Territory Head - Ghaziabad

Role & responsibilities

1. Revenue Generation & Business Growth

• Drive revenue and profitability targets in the assigned territory through institutional, Industrial, Corporate Sales and Channel Partners Development.
• Identify, develop, and convert new institutional clients (corporates, hospitals, hotels, educational institutions, government departments, Large scales manufacturing units, Banking & Financial Institution, Infrastructure Development Corporate & Government Organizations, etc.)
• Ensure upselling/cross-selling to existing accounts.

2. Sales Strategy & Execution

• Develop and execute territory-level B2B sales plans aligned with regional and national strategies.
• Conduct regular market and competition analysis to identify trends, risks, and opportunities and have sound understanding of different districts of western up market.
• Ensure pipeline development through leads, cold calls, and networking.

3. Client Relationship Management

• Build strong relationships with key decision-makers and influencers in institutions.
• Ensure timely resolution of customer issues and delivery of committed SLAs.
• Conduct client satisfaction surveys and take corrective actions based on feedback.
• Ensure repeat business min 55 to 60% of existing account and add 45 to 50% of New Account

4. Team Leadership & Performance Management

• Drive daily field discipline, reporting, and performance metrics.
• Ensure team is adequately trained on products, objection handling, and negotiation.
• Product & sales training to channel partners with respect to available opportunity.

5. Operational Excellence

• Ensure timely billing, collections, and documentation in line with company policies.
• Coordinate with logistics, service, and installation teams for seamless execution.
• Maintain accurate data in CRM systems and generate MIS reports as needed.

Key Performance Indicators (KPIs):

• Monthly/Quarterly Revenue Achievement
• New Account Acquisition
• New Market Addition
• Retention Rate of Institutional Clients
• Key Account Development & Multiplication
• Collection Efficiency
• Distributors Budget Achievement

Preferred candidate profile

Qualifications & Skills:

• Education:

  Graduate in any discipline; MBA in Sales/Marketing preferred

• Experience:

  4-8 years of B2B institutional sales experience, preferably in FMCD, water/air purification, office automation, or similar industries
• Strong understanding of B2B procurement processes, tenders, and institutional buying behaviour.
• Excellent communication, presentation, and negotiation skills
• Result-oriented with strong leadership and team management capabilities
• Proficient in MS Office, CRM, and digital sales tools