Home
>
Jobs in navi mumbai
>
CMS It Services
>
Tools Support L2 Professional

Tools Support L2 Professional

CMS It Services

5 - 10 years

3 - 6 Lacs

navi mumbai

Posted:1 day ago| Platform:

Apply

Skills Required

networking technical support desktop support troubleshooting ccna switching product support autosys bi pipeline system administration civil engineering bw bi/ bw computer hardware installation microsoft windows construction unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Provide L2 support for internal/external software tools, including installation, configuration, and maintenance.
Troubleshoot and resolve escalated technical issues related to tools and applications.
Collaborate with development, QA, and IT teams to diagnose and fix tool-related problems.
Monitor tool performance and suggest improvements or upgrades.
Document support procedures and maintain knowledge base articles.
Assist with tool integration and automation tasks as required.
Communicate effectively with users and stakeholders to manage expectations and provide timely updates.
Escalate unresolved issues to L3 support or vendors when necessary

Experience:

Experience on Summit & solarwinds
Tech / B.E/ Technical Grads.

More Jobs at CMS It Services

Opening in Recruitment_Mahape

Navi Mumbai

Experience: Not specified

INR 1 - 3 Lacs

Desktop Support Engineer 2

Ahmedabad, Vadodara

2.0 - 5.0 yrs

INR 1 - 3 Lacs

Desktop Support Engineer

Mundra, Dadra & Nagar Haveli, Ahmedabad

2.0 - 4.0 yrs

INR 1 - 3 Lacs

Senior Desktop Support Engineer

Thane, Navi Mumbai, Mumbai (All Areas)

3.0 - 8.0 yrs

INR 1 - 4 Lacs

Instrumentation Engineer

Mehsana, Ahmedabad, Ankleshwar

2.0 - 7.0 yrs

INR 0 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.