer experience. - Managing digital training materials for global deployment. - Designing and implementing a regional digital champion strategy to put digital skills closer to our customers. - Supporting the global Warranty and Technical support team on field issues related to digital products such as SVI Product hierarchy, ValVue3, ValVue 2.8, ValVue ESD. Fuel your passion. You should have a Bachelor's degree from an accredited university with at least 10 years of overall industry experience. Hands-on experience in repairs for Control Valves, pressure Safety-Relief Valves, Mechanical On-off valves, control instruments, Actuators, and Accessories is required. A minimum of 5 years of Digital Solution experience in the process industry and 5 years of experience in Technical Support is also necessary. Working knowledge of valves repair business & turnaround management and 2-3 years of experience in Digital Integration with DCS/Control System are preferred. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we offer flexible working patterns, including working flexible hours to help you fit everything in and work when you are most productive. Our people are at the heart of what we do at Baker Hughes. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. Our inventions have revolutionized energy for over a century, and we prioritize rewarding those who embrace change with a comprehensive package that reflects how much we value their input. With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050. Join us if you are seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients. Come join us and grow with a team of people who will energize and inspire you.,

The service and support team maintains direct contact with customers pre-sale or post-sales or both. Customer service includes communication via telephone, email, chat or through other social media platforms. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Ensures delivery of objectives and client expectations are met in accordance with contractual obligations. Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures. Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products. Interact with customer and functional organizations to develop specifications for content of courses. Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services. Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines: product support specialist, product support analyst, systems integration engineer, technical support, customer service, customer training, sales support. Minimum High School diploma, University student or graduate. Technical experience strongly desired. Demonstrates good time management and priority setting skills. Demonstrates effective teamwork skills. Demonstrates ability to work under pressure and handling complexity. Proficient English and Spanish written and oral communication skills. Must be organized, able to multi-task and work in all areas as needed. Proven analytical and troubleshooting skills. Excellent customer service skills. Travel Industry background is desired. Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus). ITIL/ XML/ SQL/ API Programming. Experience using Salesforce CRM tool.,

You will be responsible for creating ACE and Fixture sales channels for OSRAM India AM AFTM business through new distributors, with a preference for bringing in a new channel. Your role will involve identifying and pursuing new business opportunities in the OES channel. Additionally, you will be in charge of managing routine ECOM business operations by overseeing online players and Osram authorized resellers. A key aspect of your job will be conducting comprehensive customer training on OSRAM premium ACE/Fixture products to enhance customer knowledge and drive sales. You will play a crucial role in instilling a sales mindset among customers by articulating compelling sales arguments effectively. You will be accountable for achieving sales targets for the allocated products and channels. Your responsibilities will include ensuring timely submission of statutory documents such as customer credentials and balance confirmations. You will be required to submit sales plans/FC for your region on a monthly basis and for any new or proposed products. It will also be your responsibility to follow up with the supply chain management team for stock supplies/replenishment within the specified time frame. Furthermore, you will need to coordinate with the customer service team for order log-in, allocation, and billing across all areas of the region. You will be accountable for submitting all credit and defective claim documents promptly, along with the necessary supporting documentation. Monitoring and implementing all marketing communication plans and activities in your designated area of responsibility will also be part of your role. To qualify for this position, you should hold a Bachelor's degree in a relevant field, with a Master's degree or MBA being preferred. The ideal candidate will have 8 to 12 years of experience in the relevant area, particularly in Channel Sales within the Automotive Aftermarket industry. Experience in handling various channels such as Distributor, Wholesaler, Retailers, Garages, and ECOM OES players will be advantageous. Contact: Soi Kim Kee Email: suki.kee@ams-osram.com Phone: +65 62402395,

The service and support team maintains direct contact with customers pre-sale or post-sales or both. Customer service includes communication via telephone, email, chat or through other social media platforms. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Ensures delivery of objectives and client expectations are met in accordance with contractual obligations. Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures. Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products. Interact with customer and functional organizations to develop specifications for content of courses. Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services. Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines: product support specialist, product support analyst, systems integration engineer, technical support, customer service, customer training, sales support. Minimum High School diploma, University student or graduate. Technical experience strongly desired. Demonstrates good time management and priority setting skills. Demonstrates effective teamwork skills. Demonstrates ability to work under pressure and handling complexity. Proficient English and Spanish written and oral communication skills. Must be organized, able to multi-task and work in all areas as needed. Proven analytical and troubleshooting skills. Excellent customer service skills. Travel Industry background is desired. Exposure to Excel, GCP, AWS, Mongo, SQL, Python Programming. Experience using Salesforce CRM tool.,

As a Senior Engineer Technical Support, you are expected to have 5 to 8 years of experience in Software and Hardware Infrastructure implementation and support. Your educational background should include a BE (IT/Computers) or MCA degree. The work location for this role is in Indore with the option of working from the office. In this role, you will work in a multi-functional capacity, utilizing your expertise in Software, Hardware, Networking Infrastructure, Storage, Virtualization, Customer Training, and Technical Support. Your responsibilities will include assisting pre-sales teams in creating techno-commercial proposals, estimating pricing, preparing delivery schedules, and designing deployment architectures for ClearTrails products. You will be involved in deploying cutting-edge technologies related to Big Data across hundreds of servers and Peta Byte Scales of Storages. Additionally, you will engage with customers on integration with Telecom Networks, travel to customer locations for implementations, and provide support to resolve product-related issues. Your day-to-day tasks will involve identifying Hardware and Software requirements, staying updated on the latest trends in Infrastructure, designing deployment architectures, networking, storage, virtualization, and network security. You will also be responsible for deploying monitoring tools, using automation for deployments and upgrades, diagnosing customer-reported problems, and collaborating with QA and Engineering teams to resolve issues within SLAs. Furthermore, you will provide technical reviews of documentation, assist with knowledge-sharing initiatives, product release training, and participate in design reviews with Customers. Your role will be pivotal in ensuring successful product implementations and customer satisfaction. Overall, as a Senior Engineer Technical Support, you will play a crucial role in the deployment and maintenance of Hardware and Software Infrastructure, providing technical expertise, support, and solutions to meet customer requirements and business objectives.,

As a part of the Business Unit Automotive & Speciality Lamps, you will play a crucial role in supporting our vision and strategy to enhance our leading position in the automotive lighting market for OEM and Aftermarket segments. Being a global leader in automotive lamps - both traditional and LED applications, we offer cutting-edge LED lighting products to esteemed global OEM customers, incorporating exchangeable LED light sources. Furthermore, we are dedicated to exploring new growth avenues in the Aftermarket through our automotive care and equipment portfolio. Your responsibilities will include establishing ACE and Fixture sales channels for the OSRAM India AM AFTM business through the recruitment of new distributors, ideally bringing in new channels as well. You will be tasked with identifying and seizing new business opportunities within the OES channel. Additionally, you will oversee the day-to-day ECOM business operations by effectively managing online players and Osram authorized resellers. Customer training will be a vital aspect of your role, where you will conduct extensive training sessions on the premium ACE/Fixture products offered by OSRAM. By creating a sales mindset among customers through compelling sales arguments, you will strive to achieve target goals for the allocated products and channels. Ensuring the timely submission of statutory documents and sales plans for your region, both monthly and for new products, will be part of your routine tasks. Collaboration with Supply Chain Management (SCM) to monitor stock supplies/replenishment, as well as with Customer Service (CS) for order processing, allocation, and billing within the region, will also fall under your purview. You will be responsible for the timely submission of all credit and defective claim documents with the requisite supporting materials to CS, maintaining copies for your records. Furthermore, you will be entrusted with implementing and overseeing all Marketing Communication (Marcom) plans and activities within your designated area. The ideal candidate for this role should hold a Bachelor's degree in a relevant field, with a preference for a Master's degree or MBA, along with 8-12 years of experience in a similar domain. Your expertise in Channel Sales within the Automotive Aftermarket, specifically in areas such as Accessory/Tuning/OES/ECOM, will be instrumental in driving the success of the business. Your proficiency in building relationships and fostering strategic partnerships with Distributors, Wholesalers, Retailers, Garages, and ECOM OES players will be key to achieving the set objectives and enhancing market presence.,

As a Senior Engineer Technical Support, you will leverage your 5 to 8 years of experience in Software and Hardware Infrastructure implementation and support. Your role will be multi-functional, encompassing expertise in Software, Hardware, Networking Infrastructure, Storage, Virtualization, Customer Training, and Technical Support. Your responsibilities will include assisting pre-sales teams in crafting techno-commercial proposals, selecting appropriate hardware infrastructure components, estimating pricing, and preparing delivery schedules for product deployments. You will play a key part in designing and implementing deployment architecture for ClearTrails products at customer premises, incorporating cutting-edge technologies in Big Data across hundreds of servers and Peta Byte Scales of Storages. Interacting with customers to address integration issues with Telecom Networks and traveling to customer locations for implementation will be part of your routine. You will also provide first and second level product support, collaborating with QA and Engineering teams to ensure issue resolution within agreed SLAs. In this role, you will be responsible for identifying Hardware and Software requirements, staying updated on the latest trends in Infrastructure, designing deployment architectures, networking, storage, and virtualization solutions, as well as ensuring network security based on customer needs. Automation for deployments and upgrades, diagnosing and resolving customer-reported problems, and providing technical reviews of documentation and specifications will be integral to your tasks. Moreover, you will contribute to knowledge-sharing initiatives, product release training, and documentation. Your involvement in design reviews with customers will be crucial for aligning solutions with their expectations and requirements.,

As a Field Service Technician, your primary responsibility will be to install, debug, and provide technical maintenance for product and component hardware and software at customer premises. You will be required to conduct scheduled inspections, cleaning, and other services, as well as perform minor product repairs within your assigned territory. It is essential to ensure that products are operating correctly, resolve any identified issues, and escalate them as per established procedures when necessary. Your role will also involve scheduling services, completing all required paperwork, and collaborating with customers to guarantee their satisfaction with service delivery and understanding of product functionality. You will gradually gain familiarity with Field Service Technician practices and procedures. Under the guidance of more experienced technicians, you may be involved in various tasks, including incident handling, preventive maintenance, IMAC/R procedures, and customer training. This will require you to utilize diagnostic tools for troubleshooting hardware and software failures, perform hardware repairs at a component level, clean and adjust mechanical components, configure and install software, perform routine checks as per documented procedures, refill consumables as directed, and instruct customers on the usage and operation of installed hardware and software. To be successful in this role, you should possess a combination of education and relevant work experience in Field Services, totaling at least 1-2 years. Strong written and verbal communication skills are essential for effective interaction with customers and team members. Additionally, you must have a valid driver's license and a driving record that meets the fleet requirements of the company. Participating in regular hardware and software training sessions, both on the job and through various mediums, will also be a part of your responsibilities. Furthermore, you will be expected to contribute to the achievement of agreed Key Performance Indicators (KPIs) and assist with any special projects that may be assigned to you.,

You will be responsible for developing, implementing, and overseeing comprehensive training programs to ensure that our staff is equipped with the skills and knowledge needed to excel in their roles. This role is crucial in supporting the organization's goals and objectives. Your main responsibilities will include developing and designing training programs that align with the organization's objectives. You will incorporate effective instructional design principles to create engaging and impactful training content. It will be your responsibility to coordinate the training schedule, ensuring that all new staff commence training as per the schedule and monitor existing staff's participation in ongoing training. Your role will involve conducting thorough training needs assessments to identify skills and knowledge gaps among the staff. You will collaborate with stakeholders to understand specific training requirements and develop training modules that cater to diverse learning styles and needs. Utilizing various media and tools, you will create interactive and effective training materials. As a Trainer, you will create a comprehensive training calendar encompassing both in-person and online training sessions. You will select appropriate training methods such as workshops, seminars, e-learning, and hands-on sessions. Maintaining accurate training records for all staff and gathering feedback from trainees to continually improve training programs will also be part of your responsibilities. You will assess the impact and effectiveness of training on employee skills and performance and implement improvements based on assessment outcomes. It will be your duty to monitor the effectiveness of training programs and manuals and make necessary updates and adjustments to training materials as required. Additionally, you will monitor and ensure that all store staff maintain their SEED status and attend required Apple training sessions to stay updated on product knowledge. In addition to internal training, you will conduct training sessions for customers to enhance their product knowledge and user experience. You will also participate in store support and sales activities as per the schedule to stay connected with the store environment. This position is full-time and falls under the Service department. The job location is Indore, and the ideal candidate should have 1-5 years of experience, be a graduate, and possess a mid-senior level of seniority.,

As a professional with a combination of technical expertise in Instrumentation/Process Analytical and sales skills, you will be responsible for promoting and selling instrumentation products and solutions to clients across various industries, particularly in oil & gas, petrochemicals, chemicals, and engineering contractors. Your primary duties will include utilizing your Engineering Degree in Instrumentation/Chemical to provide technical consultation to customers, manage sales and business development activities, and maintain strong customer relationships. You will be involved in preparing proposals and quotations, conducting training sessions to enhance product knowledge, and coordinating pre-sales and after-sales site visits for customer training. Key Skills required for this role include proficiency in training and product knowledge, customer relationship management, business development, sales, technical consultation, proposal and quotation preparation, as well as conducting pre-sales and after-sales site visits along with customer training sessions. If you possess the qualifications and skills mentioned above and are eager to combine your technical expertise with sales strategies to drive business growth, we encourage you to apply for this exciting opportunity.,

As a Technical And Scientific Expert (TSE) at Datwyler, you will play a vital role in consulting global pharmaceutical and biotech companies to develop innovative and life-saving drug packaging solutions. You will be a part of the Technical and Scientific Services (TSS) Team based in the US, reporting to the Global Head of TSS. Working closely with Sales, Marketing, and Product Management teams, you will provide scientific support and insights to both external customers and internal stakeholders. Your responsibilities as a TSE will include implementing scientific strategies for assigned customer accounts, leading the technical sales process, and positioning Datwyler Healthcare products based on scientific insights. You will gather and adapt scientific and technical information from customers, act as the voice of the customer internally, and bridge the gap between external customers and internal technical functions to achieve tactical and strategic goals. Additionally, you will address scientific inquiries from customers, stay updated on scientific trends, and contribute to business, product, and customer strategies. To excel in this role, we are looking for individuals with a curious and learning mindset, a passion for technical and scientific discussions, and the ability to collaborate in a global, cross-functional environment. You should have a background in science, technology, or engineering, combined with business acumen. A willingness to learn about Datwyler packaging components, particularly elastomers used in drug packaging, is essential. This position offers the flexibility of remote work with occasional travel to Datwyler's Pune site. Being located near pharmaceutical hubs in Western or Northern India is advantageous. You should be prepared to travel to conferences, trade shows, and customer visits, as well as engage in networking activities within the pharmaceutical and biotech industry. A Ph.D. or Master's degree in Life Sciences, Natural Sciences, Engineering, or a related field is required, along with at least 10 years of relevant experience. Background or experience in drug research or formulation and knowledge of drug products and therapeutic classes are considered a plus. At Datwyler, we believe that our employees are the driving force behind our success. Joining our team means being part of a diverse and inclusive environment that values your contributions and offers extensive career development opportunities. We are committed to fostering agility, digitalization, and sustainability while encouraging creativity and innovation from our employees. If you are ready to make a difference and contribute your expertise to a global leader in elastomer components, apply now to be a part of Datwyler's dynamic team.,

To look after Installation, customer training, warrantee service, calibration and post warrantee services for High end analytical instruments like Gas chromatograph, High performance Liquid chromatograph, Mass spectrometers. Baroda /Mumbai

As a SaaS Curriculum Product Manager, you will be engaged in partnering with cross functional subject matter experts to enhance content experience for our customers. This is a global role and will involve managing relationships with the Curriculum Development, IT Services, Product Development, Sales, Marketing and the Global Delivery organizations. You will be working on ERP Products - Project Management, Risk Management, and Enterprise Performance Management (EPM). Oracle University's SaaS Product Management team is responsible for the successful design, development, testing and rollout of all education ERP Products for SaaS technologies. The team is also responsible for creating Digital content and Subscription based offerings for customers. We are seeking a passionate and experienced Curriculum Product Manager to lead the development, management, and delivery of learning content for Oracle Fusion Cloud ERP Cloud applications - Project Management, Risk Management, and Enterprise Performance Management (EPM) . As a SaaS Curriculum Product Manager, you will be responsible for shaping the curriculum strategy, collaborating with cross-functional teams, and ensuring content aligns with product roadmap, customer needs, and learning best practices. You will be engaged in partnering with cross functional subject matter experts to enhance content experience for our customers. This is a global role and will involve managing relationships with the Curriculum Development, IT Services, Product Development, Sales, Marketing and the Global Delivery organizations. Key Responsibilities Define and manage the end-to-end learning content strategy for Oracle Fusion Cloud ERP modules - Project Management, Risk Management, and Enterprise Performance Management (EPM) Collaborate with product managers, consultants, and subject matter experts to identify training needs based on product features and customer adoption trends. Design structured learning journeys and certification paths for various user personas (end users, implementers, administrators). Oversee the creation of high-quality digital learning assets including videos, tutorials, hands-on labs, guides, and assessments. Align curriculum with Oracle Modern Best Practices and ensure integration with Oracle Adoption and Success tools. Monitor learner engagement, feedback, and outcomes to refine content and improve effectiveness. Stay current with Fusion ERP product updates (quarterly releases) and ensure timely updates to associated training materials. Manage vendor or in-house content development projects, ensuring timely delivery and quality standards. Support go-to-market teams with enablement content for new feature rollouts. Champion learner-centric design using data and feedback to evolve the curriculum. Qualifications 35 years of experience in ERP systems, preferably Oracle Cloud ERP. Proven experience in curriculum development, instructional design, or product training. Strong understanding of enterprise business processes and ERP implementation lifecycles. Excellent project management and stakeholder engagement skills. Ability to envision how to translate complex ERP features into intuitive and effective learning materials. Experience with learning tools such as content authoring tools, LMS platforms, video editing, SCORM, etc. Strong communication skills and ability to present ideas clearly. Preferred Skills Knowledge of Oracle Fusion ERP suite (Financials, SCM, Projects, etc.) Experience with agile development methodologies. Analytical mindset with ability to interpret data and make informed decisions. Strong communication skills and ability to present ideas clearly. Familiarity with Oracle University, Cloud Readiness content, or Oracle Guided Learning is a plus.

As a Trainer at our organization, you will play a crucial role in developing, implementing, and overseeing comprehensive training programs. Your primary responsibility will be to ensure that our staff is equipped with the necessary skills and knowledge to excel in their roles. You will be tasked with developing and designing training programs that align with the organization's goals and objectives. This includes incorporating effective instructional design principles to create engaging and impactful training content. Additionally, you will coordinate training schedules to ensure timely commencement for new staff and monitor existing staff participation in ongoing training to keep them up to date with various modules. Conducting thorough training needs assessments to identify skills and knowledge gaps among the staff will be part of your role. You will collaborate with stakeholders to understand specific training requirements and develop training modules catering to diverse learning styles and needs using various media and tools. Creating a comprehensive training calendar encompassing both in-person and online sessions and selecting appropriate training methods such as workshops, seminars, e-learning, and hands-on sessions will also be your responsibility. You will maintain accurate training records for all staff, gather feedback to improve programs continually, and assess the impact and effectiveness of training on employee skills and performance. Monitoring the effectiveness of training programs, ensuring SEED and AEP compliance, conducting customer training sessions, and participating in store support and sales activities are additional aspects of the role. As a Trainer, you will contribute to enhancing customer product knowledge and user experience. If you have 1-5 years of experience, hold a graduate degree, and are looking for a full-time position in the Service department located in Indore, this Mid-Senior Level position might be the perfect fit for you.,

As an Ultrasound Sales & Application Specialist, your primary responsibilities will include conducting pre-sale and post-sale demonstrations, providing customer training, and maintaining regular interaction with doctors. You will be expected to generate sales leads, plan customer meetings, and ensure the smooth installation of products while monitoring customer satisfaction. Building and maintaining strong relationships with doctors will also be a key part of your role. To excel in this position, you should hold a degree in BioMedical Engineering (BME) and possess excellent communication skills. Proficiency in MS Office applications is essential, along with the ability to work both independently and as part of a team. Your integrity, independent thinking, judgment, and respect for others will be crucial to your success in this role. Fluency in written and spoken English is a requirement for this position, while proficiency in other native languages such as Hindi, Tamil, Kannada, or Telugu would be advantageous. Your joining date for this role is immediate, and the location of this position is in Chennai.,

Job Description: Customer Support ExecutivePosition Overview The Customer Support Executive is responsible for providing exceptional support and guidance to customers using our software products. This role involves understanding the software in-depth, troubleshooting issues, and effectively communicating solutions to customers. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-centric approach. Key Responsibilities Customer Support: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Diagnose and troubleshoot technical issues related to software use. Provide step-by-step solutions and detailed explanations to customers. Software Learning: Gain a thorough understanding of the company's software products, including features, functionality, and common issues. Stay updated with the latest software updates, features, and best practices. Attend training sessions and workshops to enhance product knowledge. Problem Resolution: Identify recurring issues and work with the development team to provide feedback and suggest improvements. Escalate complex issues to the appropriate team members or departments when necessary. Follow up with customers to ensure their issues are resolved satisfactorily. Documentation: Create and maintain a knowledge base of common issues and solutions. Develop user guides, FAQs, and support documentation to assist customers in self-service. Customer Training: Conduct training sessions for customers to help them effectively use the software. Develop training materials, including video tutorials, webinars, and written guides. Customize training sessions based on the specific needs of different customer segments. Feedback and Improvement: Collect and analyze customer feedback to identify areas for improvement in the software. Collaborate with the product development team to enhance the user experience based on customer insights. Qualifications Education: Bachelors degree in Computer Science, Information Technology, or a related field (preferred but not mandatory). Experience: Previous experience in a customer support or technical support role, preferably in the software industry. Experience with help desk software and remote support tools. Technical Skills: Proficiency in using and troubleshooting software applications. Basic understanding of programming languages and databases is a plus. Soft Skills: Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to explain technical concepts in a clear and concise manner. Patience and empathy when dealing with customers. Key Competencies Customer-focused mindset. Strong organizational and time-management skills. Ability to work independently and as part of a team. Adaptability to fast-paced and changing environments. Proactive approach to learning and self-improvement. Job Types: Full-time, Internship Contract length: 6 months Benefits: Cell phone reimbursement Leave encashment Paid sick time Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8384017039,

Position Name : Implementation & Care Executive Type: External/Third party payroll Department: Marketing Location: Surat ** A Two-wheeler is mandatory for this role, as the role will involve travel across various construction sites ** About Hilti India (https://www.hilti.in/): Hilti India is a marketing organization of the Hilti Group, a Swiss multinational that develops, manufactures, and markets products for the construction, building maintenance, and energy & industries, mainly to the professional end-user. It manufactures and markets an array of fastening & anchoring systems, power tools, and firestop installation systems. With some 32,000 people in more than 120 countries, we're a great place for you to show us your worth as you learn, grow and carve-out your career. About the job: An Implementation & Care Executive will assist in growing and supporting a new software product and service with local, regional, and global partners at Hilti. As part of the Design Optimal Solution phase with the customer this individual will work directly with the Software Field Specialist and customer to define the optimal implementation package. This position will also be responsible for defining and executing the phase of our ON!Track customer base by working directly with the customer platform to analyze gaps and opportunities to drive customer loyalty within our Software as a Service (SaaS). Day to Day responsibilities including: 1. Play the leading role of implementation of the software and retention of the customers 2. Work with the Ontrack Sales Team during the customer analysis to design the optimal solution for each individual customer's implementation plan, including selling additional days and/or taggers 3. Visiting jobsites and warehouses, Tagging of physical assets & Training the customers on On!Track 4. Gathering of data of all the assets, commodities and consumables in coordination with the customer 5. Follow the implementation & care process as per the given excel tools and get the customer's acknowledgement for all steps in the process 6. Coordinate efforts of entire team of On!Track Sales, marketing team, and back office with a goal of improving market reach of ON!Track solution. 7. Collaborating with Sales team to retain the customer on On!Track 8. Support launch of new products and features to Customers by acquainting them with feature benefits and solution functionality . What you need is: 1. Sales, Marketing or Business Development experience 0-3 Years minimum 2. Software / solution selling preferred but not a must. 3. Education: B.Tech / B.E / Engineering Mechanical / Civil (Preferred) 4. Demonstrated analytical, problem-solving and creative mind when facing problems with no obvious solution 5. Ability to make key decisions regarding change management and adjust each plan to the individual needs 6. Strong interest in software and skilled in Microsoft office suite 7. Ability to work in a cross-functional team environment: Marketing, Sales and 3rd party service provider 8. Good written and verbal communication skills. 9. Ability to multitask, prioritize, and manage time effectively. 10. Drive to develop strong and sustainable relationships internal and external 11. A go getter with decent negotiation skills 12. Comfortable with jobsite conditions and Willingness to travel up to 80%