Test Engineer L4

WO Value - 220k

Location - PAN Indiia

Job Title: ServiceNow ATF Expert / Tester / Automation Engineer

Experience Required:

36+ years in ServiceNow platform

23+ years specifically in ServiceNow ATF

---

Key Responsibilities:

Design, develop, and execute automated test scripts using ServiceNow ATF.

Collaborate with developers, business analysts, and QA teams to define test scenarios and acceptance criteria.

Perform regression, smoke, and functional testing across ServiceNow modules (e.g., Incident, Change, Problem, CMDB).

Configure and maintain ATF test suites, custom test steps, and reusable components.

Conduct knowledge transfer and train internal teams on ATF best practices

Identify bugs and work with development teams for resolution.

Ensure platform stability and quality through continuous testing and validation

---

Required Skills:

Strong hands-on experience with ServiceNow ATF.

Proficiency in JavaScript and ServiceNow scripting.

Familiarity with ITSM, ITOM, HRSD, CSM, SecOps modules

Experience with test management tools like JIRA or ServiceNow Test Management.

Understanding of SDLC, STLC, Agile, Scrum, and DevOps methodologies.

Basic knowledge of API testing, performance testing, and security validation.

Ability to create and manage test data and test matrices

---

Preferred Qualifications:

ServiceNow certifications (CSA, CIS, ATF).

ITIL certification is a plus.

ISTQB certification (optional but preferred).

• Instrumental in understanding the test requirements and test case design of the product
  • Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
  • Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation
  • Ensuring the test cases are peer reviewed and achieving less rework
  • Work with development team to identify and capture test cases, ensure version
  • Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
  • Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc
• To design and execute the automation framework and reporting
  • Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
  • Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
  • Detect bug issues and prepare file defect reports and report test progress
  • No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms
  • Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
  • Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

• Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
  • Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
  • On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
  • Updates of accurate efforts in eCube, TMS and other project related trackers
  • Timely Response to customer requests and no instances of complaints either internally or externally
    Mandatory Skills: ServiceNow - SaaS .

    Experience: 5-8 Years .