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Territory Business Executive

Territory Business Executive

NOVARTIS

2 - 6 years

4 - 8 Lacs

mumbai

Posted:20 hours ago| Platform:

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Skills Required

area sales management data analytics channel sales direct marketing distributor sales business development retail sales distribution sales marketing sales promotion channel management key account management product promotion communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Sales Representative is the driving force behind our customer engagement and sales performance. They are the face of our customer service approach and build deep relationships that benefit customers and patients to drive sales growth in a compliant and ethical manner.

About the RoleMajor Accountabilities

Drive competitive sales growth Identify and prioritize high-potential customers using data analytics (from healthcare professionals and stakeholders) that influence prescribing decisions Improve sales performance through skillful execution of positive customer experiences Engage and build relationships Engage in value-driven conversations (in-person and virtually) to understand customers' most important challenges, decision drivers, pain points, and opportunities Personalize and tailor customer engagement for targeted healthcare professionals, reflecting customer preferences using accessible content and multiple engagement channels Strengthen engagement by partnering with healthcare professionals to build sustainable relationships with Novartis over time Deliver memorable, customer-centric experiences that go beyond clinical differentiation by listening to their needs and understanding their healthcare environment. Establish effective working relationships with thought leaders and leading healthcare influencers (at the territory level) and challenge current behavior to improve the patient journey (right patient, right time) Develop deep customer insight and understanding Gather information about the client's business to understand what matters to them Monitor customer feedback and convert it into actions that create additional value and exceed expectations Leverage available data sources to create, dynamically prioritize, and adjust appropriate customer and territory, account, and customer engagement plans Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of content, campaigns, and engagement plans related to products and indicators Deliver value to customers and patients Collaborate with cross-functional teams to develop and implement solutions that address unmet customer and patient needs Act as a trusted partner to the client to help them run their business; Listen to learn; strive to deepen relationships in a compliant and ethical manner; position ourselves to create value-added solutions. Act honestly and with integrity, treating customers and colleagues transparently and respectfully with clear intentions. When faced with ethical dilemmas, do the right thing and speak up when something seems wrong. Live by the Novartis Code of Ethics, Values, and Conduct.

Key Performance Indicators

To be completed locally in accordance with the recommendations that will follow the IMI Local Engagement Performance Management Council outcomes.

Skills

Sales Skills
Customer Information Communication Skills Influence Skills Conflict Management Negotiation Skills Technical Skills Account Management Cross-Functional Coordination Healthcare Sector Commercial Excellence Ethics Consent

Language

English

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NOVARTIS

Pharmaceutical Manufacturing

Basel Baselstadt

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Territory Business Executive