Tour Operator

Job Title:

Company:

Location:

Company Description

Magi Holidays is a premium global travel brand with a presence across four continents, serving destinations including India, Thailand, Australia,USA, Germany, Switzerland, Canada, and Israel. We offer comprehensive travel services for both B2B partners and B2C corporate clients.

Our diverse portfolio spans honeymoon packages, heritage tours, wildlife safaris, pilgrimage tours, medical tourism, and cruises—delivering experiences that combine value, quality, and luxury. With a leadership team bringing 20+ years of expertise across 60+ countries, we are committed to crafting memorable, tailor-made journeys that meet every traveller’s need.

Role Description

This is a full-time on-site role for a Tour Operator located in Kochi. The Tour Operator will handle the coordination and management of travel itineraries, guided tours, and customer inquiries. Responsibilities include providing exceptional customer service, managing reservations, and supporting sales efforts. The role demands attention to detail and timely execution to ensure a seamless travel experience for clients.

Qualifications

• Minimum 2 years of experience in guided tours and travel & tourism operations
• Strong customer service skills with a commitment to delivering excellent client experiences
• Proficiency in reservations and booking systems
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Sales aptitude with the ability to effectively promote travel packages
• Excellent organizational and communication skills
• Knowledge of international destinations is an advantage
• Bachelor’s degree in Travel & Tourism, Hospitality, or a related field (preferred)

What You’ll Do

• Plan, organize, and coordinate group tours and leisure travel itineraries
• Collaborate with hotels, airlines, transport providers, and local partners
• Manage bookings, travel documents, visas, and itinerary-related paperwork
• Communicate effectively with clients to provide guidance, updates, and support
• Ensure seamless end-to-end execution of tours, resolving on-ground issues when needed
• Handle vendor negotiations, contracting, and service coordination
• Maintain high levels of customer satisfaction throughout the travel experience

📩 Apply today!

Send your resume to hub@magiholidays.com

with the subject line:

• “Application – Tour Operator”