Territory Sales Manager – Painter Academy

Job DescriptionPosition Title: Territory Sales Manager – Painter Academy (TM-PA) Function: Sales / Customer Experience Department: Painter Academy / Training & Development Reporting To: Area Sales Manager / Regional Sales Head Job PurposeThe Territory Sales Manager – Painter Academy (TM-PA) will be responsible for managing and executing end-to-end operations of the Painter Academy, including infrastructure setup, training content deployment, painter engagement, product validation trials, and team development. The role aims to enhance painter capabilities, ensure product awareness, and improve overall stakeholder satisfaction (NPS) through structured training and academy initiatives. Key ResponsibilitiesInfrastructure & Setup: Identify and finalize locations for new Painter Academies. Coordinate with internal teams and vendors to revamp the premises as per architectural designs. Training & Curriculum: Deliver comprehensive training to painters and internal teams. Update training modules and databases regularly; evolve the Training Tracker/Calendar. Implement new modules and ensure feedback/audit-based improvements. Train painters on tool usage and ensure hands-on experience. Operational Excellence: Ensure smooth day-to-day operations of the academy with high utilization and engagement levels. Track and control expenses within allocated budgets. Monitor stock and ensure proper product/tool consumption records. Stakeholder Management: Drive awareness and improvement in Net Promoter Scores (NPS) from painters. Coordinate with Retail, Painting Services, and Marketing teams for local best practices and needs. Conduct TNI (Training Needs Identification) to customize learning content. Product Trials & Validation: Collaborate with Marketing for product trials at the Academy. Prepare product validation reports and coordinate issuance of product warranties. Conduct audits and share findings with respective teams. Team Development: Recruit, train, and manage a high-performing academy team aligned with the Painter Academy roadmap. Lead performance reviews and execute people development strategies. Formulate team training agenda in sync with the central learning team. Reporting & Communication: Maintain clear and consistent reporting on training effectiveness, academy performance, product validations, and team updates. Ensure alignment and timely communication with central and regional teams. Qualifications & ExperienceEducation: Graduate; MBA/PGDM preferred Experience: Minimum 4–6 years of experience in training, channel sales, or customer engagement, preferably in paints, construction materials, or FMCG industries. Key Skills & CompetenciesStrong communication and facilitation skills People management and team-building ability Budget and resource management Strong organizational and execution capability Stakeholder engagement and cross-functional coordination Analytical and reporting skills