87 Telnet Jobs

Title : Senior Applications Developer - Linux, Networking and Server Administration Before you apply to a job, select your language preference from the options available at the top right of this page. : Moving our world forward by delivering what matters! UPS is a company with a proud past and an even brighter future. Our values define us. Our culture differentiates us. Our strategy drives us. At UPS we are customer first, people led and innovation driven. UPSs India based Technology Development Centers will bring UPS one step closer to creating a global technology workforce that will help accelerate our digital journey and help us engineer technology solutions that drastically improve our competitive advantage in the field of Logistics. Future You grows as a visible and valued Technology professional with UPS, driving us towards an exciting tomorrow. As a global Technology organization we can put serious resources behind your development. If you are solutions orientated, UPS Technology is the place for you. Future You delivers ground-breaking solutions to some of the biggest logistics challenges around the globe. Youll take technology to unimaginable places and really make a difference for UPS and our customers. Job Summary Supports enterprise information systems housed in highly automated and secure centralized data centers, large computer rooms, corporate facilities, and other company locations. Ensures a stable operating environment and maximum use of system facilities. Develops effective relationships with business stakeholders and various end users. Ensures required IT services are identified, developed, and supported to the satisfaction of the stakeholders. Establishes and maintains service level agreements and is the main point of contact for all service issues.Performs technical, analytical, or maintenance work. Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training.Requires full proficiency in a range of technical, analytical, or scientific processes or procedures through training and considerable on-the-job experience. Completes a variety of atypical assignments. Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Works with a limited degree of supervision, with oversight focused only on complex new assignments. Acts as an informal resource for colleagues with less experience. Qualification: 8+ years of experience Understanding of the IT infrastructure and its relationship to the operation Bachelor's degree in computer science, Information Systems, or equivalent preferred Primary Skills: Strong knowledge of - Server Administration Networking Linux Administration Windows Server Administration SQL Server Administration Proficient with version control (Git) Managing packages (rpm, yum, apt) Process and service management (ps, kill, systemctl, cron) Secure remote access and file transfer (ssh, scp) Shell scripting & text processing (awk, sed) Networking basics and diagnostics (ping, curl, telnet, netstat, iptables, lsof) File system operations and storage management (df, du, mount, ln) System performance monitoring (top, htop, strace) Strong knowledge of PC hardware and server architecture and networking Excellent documentation skills Excellent troubleshooting and analytical skills Excellent process management skills Proficient in Microsoft Office Secondary Skills: Basic knowledge of clustering technologiesWillingness to learn new technologies Minimal supervision required

Title : Associate Applications Developer - Linux, Networking and Server Administration Before you apply to a job, select your language preference from the options available at the top right of this page. : Job Summary This position provides input and support for full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She performs tasks within planned durations and established deadlines. This position collaborates with teams to ensure effective communication and support the achievement of objectives. He/She provides knowledge, development, maintenance, and support for applications. Qualification: Up to 4 years of experience Understanding of the IT infrastructure and its relationship to the operation Bachelor's degree in computer science, Information Systems, or equivalent preferred Primary Skills: Strong knowledge of - Server Administration Networking Linux Administration Windows Server Administration SQL Server Administration Proficient with version control (Git) Managing packages (rpm, yum, apt) Process and service management (ps, kill, systemctl, cron) Secure remote access and file transfer (ssh, scp) Shell scripting & text processing (awk, sed) Networking basics and diagnostics (ping, curl, telnet, netstat, iptables, lsof) File system operations and storage management (df, du, mount, ln) System performance monitoring (top, htop, strace) Good knowledge of PC hardware and server architecture and networking Good documentation skills Good troubleshooting and analytical skills Good process management skills Proficient in Microsoft Office Secondary Skills: Basic knowledge of clustering technologiesWillingness to learn new technologies Minimal supervision required

Overview Make your mark at Comcast - a Fortune 30 global media and technology company. Become part of our award-winning, international engineering team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. You’ll do the best work of your career right here. Success Profile What makes a successful Python Developer - (Shell scripting) at Comcast? Check out these top traits and explore role-specific skills in the job description below. Results-driven Adaptable Inventive Entrepreneurial Team Player Problem-Solver Benefits We’re proud to offer comprehensive benefits to help support you physically, financially and emotionally through the big milestones and in your everyday life. Paid Time off We know how important it can be to spend time away from work to relax, recover from illness, or take time to care for others needs. Physical Wellbeing We offer a range of benefits and support programs to ensure that you and your loved ones get the care you need. Financial Wellbeing These benefits give you personalized support designed entirely around your unique needs today and for the future. Emotional Wellbeing No matter how you’re feeling or what you’re dealing with, there are benefits to help when you need it, in the way that works for you. Life Events + Family Support Benefits that support you no matter where you are in life’s journey. Python Developer - (Shell scripting) Location Chennai, India Req ID R404079 Job Type Full Time Category Computer Engineering Date posted 06/16/2025 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Comcast is seeking a Software Development Engineer to support the design, development, and implementation of enterprise software applications. This position will involve developing an enterprise software application that support large-scale device management solutions within the video and broadband services. The ideal candidate should have strong experience with Python, Angular, Networking Concepts - DHCP, TCP, UDP, SNMP, DNS, VNC, Telnet, Linux, Docker, Kubernetes, micro service architecture, Cloud platforms(AWS or Azure OR GCP) highly scalable & resilient application deployment. Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Experience required- 4-6 years Location - Noida/Pune/Bengaluru/Mumbai/Chennai Mode - Hybrid Notice Period - 0-15 Days Job Summary: The IT (Mac) Specialist will be responsible for supporting primarily Mac workstations & Laptops, performing software updates, Installation, imaging, setting up devices and more. Would be responsible for acting as the first line of technical support for our employees, as well as the go-to person for MAC OS related technical support. Job Description: Mandatory Skills Should have worked as an engineer providing support Apple MAC devices for a minimum of 4+ years. Preferably an Apple Certified Support Professional (ACSP). Hands on working knowledge of jamf Should be proficient in installing, configuring & troubleshooting enterprise level software on the MAC device such as DLP, CASB, EDR, office 365, SCCM Client etc. Should understand Proxy, WPAD settings & SMB on a MAC device. Should be comfortable in utilizing shell & its utilities, such as Ping, Traceroute, telnet etc. Should be proficient in upgrading OS & its security patches, along with security patches related to third party applications. Should be proficient in installing Network/Local printers as well as shared drives. Should have good knowledge on Mac M1/Intel chip, file system, storage, encryption, networking concepts. Job Types: Full-time, Permanent Pay: From ₹500,000.00 per year Ability to commute/relocate: Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Application Question(s): What is your current location? What is your current CTC? What is your expected CTC? How many years of experience do you have in Apple MAC devices? Do you have experience in jamf? What is your notice period/ LWD? Education: Bachelor's (Preferred) Experience: total: 4 years (Required) Work Location: In person

Noida,Uttar Pradesh,India Job ID 765534 Join our Team About this opportunity: To provide L1 support on Incidents resolutions and technical operations on wide area network technologies & Products such as Routers, Switches, Firewalls, proxies, load balancers, VPNs, Cloud, Windows & Linux servers, etc. What you will do: Utilize strong technical skills on L2 and L3 networking protocols to support network operations. Apply understanding of cloud platforms such as GCP, AWS, Azure, and IBM to enhance network performance and reliability. Implement ITIL incident, problem, and change management practices, adhering to defined service level agreements. Demonstrate flexibility in work approach and responsibilities, including participation in 24/7 rotational shifts. Investigate and resolve network faults, handling incidents (P1 through P4) within specified SLAs. Collaborate closely with external suppliers (e.g., BT, Verizon) to address ongoing issues effectively. Report network status to key stakeholders, ensuring transparency and timely communication. Exhibit self-starter qualities, capable of working with minimal supervision. Display self-motivation and the ability to multitask efficiently. Maintain a positive and cooperative attitude, even in stressful situations. The skills you bring: Networking Basics: OSI Model, TCP/IP, VLANs, Subnetting, Palo Alto Firewalls, Routing & Switching. Monitoring Tools: Experience with tools like BMC Helix, Nagios. Incident Handling: Familiarity with ticketing systems like SMP, Remedy, or Jira. Basic Troubleshooting: Ability to perform ping, traceroute, telnet, SSH, SNMP checks for connectivity issues. Linux/Windows Basics: Understanding log analysis and CLI commands. Cloud & Virtualization (Optional): Exposure to AWS, Azure, or GCP can be beneficial. Qualification: CCNA (Cisco Certified Network Associate) – Fundamental networking knowledge. General networking concepts. ITIL Foundation – Understanding IT service management processes. Work Experience: Minimum 2+ year experience, Network Monitoring or Technical Support roles. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

3Years Having Knowledge in OpenVMS or Linux and Server HW with RAID 30,000-35,000 Grad./MCA RHEL 1. How many types of RAID 2. What is difference in RAID 5 & RAID 6 3. How can you check current firmware version in the server 4. What is the file system 5. How can you check kernel version 6. What is the shell & types of shell 7. How can increase the swap in Linux 8. How many users are login in the system 9. How do you find the process ID (PID) of a running process 10. What is the /proc file system 11. How do you optimize the Linux System performance 12. What is the iptables command 13. What is difference in UPD & TCP 14. What is SMTP 15. SSH & Telnet port number 16. What is /etc/resolv.conf file 17. How do you schedule recurring tasks in Linux 18. How can you find the IP address in Linux 19. How do you check the amount of disk space being used in Linux 20. How do you check the system logs in Linux 21. What are common causes of a Linux system running out of disk space 22. What is the purpose of the ‘route’ command in Linux 23. What is a maximum length for a filename under Linux 24. Why is the tar command used 25. How to terminate a running process in Linux

Company: NSEIT Profile: Assistant Manager Location: Andheri ( JB Nagar) Working Days : 6 days About Company, NSEIT Pvt Ltd is a 100% subsidiary of Nation Stock Exchange, NSE is our parent company, NSEIT has various Subsidiaries, one of which is DEX i.e Digital Examination , Also just to brief you , currently we are in a transition phase, where we have got a new investor on board, called CL Educate, We at DEX Conduct online examinations for Government and Privat Sector, i.e various examinations like Railways, Banking, Insurance, LIC etc. We have 250 centres across India were we conduct these examinations, Your role here would be for. Role and responsibilities Experience in Production Support /Application Support. Hands-on Experience of Relational Databases (either Postgres or Oracle) SQL Queries, Hands-on Experience of Jboss App server/ Weblogic/ Tomcat Apache required Knowledge of basic Networking terms like telnet, ping, netstat, LAN, WAN Should be aware about ITIL Process. If you are interested for this role help with below details @meenakshiasiwal@nseit.com Total Experience: Current CTC: Expected CTC: Notice Period: Reason for Change: Thanks Job Type: Full-time Pay: Up to ₹80,000.00 per month Benefits: Health insurance Provident Fund Shift: Rotational shift Work Days: Monday to Friday Weekend availability Work Location: In person

Noida,Uttar Pradesh,India Job ID 768006 Join our Team About this opportunity: We are currently looking for a dedicated IT Infrastructure Engineer to ensure that our IT services are delivered as expected to all stakeholders and end users. This role is fundamental to the technical and process delivery of services within our IT Infrastructure Operations India portfolio. Empowered within Digital Infrastructure Operations, the successful candidate will be tasked with coordinating, communicating, and, when necessary, circumventing standard support processes to ensure the optimal approach to service restoration or risk mitigation. Purpose: To provide L1 support on Incidents resolutions and technical operations on wide area network technologies & Products such as Routers, Switches, Firewalls, proxies, load balancers, VPNs, Cloud, Windows & Linux servers, etc. Key Responsibilities: Utilize strong technical skills on L2 and L3 networking protocols to support network operations. Apply understanding of cloud platforms such as GCP, AWS, Azure, and IBM to enhance network performance and reliability. Implement ITIL incident, problem, and change management practices, adhering to defined service level agreements. Demonstrate flexibility in work approach and responsibilities, including participation in 24/7 rotational shifts. Investigate and resolve network faults, handling incidents (P1 through P4) within specified SLAs. Collaborate closely with external suppliers (e.g., BT, Verizon) to address ongoing issues effectively. Report network status to key stakeholders, ensuring transparency and timely communication. Exhibit self-starter qualities, capable of working with minimal supervision. Display self-motivation and the ability to multitask efficiently. Maintain a positive and cooperative attitude, even in stressful situations. Qualification: Certifications (Preferred but Not Mandatory): CCNA (Cisco Certified Network Associate) – Fundamental networking knowledge. General networking concepts. ITIL Foundation – Understanding IT service management processes. Technical Skills: Networking Basics: OSI Model, TCP/IP, VLANs, Subnetting, Palo Alto Firewalls, Routing & Switching. Monitoring Tools: Experience with tools like BMC Helix, Nagios. Incident Handling: Familiarity with ticketing systems like SMP, Remedy, or Jira. Basic Troubleshooting: Ability to perform ping, traceroute, telnet, SSH, SNMP checks for connectivity issues. Linux/Windows Basics: Understanding log analysis and CLI commands. Cloud & Virtualization (Optional): Exposure to AWS, Azure, or GCP can be beneficial. Soft Skills & Competencies: Strong analytical and problem-solving skills. Good communication skills (to interact with L2 teams, vendors, and stakeholders). Attention to detail for monitoring alerts and logs. Ability to work in shifts (24/7 operations). Incident documentation and escalation skills. Work Experience: Minimum 1-2 year experience, Network Monitoring or Technical Support roles. Key Differentiators Between Role Proficiencies (Optional): Primary Responsibilities: All Event management related tasks for all the IP Connectivity managed CIs by following support guidelines/ZLDs. L1 investigation based on alert occurrence & issues reported by end users Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. We are seeking analyst level individuals with experience working in the field of cybersecurity and a desire to help organizations improve their operations to join our team and help run the ongoing security operations for RSM clients in a variety of industries and geographic locations. Successful candidates will have working knowledge in some or all these areas – IT operations, security monitoring, active directory, IP networking and various cloud technologies. Position and Key Responsibilities At RSM, analysts work with large and small companies in variety of industries. They develop strong working relationships with their peers within the security operations center (SOC) while learning their clients’ businesses and challenges facing their organizations. Analysts work as part of a broader team under the direction of more senior analysts, threat hunters, shift leads, intelligence analysts and SOC managers in support of multiple clients. Working in a mutually respectful team environment helps our analysts perform at their best and integrate their career with their personal life. You will have the opportunity to: Role Responsibilities: Investigate security incidents using SIEM tools, automation, and other cybersecurity technologies (i.e. ServiceNow, Stellar Cyber, Hyas Insight and DNS Protect, sentinel One, ELK Stack, Virus total, Shodan, NetFlow, Passive DNS, Silobreaker, Tenable.io, Hatching Triage Sandbox) Analyze, escalate, and assist in remediation of critical security incidents. Improve and challenge existing processes and procedures in a very agile and fast-paced information security environment serving multiple clients Process IDS alerts and identifying incidents and events in customer data. Setup and execution and analysis of vulnerability scans Perform advanced analysis and investigation into alerts as they are identified Performing initial basic malware analysis utilizing automated means (static and dynamic sandbox analysis or other available tools) Incident intake, ticket updates and reporting of cyber events and threat intelligence Understanding, identifying, and researching indicators of compromise (IOCs) from a variety of sources such as threat intelligence reports and feeds Writing incident reports, process documentation, and interact with clients as required Transcribe and implement atomic indicators into a monitoring environment. Consume policy documentation and determine applicability in a network. Work with protocols at layers 2 and higher in the OSI model, to include ARP TCP, UDP, ICMP, DNS, Telnet, SSH, HTTP, SSL, SNMP, SMTP, and other common protocols that use well-known ports. Develops the playbooks to respond and recovery from various attacks/incidents. Drives the automation efforts focused on the closing cases, responding to Cyber events and analyzing data required to enable efficient response activities. Processing of Cyber Threat Intel that is used across RSM detection platforms to understand and prepare for potential threats. Threat intel is heavily used across RSM platforms drive issue prioritization. Open to working shifts in a 24x7 operations environment. Qualifications and Experience: Minimum B.A. or B.S. degree or equivalent from an accredited university by the time employment commences or prior relevant military / law enforcement experience. Computer science, information technology, information systems management, or other similar degrees preferably with a focus on information security 3-5 years’ experience working in a security operations center, networking operations center or threat intelligence capacity. Possess at least one security industry certification such as CYSA+, Security+, CISSP, SANS GIAC (GSOC, GCIA, GMON, CGCDA) Knowledge of security standards and information security and compliance frameworks, controls, and best practices, including SSAE 16, SOC 2 and SOC3, OWASP Top 10, SANS, NIST Must have a naturally curious mindset and approach to solving problems. Basic understanding of cloud technologies and their operations Experience supporting various operating systems such as Windows/Linux Understanding of IP network protocols At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com .

Job Title: Technical Support Engineer Reporting Authority Team Lead ??? Tech Support Department/Group: Tech Support Minimum Qualification Graduation Location: Ahmedabad Minimum Experience Fresher Shift Timings EST (5:30 PM to 2:30 AM) PST (9:00 PM to 6:00 AM) Certification: NA Job Description Position Pre-requisites: Fluency in English Communication (Written and Verbal both) Ready to work in Night Shift Responsibilities: Find technical resolutions on issues or queries related to unknown or new scenarios Meet cases resolution SLAs Manage relationships with clients Work with cross-functional teams as and when required Keep up to date with all eCW products and their enhancements Maintain excellent customer satisfaction level Other duties as assigned Requirements: Proficient with relational databases (MySql, MsSql) Knowledge / Experience with Java or C++ (OOPs Concepts) Experience with Internet Protocols, HTTP / HTTPs Default ports for HTTP / FTP / MYSQL etc Experience with XML / XSL, Knowledge of SQL Server 2005, 2008 Experience with Web Application Server(s), Understanding of 3 -Tier / N-Tier Architecture Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols Other Skills / Abilities: Telephone etiquette Fluency in English Communication Ability to balance multiple priorities Strong analytical and problem-solving skills

An experienced and customer-focused Support Engineer with a solid background in troubleshooting internet services, network connectivity, and VoIP systems. Skilled at resolving technical issues efficiently while ensuring a high level of customer satisfaction. Adept at working in fast-paced environments, supporting residential and enterprise customers, and collaborating with NOC, field engineers, and backend teams to deliver seamless connectivity solutions. Key Skills: Broadband & Fiber Internet Support (FTTH, FTTx, GPON) Layer 1/2/3 Troubleshooting (LAN/WAN) CPE Configuration (ONU, Routers, Wi-Fi Devices) VoIP and SIP Troubleshooting CRM & Ticketing Systems (e.g., Radius) Network Monitoring Tools (e.g., LibreNMS, PRTG) Remote Support Tools & CLI (SSH, Telnet, Winbox) Customer Communication & Escalation Handling Roles & Responsibilities: Provide first and second-level support for broadband, leased line, and Wi-Fi hotspot customers. Identify and resolve connectivity issues related to modems, routers, ONTs, and switches. Guide customers through basic troubleshooting and escalate complex issues to NOC or field teams. Handle service requests, complaints, and technical queries via phone, email, or chat. Monitor and report network outages, service degradation, and customer impact. Coordinate with field engineers for site visits and hardware replacements. Maintain accurate documentation of issues and solutions in the CRM/ticketing system. Assist in onboarding new customers by helping with configuration and setup. Professional Attributes: Strong analytical and problem-solving skills Clear and empathetic communication style Ability to remain calm under pressure Willingness to work in shifts, including weekends or holidays Quick learner with adaptability to new tools and technologies Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Schedule: Fixed shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Daultabad, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Experience: Computer networking: 1 year (Required) Work Location: In person Speak with the employer +91 9650244466 Application Deadline: 17/06/2025 Expected Start Date: 12/06/2025

Job Description Qualification : Any Graduate/Diploma IT or Any relevant certification of IT Experience : Minimum 3 years of experience in Any Industry Yearly CTC : Up to 2.75 LPA (Rs.in Lakhs) Must-Haves: Diagnose and resolve hardware and software-related issues across a variety of devices, including laptops, desktops, printers, and other IT equipment. Proactively identify root causes of technical issues and implement effective solutions to prevent recurrence. Apply knowledge of networking concepts, including IP addressing, VPN, Wi-Fi, LAN, WAN, SSH, Telnet, and basic firewall configurations. Manage backup and restore processes, including online and offline backups, ensuring data integrity and availability. Perform client patching, software updates, upgrades, and downgrades, as well as comprehensive patch management. Monitor system and network performance and generate IT reports for operational insights. Conduct remote troubleshooting to support end-users effectively and resolve technical issues promptly. Explore alternative solutions and test different approaches to ensure timely issue resolution. Maintain accurate logs of technical issues, resolutions, and system configurations for future reference. Provide hands-on support with Windows operating systems and core software applications. Manage network security practices, including anti-virus programs, Endpoint Solutions, and Mobile Device Management. Utilize ticketing systems and asset management tools to track IT support requests, incidents, and equipment inventory. Flexibility to work at both plant and corporate office locations. Want to Haves: Coordination skill to support plenty locations. Good interpersonal skills. Hands on experience with Linux/Mac OS environments. Knowledge of Advance Microsoft office tools or Advance Google Suite. Reporting to : IT Manager

2+ Years Work from Office We are seeking a skilled L2/L3 Support Engineer to join our dynamic team. The ideal candidate will possess in-depth technical knowledge, problem-solving abilities, and excellent communication skills to provide advanced support and maintain seamless operations. Responsibilities include troubleshooting complex issues, performing root cause analysis, and collaborating with cross-functional teams to deliver efficient and effective solutions. Job Description: Primary Job Responsibility: Providing technical support services to customers and internal staff. Analyzing and troubleshooting hardware and software issues. Resolving complex problems related to applications, networks, and systems. Installing, configuring, and maintaining Windows, Linux, and Mac OS. Identifying, diagnosing, and resolving network and system issues. Performing system backups and restores. Monitoring system performance and troubleshooting system errors. Ensuring customer satisfaction by providing prompt and courteous service. Candidates Requirements: Must be aware of Microsoft technologies like AD, DNS, DHCP, IIS, FTP, Terminal Server and application servers etc. Must know common networking concepts like, Ip addressing, VPN, Wi-Fi, Lan, Man,Wan, SSH, Telnet, Firewall, Printer etc. Must know Troubleshooting Laptop, Desktop, Printer and other hardware. Should beaware of Back up C restore technologies, Types of backups, online C offline backup,Server C Client patching, patch management, windows update, upgrade C downgrade, Software upgrade C downgrade etc. Should be aware with system monitor, network monitor, Remote access management, generating s managing report, MDM Reports, inventory report, A/V reports, Risk intelligence reports etc. Should have knowledge of IT process, Ticket management, solar-wind console management. Remote management tools etc. Knowledge of network technologies (i.e., routers, switches, network, and routing protocols, DNS/DHCP) Knowledge s experience of troubleshooting for O365 admin, SharePoint, Teams, One Drive, Azure AD. For desktop experience with Outlook, Excel, Teams, mapped drives, Windows 10/11. Working Days Monday-Friday Shift Timings 10:00 AM - 7:00 PM PST (US Night Shift) HR Phone number 7359594296 HR E-mail address Jobs@infomaticsolutions.com

Seize an exceptional opportunity at Himachal’s leading R&D Tech company, with over 8 years of establishment and recognized as one of the fastest-growing tech firms in the Himachal-Tricity region. As a proud participant in the Make in India initiative and a strong advocate for the 'Vocal for Local' movement, Vihaas is managed by local professionals. We are dedicated to innovation and excellence in technology development, fostering a unique, hierarchy-free environment that promotes creativity and collaboration. Location : Solan, Himachal Pradesh (On-Site Only) Education Background Required : Diploma or Bachelor’s degree in Electronics Engineering (EE, ECE) or other networking courses. Key Responsibilities : Assist in the deployment, maintenance, and upgrades of telecom network components, including VoIP, PBX, and SIP-based systems. Perform regular diagnostics, PBX testing, and preventive maintenance to ensure uninterrupted network operations. Collaborate with other members of the development team, including software engineers, designers, and product maintainer. Documentation of network configurations, IP addressing schemes, and troubleshooting. Communicate effectively with clients, vendors, and team members in both Hindi and English, ensuring clear technical support and coordination. Skills & Qualifications : Basic knowledge of Electronics. Positive attitude in any situation Strong understanding of networking concepts such as TCP/IP, DHCP, DNS, VLANs, and VPNs. Understating of protocols such as WinSCP, SFTP, SSH, Telnet, FTP, and TFTP for remote access Proficient in computer applications and network analysis tools like Wireshark, Hyper Terminal, and Putty. Strong teamwork abilities. Problem-solving attitude. Good communication skills. Note: Candidates should be prepared for an on-site interview upon selection. Show more Show less

KEY JOB REQUIREMENTS: In this role, you will be successful, if you have: Experience: Graduate or postgraduate in Computer Science or related Engineering Specialization. Relevant hands-on experience in software development with focus on high-performance systems Skills & Competencies: Job Description: Gain in-depth understanding of various software testing methodologies, including functional, integration, and regression testing. Gather and analyse requirements from stakeholders and end-users to design automation frameworks that align with development objectives. Design and implement effective test automation solutions using cutting-edge tools, tailored for Bootloader and drive functionalities. Develop and execute QA tests using scripts that automate periodic testing, ensuring product reliability without manual intervention. Conduct stringent reviews focusing on reusability, modularization, and code quality. Perform rigorous testing on the Bootloader product infrastructure, including firmware, hardware, networks, and applications. Collaborate with cross-functional teams, including stakeholders and non-technical members, to identify automation improvements and align solutions with project goals. Enhance the reliability and stability of the Bootloader automation framework and associated test suites. Plan hardware and infrastructure requirements for the project or automation ecosystem. Evaluate and integrate tools and technologies that enhance automation capabilities Establish best practices for automation, ensuring compliance with industry standards Qualifications/Requirements Technical Skill sets: Must have: Working experience in any automation project (Preferably above 7+ Years) as an automation developer Working experience in STB\OTT\Broadcast domain Operating System : Windows ,Linux. Scripting Languages: Python, Selenium Version control: GIT, Gerrit Automation framework : Robot Framework (or any) Network Technologies: Ethernet, Wi-Fi, HTTP, TCP/IP, IPv6, DHCPv4, DHCPv6, ICMP, Telnet, SSH, DNS, FTP Good to have: Understanding of software development life cycle (SDLC) and agile methodologies. Exposure to implementing CI\CD pipelines. Soft Skills and Cultural Fit Exceptional problem-solving skills with a data-driven approach Strong communication skills, capable of conveying complex ideas to diverse audiences Ability to thrive in a fast-paced, collaborative environment Exposure to Automatics Knowledge of hardware interfaces and debugging tools for embedded systems Familiarity with RDK concepts Exposure to Jenkins Web services: SOAP, REST Job Types: Full-time, Permanent Pay: Up to ₹2,000,000.00 per year Schedule: Day shift Monday to Friday Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current CTC? What is your expected CTC? What is your notice period? Experience: Automation: 4 years (Required) Python: 3 years (Required) OOP: 3 years (Required) STB/OTT/Broadcast: 2 years (Required) Location: Bangalore, Karnataka (Required) Work Location: In person

An experienced and customer-focused Support Engineer with a solid background in troubleshooting internet services, network connectivity, and VoIP systems. Skilled at resolving technical issues efficiently while ensuring a high level of customer satisfaction. Adept at working in fast-paced environments, supporting residential and enterprise customers, and collaborating with NOC, field engineers, and backend teams to deliver seamless connectivity solutions. Key Skills: Broadband & Fiber Internet Support (FTTH, FTTx, GPON) Layer 1/2/3 Troubleshooting (LAN/WAN) CPE Configuration (ONU, Routers, Wi-Fi Devices) VoIP and SIP Troubleshooting CRM & Ticketing Systems (e.g., Radius) Network Monitoring Tools (e.g., LibreNMS, PRTG) Remote Support Tools & CLI (SSH, Telnet, Winbox) Customer Communication & Escalation Handling Roles & Responsibilities: Provide first and second-level support for broadband, leased line, and Wi-Fi hotspot customers. Identify and resolve connectivity issues related to modems, routers, ONTs, and switches. Guide customers through basic troubleshooting and escalate complex issues to NOC or field teams. Handle service requests, complaints, and technical queries via phone, email, or chat. Monitor and report network outages, service degradation, and customer impact. Coordinate with field engineers for site visits and hardware replacements. Maintain accurate documentation of issues and solutions in the CRM/ticketing system. Assist in onboarding new customers by helping with configuration and setup. Professional Attributes: Strong analytical and problem-solving skills Clear and empathetic communication style Ability to remain calm under pressure Willingness to work in shifts, including weekends or holidays Quick learner with adaptability to new tools and technologies Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Schedule: Fixed shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Daultabad, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Experience: Computer networking: 1 year (Required) Work Location: In person Speak with the employer +91 9650244466 Application Deadline: 17/06/2025 Expected Start Date: 12/06/2025

About Airties At Airties we are on a mission to empower broadband operators to deliver a better-connected home experience for their subscribers. We have an exciting story to tell, and we want you to help us tell it! Airties offers broadband operators advanced Wi-Fi solutions and services to allow them bring an improved user experience for their subscribers. The Airties portfolio includes Smart Wi-Fi software, a cloud-based experience management platform with its companion app and data engine. Our company also offers expert, bespoke engineering and testing services. Globally, Airties is the most widely deployed provider of Smart Wi-Fi solutions to network service providers and our technologies are driving a better-connected user experience in more than 35 million homes. Introduction Airties is looking for a Field Application Engineer (FAE) in India. An FAE is the primary technical point of contact to Airties customers across APAC and Australia, accommodating different time zones. This is a multi-faceted role that supports product pre-sales, acceptance, launch and post deployment phases, requiring communication internally and externally at all levels, providing fast and high quality response to customers and being the customer advocate to internal teams. What you will do: Provide onsite installations, product trials and deployments, and other professional services to Airties customers. Work with customers in the field cooperating with Airties Sales, Project, Product and Engineering teams Support sales efforts by explaining current products and solutions, sending samples, conducting trials and proof-of-concepts Escalate product customization and localization needs of the customer to Product, Engineering, and Technical Support management After product release, take responsibility for recording, tracking and handling defects and technical feedback from the customer. Conduct first level root-cause analysis, issue replication and answer technical questions real time on site and escalate appropriately Provide timely and effective resolution to support requests based on internal and external service level agreements (SLA) Work closely with Engineering teams to investigate, assign, and resolve defects. Deploy software defect fixes at customer sites. · Document each customer issue/request using Airties ticket management system Provide ongoing, regular updates to customers to keep them apprised of progress toward problem resolution Respond to requests for technical information and assistance in a timely and professional manner Provide regular reports on field services and/or tests performed. · Travel to customer sites to rectify problems when/if necessary Work with the customer's staff to train and develop operations capability on Airties' products Support alpha and beta tests of new Airties products at customer sites Provide feedback to Sales, Product, and Engineering teams to improve Airties products Promote Airties products at customers and establish strong lasting customer relationships What you should ideally bring: Bachelor’s or higher degree in Network Engineering, EE or similar technical field is required 5+ years professional experience of which 2+ years of hands-on field experience in networking in a customer facing role delivering professional services is required Excellent communication, presentation and reporting skills in English is mandatory. This job requires extensive oral communication skills to deal with customer’s teams, and written communication skills to produce reports and technical notes to customers. Demonstration of oral and written English proficiency will be required during application Strong understanding of network protocols/standards: TCP, UDP, IP, Ethernet, Wi-Fi protocols, and IEEE 802.11 standards is mandatory Knowledge of network tools like Wireshark, tcpdump, Iperf, etc. · Shell/Phyton scripting knowledge is a plus General understanding of AWS and similar cloud technologies along with Tableau, Databricks and Grafana Linux and very comfortable with CLI in various environments Expert in remote access tools and applications: Telnet / SSH / SCP / TFTP / Serial Console Experience with broadband, IPTV, and streaming video technologies is big plus Experience with Customer Premise Equipment devices, residential gateways, set top boxes is required. Familiarity with CPE management software solutions is a plus Ability to travel within short notice is required. This position requires international travel up to 50% of work time. Airties has a zero tolerance to discrimination policy. In this regard, during the course of the evaluation of your job application and during all your employment relation, if any, all discriminatory factors such as race, sex, sexual orientation, social gender definitions/roles, color, national or social background, ethnicity, religion, age, disablement, political opinion or any status that is protected under law shall be totally disregarded. *By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties to outside of Turkey; in particular to its subsidiaries. *By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties to its headquarters established in Turkey. Show more Show less

Seize an exceptional opportunity at Himachal’s leading R&D Tech company, with over seven years of establishment and recognized as one of the fastest-growing tech firms in the Himachal-Tricity region. As a proud participant in the Make in India initiative and a strong advocate for the 'Vocal for Local' movement, Vihaas is managed by local professionals. We are dedicated to innovation and excellence in technology development, fostering a unique, hierarchy-free environment that promotes creativity and collaboration. Location: Solan, Himachal Pradesh (On-Site Only)(Urgent Hiring) Education Background Required Diploma or Bachelor’s degree in Electronics Engineering (EE, ECE) or other networking courses. Key Responsibilities Assist in the deployment, maintenance, and upgrades of telecom network components, including VoIP, PBX, and SIP-based systems. Perform regular diagnostics, PBX testing, and preventive maintenance to ensure uninterrupted network operations. Collaborate with other members of the development team, including software engineers, designers, and product maintainer. Documentation of network configurations, IP addressing schemes, and troubleshooting. Communicate effectively with clients, vendors, and team members in both Hindi and English, ensuring clear technical support and coordination. Skills & Qualifications Basic knowledge of Electronics. Positive attitude in any situation Strong understanding of networking concepts such as TCP/IP, DHCP, DNS, VLANs, and VPNs. Understating of protocols such as WinSCP, SFTP, SSH, Telnet, FTP, and TFTP for remote access Proficient in computer applications and network analysis tools like Wireshark, Hyper Terminal, and Putty. Strong teamwork abilities. Problem-solving attitude. Good communication skills. Note: Candidates should be prepared for an on-site interview upon selection. Job Type: Full-time Pay: Up to ₹40,000.00 per month Shift: Day shift Work Days: Weekend availability Ability to commute/relocate: Solan, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Required) Experience: Network support: 1 year (Required) Software troubleshooting: 1 year (Required) Location: Solan, Himachal Pradesh (Required) Work Location: In person

Working Days - Fixed 5 Days (Rotational shift) Timings: - 10:00 am to 07:00 pm PST (US Night Shift). Experience: Minimum 8+ years Responsibilities Providing technical support services to customers and internal staff. Analyzing and troubleshooting hardware and software issues. Resolving complex problems related to applications, networks, and systems. Installing, configuring, and maintaining Windows, Linux, and Mac OS. Identifying, diagnosing, and resolving network and system issues. Performing system backups and restores. Monitoring system performance and troubleshooting system errors. Ensuring customer satisfaction by providing prompt and courteous service. Candidate Requirements: ▪ Must be aware of Microsoft technologies such as AD, DNS, DHCP, IIS, FTP, Terminal Server, and application servers. ▪ Must know common networking concepts like IP addressing, VPN, Wi-Fi, LAN, MAN, WAN, SSH, Telnet, Firewall, Printer, etc. ▪ Must know Troubleshooting Laptop, Desktop, Printer, and other hardware. Should be aware of backup & restore technologies, Types of backups, online & offline backup, Server & Client patching, patch management, Windows update, upgrade & downgrade, Software upgrade & downgrade, etc. ▪ Should be aware of system monitor, network monitor, Remote access management, generating & managing reports, MDM Reports, inventory report, A/V reports, Risk intelligence reports, etc. ▪ Should know IT processes, Ticket management, and SolarWinds console management. Remote management tool, etc. ▪ Knowledge of network technologies (i.e., routers, switches, network, and routing protocols, DNS/DHCP) ▪ Knowledge & experience of troubleshooting for O365 admin, SharePoint, Teams, OneDrive, Azure AD. For desktop experience with Outlook, Excel, Teams, mapped drives, Windows 10/11. Company Benefits :  5 days working – Rotational week off.  Salary credited on the 3rd of every month.  Health Insurance.  Accidental Insurance.  Life Insurance.  Gratuity.  ESIC and Provident Fund (eligible employees).  Initial one-month free accommodation for outstation employees.  Night Cab Drop-off facility (on request-subsidize cost).  Work training programs.  Rewards C Recognition vouchers.  Team outings.  Annual get-togethers and many more. Show more Show less

Title : Network-Data Center-Datacenter Management-Systems Integration Senior Specialist Req ID: 311117 We are currently seeking a Network-Data Center-Datacenter Management-Systems Integration Senior Specialist to join our team in Bangalore, Karntaka (IN-KA), India (IN). VMware, NSX and Windows Support VMware Environment Build and Design Providing support during build and run phases of project. Administer and manage the VMware infrastructure (5.x, 6.x, 7.x ,8.x) including vCenter, ESXi hosts, and virtual machines. Experience in the installation, configuration, and administration of components in a large VMware environment cantered around best practices, to include vCenter, VMware Update Manager, vRealize Operations Manager and vCenter Site Recovery Manager Experience in upgrading ESXi hosts and VM guests using VMware Update Manager. Perform regular maintenance and upgrades of VMware and Microsoft systems. Experience in VM template design and leveraging vCenter Operations Manager to right size, virtual servers. Good knowledge on backup and recovery and server patching process for VMware Cross Domain resource access. Implement and manage security measures to protect VMware and Microsoft systems. Design, deploy, and troubleshoot Microsoft Windows Servers and Active Directory environments. Monitor system performance and resolve any issues or outages. Create and maintain technical documentation and standard operating procedures. Collaborate with the IT team to integrate VMware and Microsoft technologies with other systems. Stay up to date with the latest VMware and Microsoft technology trends and best practices. Network VirtualizationDesign and manage virtual networks, including logical switching, routing, and firewalling, leveraging VMware NSX-T technology. Security ExpertiseImplement and maintain network security policies and protocols within NSX-T to protect against threats and vulnerabilities. Experience in configuring ESXI Node with NSX-T. Troubleshooting failures while configuring NSX-T on ESXI. Troubleshooting and OptimizationTroubleshoot network issues, identify performance bottlenecks, and optimize NSX-T deployments to maximize efficiency. Proactively identify and Standardize Client environment by setting up standards on OS drives, Memory & CPU by creating a micro plan and implementing them by following complete change process. Install, configure, tune, maintain, and monitor Windows 2003/2008/2012/2019 /2022 Enterprise server. High-level trouble shooting skill required on OS related issues, which include memory dump analysis skills and performance tuning. In-depth knowledge and experience on server security hardening with includes patching, antivirus. Good knowledge on Microsoft clustering and NLB services. Good control on windows command line tools and power shell/VB scripting. Working experience on Windows infrastructure services like FTP, Telnet, DNS and DHCP etc" Good knowledge on Microsoft licensing for Servers, Terminal services etc" Proficient on Microsoft (MS) Clustering issues. IIS administration and Certificate management. Provide Windows server administration within an Active Directory environment. Use monitoring tools to oversee multiple Wintel systems operating within a defined support operation area. Analyse, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications. Infrastructure knowledge of ticketing tool any demonstrate good communication negotiation analytical problem-solving skills. Basic working knowledge of scripting good knowledge of change management processes and ticketing applications Reasonable knowledge of current hardware and software technologies and its uses Task oriented self-initiated and objective driven Good and fluent Communication Skills

 We are looking for a Technical Support Engineer to provide banking-level assistance to our customers.  Research and identify solutions to software issues.  Ask customers targeted questions to quickly understand the root of the problem.  Talk clients through a series of actions, either via phone, email or Ticketing tool, until they’ve solved a technical issue.  Properly escalate unresolved issues to appropriate internal teams.  Ensure all issues are properly logged.  Prioritize and manage several open issues at one time.  Meet SLAs like response and resolution times by partnering within peers, L2 and L3 Support organizations. Responsibilities  Proficient with relational databases (ORACLE, MySQL, MS SQL)  Knowledge / Experience with Java or C++ (OOPs Concepts)  Experience with Internet Protocols, HTTP / HTTPs  Default ports for HTTP / FTP / MYSQL etc.  Basic knowledge of Banking  Basic knowledge of SSL Certificates, Tomcat Servers etc  Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols) Job Type: Full-time Pay: ₹8,462.81 - ₹20,559.49 per month Shift: Day shift Work Days: Weekend availability Experience: IT support: 1 year (Preferred) Work Location: In person

Country/Region: IN Requisition ID: 26225 Work Model: Position Type: Salary Range: Location: INDIA - NOIDA- BIRLASOFT OFFICE Title: Technical Specialist-Cloud & Infra Engg Description: Area(s) of responsibility About Us: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Job Summary: The IT (Mac) Specialist will be responsible for supporting primarily Mac workstations & Laptops, performing software updates, Installation, imaging, setting up devices and more! Would be responsible for acting as the first line of technical support for our employees, as well as the go-to person for MAC OS related technical support. Experience required- 4-6 years Location - Noida/Pune/Bengaluru/Mumbai/Chennai Mode - Hybrid Notice Period - 0-15 Days Job Description: Mandatory Skills Should have worked as an engineer providing support Apple MAC devices for a minimum of 6+ years. Preferably an Apple Certified Support Professional (ACSP). Hands on working knowledge of jamf Should be proficient in installing, configuring & troubleshooting enterprise level software on the MAC device such as DLP, CASB, EDR, office 365, SCCM Client etc. Should understand Proxy, WPAD settings & SMB on a MAC device. Should be comfortable in utilizing shell & its utilities, such as Ping, Traceroute, telnet etc. Should be proficient in upgrading OS & its security patches, along with security patches related to third party applications. Should be proficient in installing Network/Local printers as well as shared drives. Should have good knowledge on Mac M1/Intel chip, file system, storage, encryption, networking concepts.

ATS – Advanced Technical Support applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. Contribute through trainings to upskill peers or stakeholders. About the Role Years of experience needed – 5+ Years of experience. Responsibilities Good experience with enterprise networking, monitoring, troubleshooting, and management tools. Experience in Networking protocols testing (HTTP, HTTPS, SNMP, Telnet, FTP, SSH, DNS, DHCP, IPV4, IPV6, TCP/IP, UDP, ARP, LLMNR, WINS). Experience of application inter-operability testing on Access points, routers and mobiles. Proven previous professional experience conducting Packet Analysis using Wireshark or equivalent tools. Knowledge on Networking Concepts (WSD, LPD, Bonjour, Ldap, IPSec, 802.1x, Certificate management, Radius server). Working experience in Windows, Linux & MAC OS’s. Knowledge of printing solutions. Cloud exposure. Exposure to proxy servers. Exposure to Wireshark. Run Network trace in client PC. Method for verifying open network ports. Method for ensuring printer internet/cloud connectivity. Troubleshooting print job submission failures. Excellent verbal and written communication skills in language to be supported. Advanced troubleshooting skills in a technical environment. Excellent analytical and problem-solving skills. Advanced Software and hardware knowledge of computing, storage and peripheral devices. Specific knowledge and training with HP products. Knowledge of multiple product lines (for example, proactive, reactive, storage, enterprise systems, tier 2 or 3 support, etc.). Advanced proficiency with case management databases and tools. Superior customer service skills. Phone and remote support experience. E-support experience, knowledge and resolution ability. Ability to solve and document solutions for usage of other technicians and customers. Ability to mentor new agents. Ability to train peers on solutions. Ability to take full ownership for resolution with escalated customers. Ability to lead technical action plans. Lead or provide expertise to teams or projects. Highly Developed knowledge of more complex solutions. Very good communication skills. Should be very interactive and top on deliverables being working from client environment. Qualifications Bachelor's or master’s degree in Computer Science, Information Systems, Engineering or equivalent. Required Skills Excellent verbal and written communication skills in language to be supported. Advanced troubleshooting skills in a technical environment. Excellent analytical and problem-solving skills. Advanced Software and hardware knowledge of computing, storage and peripheral devices. Specific knowledge and training with HP products. Knowledge of multiple product lines (for example, proactive, reactive, storage, enterprise systems, tier 2 or 3 support, etc.). Advanced proficiency with case management databases and tools. Superior customer service skills. Phone and remote support experience. E-support experience, knowledge and resolution ability. Ability to solve and document solutions for usage of other technicians and customers. Ability to mentor new agents. Ability to train peers on solutions. Ability to take full ownership for resolution with escalated customers. Ability to lead technical action plans. Lead or provide expertise to teams or projects. Highly Developed knowledge of more complex solutions. Very good communication skills. Should be very interactive and top on deliverables being working from client environment. Preferred Skills Cloud exposure. Exposure to proxy servers. Exposure to Wireshark. Run Network trace in client PC. Pay range and compensation package Maximum - 16LPA Equal Opportunity Statement We are committed to diversity and inclusivity. ``` Show more Show less

Job Role - Network- Firewall Engineer Experience Range: 5 to 10 years Job Locations: Hyderabad Job Description Roles and responsibilities: Strong knowledge in Firewalls like Cisco ASA, Checkpoint, Palo Alto, & Fortinet (Forti Manager & Forti Analyzer) firewalls in High-availability mode. Understanding of SSL, TCP/UDP, HTTP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc. VPN concepts like GRE Tunnel, IPSEC VPNs, SSL & DMVPN. Blue Coat/McAfee Proxy, Multifactor Authentication, IPS, IDS Good understanding on Switching & Routing concepts Roles/Responsibilities Level 2/3 Network Security Engineer Play a Subject Matter Expert (SME) role on network security technologies Deep and strong understanding of firewall (Layer-2 and Layer-3), Internet proxy, DNS, SSL VPN, multi-factor authentication and IPS technologies. Ability to implement and support complex security architectures involving but not limited to the above listed technologies. Strong experience on Palo Alto Network firewalls Very strong hands-on experience on implementation and advanced troubleshooting in Cisco ASA, Checkpoint, Palo Alto, & Fortinet (Forti Manager & Forti Analyzer) firewalls in High-availability mode. Maintaining various firewalls, virtual private networks, web protocols, and email security. Extensive exposure on Blue Coat, McAfee proxies involving complex traffic troubleshooting. Understanding of commonly used protocols and services (e.g. SSL, TCP/UDP, HTTP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc.) Show more Show less

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Summary This position provides input and support for full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She performs tasks within planned durations and established deadlines. This position collaborates with teams to ensure effective communication and support the achievement of objectives. He/She provides knowledge, development, maintenance, and support for applications. Qualification Up to 4 years of experience Understanding of the IT infrastructure and its relationship to the operation Bachelor's degree in computer science, Information Systems, or equivalent preferred Primary Skills Strong knowledge of - Server Administration Networking Linux Administration Windows Server Administration SQL Server Administration Proficient with version control (Git) Managing packages (rpm, yum, apt) Process and service management (ps, kill, systemctl, cron) Secure remote access and file transfer (ssh, scp) Shell scripting & text processing (awk, sed) Networking basics and diagnostics (ping, curl, telnet, netstat, iptables, lsof) File system operations and storage management (df, du, mount, ln) System performance monitoring (top, htop, strace) Good knowledge of PC hardware and server architecture and networking Good documentation skills Good troubleshooting and analytical skills Good process management skills Proficient in Microsoft Office Secondary Skills Basic knowledge of clustering technologies Willingness to learn new technologies Minimal supervision required Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less