Telesales Manager

Company Description

Satv Dairy is dedicated to providing premium A2 dairy products, traditional mithai, gluten-free cookies, and herbal wellness goods. Our products are sourced directly from Indian villages, emphasizing purity and authenticity. We are committed to promoting sustainability and fostering a healthier lifestyle through our range of traditional and wholesome offerings. Join a company that values nature, tradition, and customer well-being.

Role Description

This is a full-time, on-site Telesales Manager role based in Gurugram. The Telesales Manager will oversee and manage a telesales team, develop and execute sales strategies, and ensure targets are met. Responsibilities include training team members, maintaining excellent customer service, analyzing sales data, and ensuring efficient operations. The role involves establishing and maintaining strong customer relationships while promoting Satv Dairy's products.

Qualifications

• Strong Communication and Customer Service skills to effectively engage and build relationships with clients
• Proven Team Management and Training abilities to lead, motivate, and develop a high-performing telesales team
• Solid Analytical Skills to evaluate sales performance, identify trends, and optimize strategies
• Ability to work in an on-site environment in Gurugram with a proactive and organized approach
• Sales experience in the dairy or FMCG industry is an added advantage