Telesales Executive

Role Overview: As a Customer Service Representative, your role involves providing customers with information about the company's products or services to generate interest in the brand. You will assist telesales teams in identifying and qualifying potential sales leads, providing reliable data to enhance team efficiency, and pre-qualifying prospects. Generating repeat business by promoting new offers, converting customer inquiries into sales opportunities, and conducting outbound calls for market research are essential responsibilities. Additionally, you will be required to survey customer satisfaction. Key Responsibilities: - Provide customers with information about products or services - Assist telesales teams in identifying and qualifying potential sales leads - Pre-qualify prospects and provide reliable data to enhance team efficiency - Generate repeat business by promoting new offers - Convert customer inquiries into sales opportunities - Conduct outbound calls for market research - Survey customer satisfaction Qualifications Required: - At least 12th Pass qualification - Preferably a bachelor's degree in a relevant field - Proven experience in customer service or patient support, particularly in a healthcare environment - Proficiency in Kannada and Hindi languages, both verbal and written - Clear pronunciation, effective communication skills, and active listening abilities - Empathy towards customer needs - Familiarity with phone systems and telecommunication software (Note: Omitted additional details of the company as none were provided in the job description),