Job
Description
Key Responsibilities Once 3month Training Is Completed Collaborate and work with multiple teams across geographies. Troubleshoot infrastructure issues and provide 24/7 support coverage. Document solutions and create knowledge base articles. Automate deployments utilizing custom templates and modules for customer environments on AWS. Create automation tools and processes to improve day to day functions. Ensure the control, integrity, and accessibility of the cloud environment for the enterprise Lead Workload/Workforce Management and Optimization related tasks. Provide technical expertise as when required Technical Expertise Basic programming/scripting knowledge in Python, Shell, Bash, Powershell, etc. Understanding of networking concepts (TCP/IP, DNS, HTTP/HTTPS). Basic knowledge of OS(Linux/Windows). Familiarity with databases (SQL concepts and basic queries) Understanding of web technologies (REST APIs, JSON, HTML/CSS) Awareness of any cloud technology platform (AWS/GCP/Azure). Knowledge of version control systems (Git/GitHub). Skills Passionate about technology and has a desire to constantly expand technical knowledge. Detail-oriented in documenting information and able to own customer issues through resolution. Able to handle multiple tasks and prioritize work under pressure. Demonstrate sound problem-solving skills coupled with a desire to take on responsibility. Strong written and verbal communication skills, both highly technical and non-technical. Ability to communicate technical issues to nontechnical and technical audiences. Team collaboration skills for cross-functional projects Candidate Qualifying Criteria(Mandatory Requirements) Education Background: BE/B.Tech(CS/IT Only) from a reputed university. Only 2024 and 2025 pass out. CGPA: 7.5+ Location: Candidate must be based out of Delhi/NCR only. Certifications: Any IT certification will be an added advantage Experience 0-6 Months IT Experience Physical Demands May require work on non-traditional shifts. Should be able to work in 24*7 environments. A willingness to work weekends and/or holidays when required as the business dictates. During Training Period 3 days in office training and 2 days remote Foundation & Associate level Certifications will be completed in 3rd Month About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. Show more Show less
