We are looking for energetic Customer Care Executive to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.
The Telesales Executive is responsible for generating sales through outbound and inbound calls, identifying potential customers, presenting products or services, and closing sales. The role involves maintaining customer relationships, achieving sales targets, and ensuring a high level of customer satisfaction through effective communication. Key Responsibilities:Make outbound calls to potential and existing customers to promote products or services. Respond to incoming inquiries and convert leads into confirmed sales. Understand customer needs and offer appropriate solutions or products. Maintain and update the customer database (CRM) with accurate information. Achieve or exceed weekly and monthly sales targets and KPIs. Follow up on leads generated through marketing campaigns or referrals. Handle customer objections and provide professional responses. Build sustainable relationships and trust with customers through open and interactive communication. Coordinate with the sales team and other departments to ensure smooth order processing and customer satisfaction. Provide daily, weekly, or monthly reports on sales performance. Skills and Competencies:Excellent communication and persuasive skills. Strong telephone etiquette and active listening abilities. Target-oriented mindset with a passion for sales. Ability to handle pressure and meet deadlines. Basic computer skills and familiarity with CRM software. Problem-solving and negotiation skills. Team player with a positive attitude. Qualifications:Education: Minimum 10+2 / Bachelor’s degree preferred. Experience: 0–2 years in telesales, telemarketing, customer service, or a related field. (Freshers with good communication skills may also apply.) Language Skills: Fluency in [English / Hindi / Regional language as required]. Working Conditions:Full-time / Part-time as applicable. Office-based or remote (depending on organization). May require working in shifts if applicable. Key Performance Indicators (KPIs):Number of calls made per day. Conversion rate of leads to sales. Revenue generated. Customer satisfaction score (CSAT). Retention and repeat sales metrics.
Job Title: Back-End Executive Job Description: We are hiring a Back-End Executive to manage data operations, support internal teams, and ensure smooth business processes. The role involves handling backend tasks, maintaining records, and coordinating with departments to ensure timely execution. Responsibilities: Manage data entry and backend processes Prepare and update reports Coordinate with internal teams for operational support Ensure accuracy and timely task completion Requirements: Good communication and computer skills Minimum qualification: 12th pass Fresher or experienced, both can apply Job Type: Full-time | Work from Office/work from home
Job Title: Back-End Executive Job Description: We are hiring a Back-End Executive to manage data operations, support internal teams, and ensure smooth business processes. The role involves handling backend tasks, maintaining records, and coordinating with departments to ensure timely execution. Responsibilities: Manage data entry and backend processes Prepare and update reports Coordinate with internal teams for operational support Ensure accuracy and timely task completion Requirements: Good communication and computer skills Minimum qualification: 12th pass Fresher or experienced, both can apply Job Type: Full-time | Work from Office/work from home
The Customer Service Executive is responsible for assisting passengers at various stages of their airport journey — from check-in to boarding and after arrival. The role focuses on providing excellent customer experience, ensuring passenger satisfaction, and maintaining airline and airport standards. Key Responsibilities:Passenger Assistance: Greet passengers courteously and assist them at check-in counters. Verify documents such as tickets, ID proofs, and travel permits. Issue boarding passes and baggage tags. Information & Communication: Provide accurate information regarding flight schedules, delays, gates, and boarding procedures. Make announcements when required and assist in crowd management. Special Handling: Assist elderly passengers, unaccompanied minors, and differently-abled passengers. Coordinate wheelchair assistance and escort services. Customer Support: Handle passenger queries, complaints, and requests politely and efficiently. Maintain calm during flight delays or disruptions and provide timely updates. Coordination: Liaise with other departments such as security, baggage, and ramp for smooth passenger movement. Ensure boarding gates close on time and all passengers are accounted for. Grooming & Professionalism: Maintain high grooming standards as per airline policy. Represent the airline with a positive and professional attitude. Skills & Qualifications:Minimum education: 10+2 (Graduate preferred). Excellent communication skills in English and local language. Pleasant personality and confident attitude. Customer-oriented mindset with patience and empathy. Ability to work under pressure and in rotational shifts. Work Environment:Shift-based work (morning, evening, night). Standing for long durations. Fast-paced airport environment requiring multitasking.