3 - 5 years

7 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Reports To

Area Manager/ Senior Area Manager

Supervises

C Job Dimensions

Geographic Area Covered

Virtual Bancassurance HDFC Floor

Stakeholders Internal

Virtual Bancassurance HDFC Supervisors / Phone Bankers

External

D Key Result Areas

Organization process

Training

Quality Evaluations

MIS

E Skills Required

Interpersonal skills

Communication skills

Creative thinking skills

Supervising/Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

Advance Excel skills

F Incumbent Characteristics

Essential

Desired

Qualification

Graduation Post-Graduation

Experience

At least 3-5 years of experience in call centre industry, in Quality / Training process. Any industry

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