Telesales Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Tradewalker Software Solutions

0 years

0 - 3 Lacs

cannanore

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

communication persuasion outreach script discovery timing crm management recording updating software salesforce processing payments

Work Mode

Remote

Job Type

Full Time

Job Description

A Telesales Executive is a sales professional who sells products or services primarily via telephone calls. Unlike field sales, this role is office-based (or remote) and relies entirely on verbal communication, persuasion, and digital tools like CRMs to close deals.

The role is generally split into two types:

Outbound Telesales: Proactively calling "cold" or "warm" leads to generate interest and sales.
Inbound Telesales: Handling calls from customers who have already shown interest or are responding to an advertisement.

Key Responsibilities

A Telesales Executive must balance high call volumes with high-quality conversation:

Lead Outreach & Pitching: Contacting potential customers using a prepared script to introduce products/services and their benefits.
Requirement Discovery: Asking open-ended questions to understand the customer's needs and "pain points."
Objection Handling: Confidently addressing concerns regarding price, competition, or timing to keep the sale alive.
CRM Management: Recording every interaction, updating customer details, and setting follow-up reminders in software like Salesforce or HubSpot.
Meeting Targets: Consistently hitting daily call quotas and monthly sales revenue targets.
Order Processing: accurately taking customer information and processing payments or orders during the call.

Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹25,267.82 per month

Work Location: In person

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Telesales Executive